Extremely rude staff. Ignored my reservation. Tried to overcharge me. Wouldn't let me check in after midnight on a reservation booked at 11:15. Drove four hours to find this out. Plus I was extremely scared my vehicle would be robbed overnight. This place is shady!
I was completely blown away by how nice it was to stay at the Big Apple. As a single guy, I’ve found it difficult to meet women. Within 5 minutes at the BA, 3 young ladies wanted to spend time with me. I felt like a movie star. Management’s commitment to safety is second to none. The bullet-proof glass in the lobby shows just how much ownership cares about their employees. Safety first!!! As a diabetic, I was excited to see that all rooms are equipped with a needle recycling program. I’d personally get a sharps box instead of placing the old needles on the sink, but I appreciate the effort. If you are traveling in Waterbury, I highly recommend the Big Apple.
This was the only place available under $200. Had to dodge the substance abusers in the parking lot. Had two offers for company before I made the front door. The front desk is behind bulletproof glass and rightfully so. The sign says no extra guests after 10pm. And absolutely no refunds. The noise was incredible all night long but the fire alarm at 4 am was the kicker. I left, the manager said it was a false alarm but I saw no fire truck and decided to leave. I will pay the $200 next time. I got no sleep!!
Everything that could be wrong about this place is. Crackheads and prostitutes outside, burnt holes in the sheets and feces under the mattress. Litter box smell when you first enter your room. Rude lobby staff. The tv channels were snowy. Absolutely nasty and dangerous needs a health department check!
Happened to find this place during a family road trip. After having no luck finding a hotel with reasonable prices we almost gave up looking. Then after stopping in Waterbury to get gas we found this motel. The staff at the front desk were very helpful and friendly. The location is right in the center of Waterbury which makes it easier to get to and to find food. Rooms were almost spotless and the prices were great. I would definitely recommend this motel to anybody who is passing through the area and needs a place to stay without worrying about getting their money’s worth.
Paid $80 for a room that was surprisingly spacious and the check in process was like 2 minutes! The free wifi was fast. The shower was hot just like I wanted and there were plenty of towels. Would definitely stay again!
I Live in waterbury so i know the area , but the rate was in my price range I stayed two nites due to no power at my home. I thought the staff was awesome. The room small but it was only me very clean room. I am a smoker and i did get a smoking room which i prob wont due again even though im a smoker at first the cig smell bothered me but thats my fault i smoke. in ending very nice motel great service from front desk. thank you
We are traveling and are hours from our home state so we booked the big Apple motel, we get there and are several people waiting, the lobby is small unclean and there are intoxicated people everywhere, Beside the point but we told them we had reserved a room but before even asking our name for the reservation they said they have no rooms and are fully booked then expect us to leave, then we asked what happened to the non-refundable charge and they told us to call Priceline to get information because they can’t help us. So we call Priceline and they say that the motel told them that we have already been given a room and an upgrade, which did not happen. the original room was 85+ tax and they said we have been upgraded to 125+ tax, which beforehand had not been discussed and we had been told there were no rooms so we left shortly after to continue our travels. We had nearly gotten scammed by this motel, We will never go to the Big Apple motel again.…
Do not go to this hotel, it is dirty and there are not safety locks on the doors of the room! Our room was street level and I was scared someone would break in! Also the fire alarm kept blinking on and off thru the night. I found a long black hair on my pillow while getting in bed. No glasses were in the room in order for us to take our medicine. Rug was filthy and there was no night stand by the bed and the phone was on the floor. The room was as big as a dinner plate. No closet was available and we didn’t dare sit our suit cases on the floor. I would venture to say this place I is used for one night stands mainly🤪 Bullet proof window on the office where you check in. The owner did not understand English either. Extremely poor neighborhood. We could not wait to leave
Worst motel ever, the sheets were dingy the room smell like urine nothing nice in this room the only thing nice was a flat screen TV , 80$ per night it was 60$ but taxes were 19.99$, if you don't pay a deposit then they'll keep ur license until check out I literally felt uncomfortable slept with my pants on because of fear of catching crabs especially after seeing a large prostitution traffic. Felt like I was a fugue I've hiding g out in a 3rd country motel.