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Red Roof Inn Hartford - Vernon

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Red Roof Inn Hartford - Vernon
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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Mistakenly made a reservation at this establishment and when the error was discovered tried to cancel on the arrival day. The surly desk clerk/reservation agent refused to cancel the reservation - "our policy requires a 24 advance notice of a cancellation". Refused to cancel this reservation, however, other RRI's in the past have been very helpful and lenient with their... More 

Helpful?
Thank Gordon M
Old Orchard Beach, Maine
2 reviews
2 of 5 stars Reviewed August 9, 2016 via mobile

A series of examples of poor customer service demonstrated by this RR Inn-- Took 4 phone calls to secure reservation. First two calls no one answered the phone, no recorded message, etc. Third call a man answered and said no one was available and to call again. Fourth call I was able to book two rooms for two night stays.... More 

Helpful?
Thank Dapperdon2
Nancy_Smith981, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected. Your comments have been taken into consideration and shared with the concerned... More 

Paoli, PA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 20, 2016

I was a little nervous staying at the Red Roof Inn because I am a Marriott junkie. The room was clean and a nice size. The staff filled my accommodation request and I was near the front door so that my 88 year old mom had a short walk. The hotel was the cheapest by far compared to alot of... More 

Helpful?
Thank KHencken
Nancy_Smith981, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected. Your comments have been taken into consideration and shared with the concerned... More 

Bangor, Maine
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2016

We traveled to Florida in April and had to stop the first night. This place was great. I was a little nervous but the price was great and the rooms were clean , comfortable, and large. It was a great place to stop and I would put it on my list of places to stay next time I travel.

Helpful?
Thank michelle d
Nancy_Smith981, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Vernon CT Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More 

Chapel Hill, NC
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

When traveling with pets we often frequent Red Roof Inns because they seem to have a chain wide pet friendly policy. I would put this in the category of average but acceptable as a Red a Roof Inn. The woman at the desk was very pleasant when I checked in and later straightened out a problem with lighting in my... More 

Helpful?
Thank billyboy39
Nancy_Smith981, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Vernon CT Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More 

Boston, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

My boyfriend and I stayed at this property 4/29/16 after seeing Peter Wolf in Hartford. We frequently stay at Red Roof Inns and this one met our expectations for cleanliness and service quality. Channel selection was good with multiple HBO choices and the tv in our Non-Smoking Superior King room was a flatscreen. The only negative element of our stay... More 

Helpful?
Thank Debra C
Nancy_Smith981, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Vernon CT Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More 

Providence, Rhode Island
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 25, 2016

In my last review, which was November 2015, I was the first person to review this motel after it became a Red Roof Inn. The motel was going thru a few growing pains as it was their first week. I can now report that this is my motel of choice whenever I'm in the Hartford, CT area. The rooms are... More 

Helpful?
1 Thank John A
hafiza21, Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Vernon CT Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More 

Sandwich, Massachusetts
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 9, 2016

We needed a hotel room for one night for my daughter's volleyball tournament and did not want to break the bank. The price at the Red Roof Inn was good and we were pleasantly surprised with our "second" room. The first room we went to on the second floor smelled terribly of smoke even though it was labeled non-smoking. The... More 

Helpful?
Thank LBLivingBetter
hafiza21, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected. Your comments have been taken into consideration and shared with the concerned... More 

Freehold, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 19, 2016

I only stayed here because it was close to my customer. This is the first RRI I have ever stayed in and my last. Rooms are dated and beds and bedding is old. My biggest issue is the maid walked into my room with out knocking at 9AM.

Helpful?
Thank Andrew B
hafiza21, General Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected. Your comments have been taken into consideration and shared with the concerned... More 

Concord, New Hampshire
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 22, 2015 via mobile

First of all, it has a brown roof, not a red one! My wife and I stayed here only as a last resort recently. We normally stay in Best Western hotels which we like much better. We were traveling from Texas back to New England with no plans to stay in Connecticut until we hit a three hour jam coming... More 

Helpful?
Thank DF54
hafiza21, Manager at Red Roof Inn Hartford - Vernon, responded to this review

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected. Your comments have been taken into consideration and shared with the concerned... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in southern New England, the budget-friendly Red Roof Inn Hartford - Vernon is located on Route 30, right off Interstate 84. Located nearby to many eating opportunities including the famous Reins New York Style Deli. Old Sturbridge Village, Buckland Hill Mall, and other shopping are located close by. The Hartford Civic Center, Rentschler Field, University of Hartford, and Wadsworth Atheneum Museum of Art are all within a short drive of the hotel. Come check out the hospitality that Red Roof Inn Hartford -Vernon has to offer. ... more   less 

Additional Information about Red Roof Inn Hartford - Vernon

Address: 425 Hartford Tpke, Vernon, CT 06066 (Formerly Quality Inn)
Location: United States > Connecticut > Vernon
Price Range: $79 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Hartford - Vernon 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Inn Vernon Hotel Vernon
Vernon Comfort Inn
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