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Mayflower Inn & Spa, Auberge Resorts Collection

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118 Woodbury Rd, Washington, CT 06793-1208
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Traveler (127)
Room & Suite (19)
Dining (8)

About

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Only a two-hour drive from New York City, Mayflower Inn and Spa, Auberge Resorts Collection is a luxurious country retreat located in the idyllic town of Washington, Connecticut. Set on 58-acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Amenities include a 20,000 square-foot spa sanctuary, indoor and outdoor swimming pools, expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two sumptuous dining venues: The Mayflower Dining Room for New England-inspired fine dining and the Tap Room for casual country fare.
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Room & Suite (19)19
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Archery
Bicycle rental
Books, DVDs, music for children
Wifi
Hot tub
Outdoor pool
Heated pool
Yoga classes
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Bicycles available
Canoeing
Hiking
Horseback riding
Tennis court
Aerobics
Fishing
Walking tours
Board games / puzzles
Business Center with Internet Access
Banquet room
Meeting rooms
Fax / photocopying
Spa
Foot bath
Hand massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
Special Offer:Complimentary Breakfast
321Reviews8Q+A48Room tips
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Elayne D wrote a review Sep 22
Stamford, Connecticut24 contributions7 helpful votes
First, I’d like to say the staff at the Mayflower in is fabulous and go above and beyond to provide superb service. That said, I have to express our dismay at the new reincarnation of the Mayflower. My husband and I have been coming to the Mayflower for over 20 years, starting with the original owners back in the 1990s. We know traditional is out, and everything is all about appealing to millennials, but imagine your aging, beautiful friend goes in for a nip and tuck and comes out looking more freakish than refreshed. What’s wrong? The overall impact, looks as if a septuagenarian English lord brought his new, twenty-something, fifth wife to his family estate, opens the door and says “have at it dear,” and her inspiration for the redo was their honeymoon hotel on Paradise Island. The Mayflower has gone from being quintessential New England Inn, to wannabee Caribbean resort, complete with wicker lamps, macrame stools, and giant potted palm in the lobby (I kid you not.) The worst is the drawing room. What was an understated, elegant room perfect for cozying up with a book by the fireplace, now looks like the site of a massive mango explosion. The vibrant orange is jarring, and more suitable for dropping acid and tripping on the bizzarro, potted silk flowers strewn about the room (and while you’re on that acid trip, you may want to check out the new carpeting in the upstairs hallway). As to the faux flora, those freakishly enhanced dahlias, foxgloves geraniums and hollyhocks were all over the first floor and even in our room. Didn’t everyone agree at the end of the 1990’s that faux plant life is just bad decorating? Thank god that someone had the forethought to block this madness from spreading to the library which retains its original wood paneling and comfy, worn, leather seating. Although even there, they replaced the classic, perfectly worn, oriental carpet with a cheap (and I mean cheap) woven grass mat. Another dismaying quality of the “new” Mayflower is the food. First, they not only paired down the menu offerings, but there’s not much diversity within those offerings. There were six main courses listed, and two were deep fried and three were beef. There was no chicken or fish offered that was not deep fried, nor was there a pasta. If you didn’t want a gut-busting, artery clogging meal, your only choice was the vegan offering, which was what I ordered. Two bites in, however, I realized it was too spicy to be edible (and I like spicy food). Furthermore, all the food was so highly salted, you couldn’t actually taste anything else but salt. My husband’s $23 burger was just that, a burger, and nothing else. No fries, no salad, not even a piece of lettuce graced the plate to accompany it. Our meal was so bad, we avoided eating anything else in the inn for the rest of our stay. Finally, while a lot of effort put into redecorating the place, actually updating the working parts was apparently ignored. The doorknob to the door leading out to the balcony came off our first day there. One of the two sinks in the bathroom was broken, and never fixed our entire stay. Most bizarrely, housekeeping at one point not only did not provide us with more toilet paper, but took the one remaining roll, requiring my husband to go down and complain so we could use the bathroom in our room (never get between a man and his TP). I do have to say that when we brought up our issues with the management on check out, they immediately took the meal off our bill, and were apologetic as I ranted about how much I loathed the new look. We still love the Mayflower, but hope they’ll tweak the new décor a bit to rid the inn of the tropical and bring back the former, elegant New England vibe, as well as work to fix the obvious kinks with dining and housekeeping.
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Date of stay: September 2020
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Lynn G wrote a review Jan 2020
7 contributions3 helpful votes
Hotel's Favorite
This inn and spa is our most favorite place to recharge. The staff are all so welcoming and helpful, the tranquility and beauty of the property is a top ten and the wonderful and helpful staff are amazing!
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Date of stay: January 2020Trip type: Traveled as a couple
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Roadlesstraveled wrote a review Sep 8
1 contribution
This grand and beautiful property used to be 5-star service oriented and very personal in every aspect. Although the property has had a lovely and much needed face-lift, the warmth and personal service aspect that was once a trademark has been diminished. In particular, the restaurant is a real failing; it took nearly an hour of back and forth with room service to learn that they were unable to accommodate my allergy limitations- they could not even broil or grill a plain piece of chicken breast for me (lucky I carry Boost for emergencies when I travel). I raised the issue with the rooms manager, who, since the restaurant manager could not be bothered, pressed the chef for an accommodation of a grilled chicken thigh. He also promised to follow up with the GM and F&B manager. How fortunate for me. Room experience very nice, food experience- bring your own.
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Date of stay: September 2020Trip type: Traveled solo
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Response from Israel Benyair, General Manager at Mayflower Inn & Spa, Auberge Resorts Collection
Responded 2 weeks ago
Dear TFSCI, Thank you for your review. We are so sorry to hear that we did not meet your expectations. The satisfaction and comfort of our guests is very important to us. We have made note of your feedback and will address these shortfalls with our food and beverage team. I am grateful that we were able to connect this morning and that I was able to gather all your concerns. Please feel free to reach out to me directly upon your next visit. We hope to make your next stay with us perfect in every way. With my warmest regards,
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rcrc555 wrote a review Aug 2020
Greenwich, Connecticut5 contributions
It seems like the hotel is in a transition phase. We have stayed there before and it also was in a transition phase about a year ago. Our room was the worst room probably in the entire resort. It was right above the lobby and the check-in area and you could hear every single person that came in and chatted in the lobby and the music from the lobby and the vacuum in the early mornings in the lobby. It was not a high-quality resort because of that. The staff did apologize but could not move our room and gave us a 20% discount at the end which was nice I guess. I think they probably should have comped dinner and they should definitely not put anyone in that room ever. For the price you pay for a high-quality resort this was not the right experience. We were woken up every day at 7 AM by the noise. Other than that we enjoyed the pool and the area and the food.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Israel Benyair, General Manager at Mayflower Inn & Spa, Auberge Resorts Collection
Responded 3 weeks ago
Dear rcrc555, Thank you for having taken the time to post your observations and feelings following your recent stay with us. I sincerely regret to read that you were disappointed with your room and I am so sorry that you experienced noise disturbances. Your comments are very much appreciated as our teams strive to give the best of themselves every day to delight our guests and to make sure we correct every shortfall. I would appreciate the opportunity to discuss your comments in more detail, in order examine the issues you experienced. Kindly reach out to me directly at israel.benyair@aubergeresorts.com. I look forward to the opportunity of welcoming you back to the property soon, thereby giving us the opportunity to restore your confidence in us. With warm regards.
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Fadi081577 wrote a review Jul 2020
Amman, Jordan235 contributions16 helpful votes
+1
Five stars all the way !!!!!!!! They just renovated their rooms and wow , that designer needs to win some awards . The rooms are the epitome of class and elegance . Don’t get me started on the beds . You’re literally encased in this ultra luxe upholstered canopy , with the most perfect tailoring . The restaurant is delicious , service totally personal and top notch . Kudos to the GM Israel who is running an efficiently smooth operation . Their events coordinator Jordanna Dzierga quickly became one of my favorite people on the planet with her incredibly warm personality , loveliest demeanour , professionalism and soft spoken ways . Loved her . The grounds here are out of a fairy tale . The view of the gardens from our room took my breath away . The bathroom is perfection . The gift shop which was newly opened is beyond stunning and a portait of class and sophistication . The spa is by far the most stunning piece of work I’ve ever seen in my life . Pics do it zero justice . You gotta expérience this in person . Totally coming back next chance I get . Thank you to all who made our stay most memorable and most comfortable . I ranked their beds the number 1 most comfy beds of any hotel room I’ve ever stayed at in my life . I’ve stayed at hundreds of super high end hotels so those are fighting words , believe me ! Bravo to the team at the mayflower who have meticulously crafted such a property . Oh and one more tip : there is a nature hike on the actual grounds which is stunning ! A must do !
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Amelia Scott, Marketing at Mayflower Inn & Spa, Auberge Resorts Collection
Responded Aug 10, 2020
Dear Fadi081577, Thank you so much for sharing your recent experience with us. I was absolutely delighted to read your review and to share it with our team. I am so happy to hear that you found your guest room comfortable and elegant, the restaurant delicious and the service extraordinary. I also appreciate you sharing the tip about our nature trail. On your next visit, be sure to join me on Tuesday mornings as I lead a sunrise hike on the trail through the wooded ridge that surrounds our 58-acre country retreat. It is an incredible way to start the day. Again, thank you for your review and on behalf of the entire team, we look forward to welcoming you back soon. Israel Benyair General Manager Mayflower Inn & Spa, Auberge Resorts Collection
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PRICE RANGE
$788 - $1,469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayflower hotel washington
FORMERLY KNOWN AS
Mayflower Inn
LOCATION
United StatesConnecticutWashington
NUMBER OF ROOMS
30
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Frequently Asked Questions about Mayflower Inn & Spa, Auberge Resorts Collection
Which popular attractions are close to Mayflower Inn & Spa, Auberge Resorts Collection?
Nearby attractions include Steep Rock Reservation (1.0 miles), March Farms (4.8 miles), and Institute for American Indian Studies (1.6 miles).
What are some of the property amenities at Mayflower Inn & Spa, Auberge Resorts Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mayflower Inn & Spa, Auberge Resorts Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mayflower Inn & Spa, Auberge Resorts Collection?
Guests can enjoy an on-site restaurant, an outdoor dining area, and a snack bar during their stay.
Is parking available at Mayflower Inn & Spa, Auberge Resorts Collection?
Yes, free parking is available to guests.
What are some restaurants close to Mayflower Inn & Spa, Auberge Resorts Collection?
Conveniently located restaurants include The White Horse Country Pub, GW Tavern, and Community Table.
Are there opportunities to exercise at Mayflower Inn & Spa, Auberge Resorts Collection?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Is Mayflower Inn & Spa, Auberge Resorts Collection located near the city center?
Yes, it is 0.3 miles away from the center of Washington.
Are any cleaning services offered at Mayflower Inn & Spa, Auberge Resorts Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayflower Inn & Spa, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mayflower Inn & Spa, Auberge Resorts Collection?
Many travelers enjoy visiting Glebe House Museum & The Gertrude Jekyll Garden (8.1 miles) and Bridgewater Congregational Church (7.2 miles).