Courtyard by Marriott Waterbury Downtown

Courtyard by Marriott Waterbury Downtown

There is an electrical outlet next to the bed over the nightstand.
Traveler (101)
King Guest Room
Room & Suite (65)
Courtyard by Marriott
Dining (11)
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About

4.0
#1 of 5 hotels in Waterbury
Location
3.9
Cleanliness
4.2
Service
4.1
Value
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Languages Spoken
English, French, Spanish, Arabic and 5 more
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Convenience store
Parking garage
Wifi
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
On-demand movies
Bath / shower
Hair dryer
Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

63 Grand Street, Waterbury, CT 06702
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
New Haven Airport
21.4 mi
See all flights
Brainard Airport
4.0
4.0 of 5 bubbles449 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Courtyard by Marriott Waterbury Downtown garners high marks for its spotless environment and diligent housekeeping, ensuring guests stay in pristine conditions. Many guests commend the hotel staff for providing outstanding service, often noting their professionalism and eagerness to go the extra mile. While the hotel's tranquil ambiance and serene rooms add to the comfort of the stay, the value proposition receives mixed reviews, with some guests voicing concerns over unexpected costs. Although there are occasional grievances regarding room AC, locks, and noise, the general consensus is one of satisfaction with the clean and occasionally upgraded accommodations.
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed

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449Reviews5Q+A69Room tips
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Detailed Reviews
Marybeth B wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
This is not a typical review. My scheduled business trip was canceled by the company where I was scheduled to work in Waterberry, and thus a series of phone calls began with trying to straighten out the cancellation of my reservation. Over a three-hour time frame, multiple calls had to be made back and forth from first one third-party company and then another. It was quite a fiasco with members of Priceline, another (unknown) company, and then a company called Reservations Counter all giving me the runaround. Landon stuck with me through a very trying and frustrating ordeal, and his continued persistence in making calls and communicating back and forth with me and the other companies resulted in the resolution of a nightmare, with me finally getting a refund for a hefty bill. I just want to personally thank Landon for actually following through with your commitments to stay in communication with me in trying to resolve a most stressful situation! I also want to thank the Courtyard by Marriott for having such fine staff members in place who actually do what they say they will do. Quite a refreshing experience! This is just one of many reasons that I am a loyal customer and an Ambassador member of Marriott rewards.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
deanne a wrote a review Jan 2023
Caribbean16 contributions6 helpful votes
5.0 of 5 bubbles
So I had an issue or two yet I am still going to give this hotel a great review. Why? Simply out the staff. The manager Carlin Holness stepped up and calmed me down when my credit card wouldn't work. International card more than able to take the cost by the way. My sister tan into the same issue at this hotel on another occasion. It happens sometimes when traveling so who knows?
Anyway she calmed me down and sorted me out and in 10 minutes I was happily set up in my room.
I had a few issues with ny keycard an access to the room and she had someone on it in 5 minutes to fix it. Both he and housekeeping were incredibly pleasant as was everyone else from the security to the ladies serving at the bistro. Customer service at this place is 10/10 starting with Ms Holness.
The beds were comfy, the room had a fridge which is always a plus. Tv allows you to watch cable or plug in to watch your own netflix or amazon prime.
I didn't use the fitness centre but it had good equipment.
A wedding and some other events were going on while I was there and it was not in the least disturbing regarding people, elevator access or noise. Very well managed.
They have food available cooked to order most of the day as well as a little convenience store in the lobby for emergency essentials pr snacks.
I had meant to ask if a microwave is available but forgot as they have foods in there that can be heated up.
Overall excellent sleep, great shower and shower products were lovely!!!

Waterbury was a stop over for me and the hotel made it an enjoyable comfortable stay.
Read more
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Be aware that there is a hold on your card for incidentals which will appear as a refund 3 - 15...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Lucas F wrote a review Nov 2022
2 contributions
5.0 of 5 bubbles
I have been staying here at the Marriott courtyard in Waterbury CT for the past few weeks. I am out here on business and keep finding myself back at this hotel. My stays have been exceptional due the the excellent Costumer Service I have received from the manger Carlin Holness. Carlin has gone above and beyond to make my stays amazing. With a great attitude and a winning team spirit, I have never seen Carlin without a smile on her face. For me it's the little things and nothing beats great customer service. I will be coming back here in the future and due to Carlin. The rooms are always clean and pleasant, the noise level is always perfect. Great beds and shower as well. Bar drinks are reasonable and the extended bar menu has excellent food especially the grilled shrimp!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliza S wrote a review Oct 2021
13 contributions6 helpful votes
1.0 of 5 bubbles
They don't even provide housekeeping unless you request it by midnight the day before. What the hell are you charging these insane rates for, then? People are asleep at midnight and not pondering their housekeeping needs. How much trouble is it to just add a room first thing in the morning? Scam artists.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tiffany Wilson, General Manager at Courtyard by Marriott Waterbury Downtown
Responded Oct 11, 2021
Dear 290elizas, Thank you your feedback. All major hotel brands have moved to a opt in housekeeping service. Housekeeping stayover service is available by request only. You have the option to communicate your housekeeping preference at checkin. Additionally , Getting additional supplies is easy! Call the front desk or mobile chat with us at any time to request supplies delivered to your room for future visit. We are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. We hope you can understand this change across hotels brands that was implemented and we hope you get the opportunity to visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ekperigin wrote a review Feb 2023
Newtown, Connecticut237 contributions91 helpful votes
5.0 of 5 bubbles
The Barn on Grand & Courtyard

Stayed here as I was attending an event at The Barn on Grand. Hotel in the downtown area and extremely convenient to I-84. My King room was absolutely wonderful and comfortable. The couch (also pullout) was circular perfectly facing the TV. Great space and spacious shower in the bathroom. Loved the gym. Plenty of machines to choose from and it was good to have a TV as we worked out.

Easy check in and given a list of area restaurants. We planned to park the car ($12 per night) and not move it during our two night stay.

Plenty of restaurant choices in a variety of tastes. There are a few places (deli, pizza, smoothies) within walking distance from the hotel to chose from.

We did have dessert (Key Lime pie & Apple pie a La mode) at the Bistro ($8). Not bad.

My main reason for the stay was to experience the new event space on premises - The Barn on Grand. Sales team Jessica & Jaiquan are an absolute delight. Room holds 80 with easy. Attending a brunch, so the menu selection was delightful. Mimosas and music was the perfect compliment.

Hotel host a variety of events during the year. One of the banquet rooms was turned into a comedy club. Sold out event, but the hotel never felt crowded.

Worth a visit if you are in Waterbury, CT
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: High floor has a nice city view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tiffany Wilson, General Manager at Courtyard by Marriott Waterbury Downtown
Responded Mar 14, 2023
Thank you for the feedback and attending our brunch.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
Our Family traveled to Waterbury CT for a funeral. After hours on the road, we checked into a courtyard by Marriott Waterbury Downtown hotel and decided to grab a bite to eat at the Bistro. The hotel staff was very empathic and went above and beyond to accommodate our large group since we needed additional rooms for all of our out-of-town relatives. At the time the hotel had a power outage and the Manager Carlin Holness came over to the group and apologized for the inconvenience she went and helped the staff to get out food and drinks so we could go visit with families which helped tremendously. Great job! We were provided excellent customer service. The Manager Carlin Holness attention to detail was impressive and her customer service skills are excellent. She is a fine ambassador for the company. All her responses were prompt and professional. Because of her great personality and beautiful spirit with the largest smile. I will book again.
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Date of stay: November 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericlall wrote a review Sep 2022
Ottawa, Canada4 contributions1 helpful vote
5.0 of 5 bubbles
I checked in at the Marriott Courtyard Waterbury on 3 Sept 2022. I was warmly greeted by Carlin Holness (manager) and her team of Jessie Valentin, Michael Collazo, Jaiquan Harris, and Jackielyn Escelma (from the Bistro).

My family and I had driven for 8 hours from Montreal Canada and Carlin and her team greeted us like family. They took care of adjustments to our reservations which needed to add a room, even though the hotel was heavily booked, and combine separate reservations to allow us to avoid changing rooms for the same stay. We stayed in 4 rooms for 2 nights for my nephews wedding.

I am a Marriott Ambassador reward member and spend 150-200+ nights a year in Marriott hotels for at least the past 10 years, this is the BEST EXPERIENCE I have at the front desk .. very helpful , friendly staff .. like family. My heartfelt thanks to Carlin and her team. My wife and grown up children are also very thankful and happy.

Eric Lall
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margie wrote a review Dec 2022
1 contribution
4.0 of 5 bubbles
The room was clean. The hotel is very nice but I was on the 5th floor overlooking nothing but the roofs and all the garages. It is insulting for anyone to think it's ok to put a guest who is paying in a room like that.
The lobby is very beautiful. The room was clean. The view was terrible
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chris b wrote a review May 2023
1 contribution
5.0 of 5 bubbles
Apon arrival I found out my reservation was wrong. Being quite upset Carlin the frontend manager notice and stepped right in trying to correct the situation. She gave me some option and I stepped away to decide. She was with another guest when I came back and Rashida quickly stepped In and was just as professional as Carlin. The third customer agent Jazmin was quick to help by calling a gentleman named Kelly to check if a room would be ready for me. These employees went above and beyond to make sure I stayed at your establishment and I was satisfied. They deserve to be commended for thier exceptional customer service. Because of them I would stay again.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shapur H wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Carlin Holness ,front office manager and Shawnta Washington front desk employee where phenomenal! After a long ride they made sure to make me and my family feel right at home!!! They issued a room upgrade to a suite when check in was difficult due to changing the charge card that app. doesn't allow. They where great will come again!!!!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelli W asked a question Jul 2019
Hummelstown, Pennsylvania13 contributions5 helpful votes
If I valet park is it easy to get to my car if I need something from it or is it better to self park?
Waterbury, Connecticut6 contributions1 helpful vote
Valet parking is very easy to get your car. Call down to front desk anytime and they will have your car super fast!
ADMTZM asked a question Jul 2019
Reynosa, Mexico204 contributions30 helpful votes
Does this hotel have guest laundry?
Waterbury, Connecticut6 contributions1 helpful vote
Yes there are dry cleaning service along with a self service laundry room with coin operated washers and dryers
Tina T asked a question Jul 2019
Clinton, Tennessee138 contributions31 helpful votes
Can anyone tell me if the rooms have a regular coffee machine, or a Keurig?
Answer from Willa T
Slidell, Louisiana7 contributions2 helpful votes
No it’s a one cup coffee maker.
Answer from James L
Bronx, New York22 contributions17 helpful votes
Call the hotel directly.
Answer from Dgouldd
Easthampton, Massachusetts501 contributions186 helpful votes
They will ship but don’t know if they charge
Toya K wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"This is an absolute hit, it’s clean wonderful customer service and bar/food is great"
Read full review
eja117 wrote a tip Sep 2023
New England709 contributions135 helpful votes
1.0 of 5 bubbles
"Avoid the area. Very loud trucks drive by in the morning, so maybe you can ask for a high up room, or a room that faces away from the street"
Read full review
dennis h wrote a tip Jul 2023
1 contribution
4.0 of 5 bubbles
"The Italian restaurant in the building does not allow you write off your meal to your room and there’s no military discount. "
Read full review
nicolesgray wrote a tip Jun 2023
Montclair, New Jersey13 contributions1 helpful vote
1.0 of 5 bubbles
"Don't come if you want a microwave, access to a pool, breakfast, or a bug-free experience. When I complained downstairs, I was dismissed. "
Read full review
Peg D wrote a tip May 2023
2 contributions
5.0 of 5 bubbles
"The market has more options and products than I see in other Courtyards! Wide selection of beverages, snacks, and easy prep meals."
Read full review
Not the right property for you?
There are more places to choose from in the Waterbury area.
PRICE RANGE
$100 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott waterbury downtown hotel waterbury, courtyard waterbury downtown, waterbury marriott, waterbury courtyard
LOCATION
United StatesConnecticutWaterbury
NUMBER OF ROOMS
199
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COURTYARD BY MARRIOTT WATERBURY DOWNTOWN $97 ($̶1̶2̶5̶) - Updated 2024

Frequently Asked Questions about Courtyard by Marriott Waterbury Downtown
Which popular attractions are close to Courtyard by Marriott Waterbury Downtown?
Nearby attractions include Palace Theater (0.2 miles), Waterbury Green (0.2 miles), and Our Lady of Lourdes Church (0.1 miles).
What are some of the property amenities at Courtyard by Marriott Waterbury Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Waterbury Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Waterbury Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Waterbury Downtown?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Courtyard by Marriott Waterbury Downtown?
Conveniently located restaurants include Diorio Restaurant & Bar, Domenick & PIA Downtown, and Signatures Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Waterbury Downtown?
Yes, guests have access to a fitness center during their stay.
Is Courtyard by Marriott Waterbury Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Waterbury.
Are any cleaning services offered at Courtyard by Marriott Waterbury Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Waterbury Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Waterbury Downtown?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.
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