I came back to the southport area for a family emergamcy during covid shut down, they went above and beyond to give me and my sister a place to stay. Let me tell you, everything was clean and exceptional. Kathrine at the front desk was professional and very friendly upon check-in. Thank you so much for accomodating me during this time.
This hotel coincided with my business meeting location. Katherine at the front desk took great care of me -- friendly and welcoming. I would definitely return again. The on property restaurant just started up post CV19 as did the great restaurant conveniently located across the street (Grey Goose). Both super places.
My husband and I had stayed at the Delamar in Southport in December for 3 nights, and in the midst of current events, we've been reminiscing about the incredible time we had under their Romance Package. I always post reviews once I get home and cant believe that I forgot this time. Amazed right as I stepped into the lobby which smells amazing, we were both offered glasses of champagne and bottles of water (love that they serve glass Voss rather than plastic). Check-in with Hani & Catherine was efficient yet informative. We stayed in the "Superior" room with a fireplace & even though along i95, this wasn't an issue. We opened the door to a plate of chocolate covered strawberries & champagne on ice, part of the package we'd booked (not to mention the $100 certificate to Artesian restaurant that was **hand written**) - such great attention to detail everywhere! One night, we arrived back to the property in the early morning and the young man Brian working the desk was so polite, offering us some waters before we made our way back to our room. I've never been to any hotel where EVERYBODY on the staff (reception, bell, housekeeping, restaurant) that we interacted with was so genuinely caring and hospitable. The room was classic, cozy comfortable, perfect a getaway :) I brooked another stay for a mother- daughter getaway & can't wait to write a follow up because Delamar is definitely doing everything right! We also can't wait to stay at the other properties in Greenwich & Hartford…
We wanted a quick weekend getaway, and stumbled upon this place during our research, and we really made the right choice. The customer service was excellent, right from the start when we were offered prosecco and a room upgrade during checkin. The chocolate covered strawberries, the dining credit, the rose petal turndown, and breakfast in bed all made for a perfect romantic weekend. We will definitely be coming back for more weekends like this in the future. Highly recommend the date night package. Thank you Delamar Southport for an amazing stay!
Room is well appointed, updated and very comfortable. Bathroom has amazing bath products! Smells devine! Buffet breakfast is very nice and tasty. Great hotel for business or pleasure. Nice taking a walk down to the water-very relaxing stay. I'll be back! The only place where some improvement could be needed is the room service menu; its basically a smaller version of the Artisan menu, the restaurant onsite which is great but the room service menu could use some standards as well; such as a turkey club sandwich, a caesar salad, a burger.