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Heritage Hotel, Golf, Spa & Conference Center

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Traveler (119)
Room & Suite (42)
Dining (7)
Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible3%
Travelers talk about
“outdoor pool”(30 reviews)
“health club”(16 reviews)
“ping pong”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)
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500 results
Traveler rating
223
152
66
39
20
Traveler type
Time of year
LanguageEnglish
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223
152
66
39
20
Show reviews that mention
All reviewsoutdoor poolhealth clubping pongcocktail hourlarge hotelthird floorrehearsal dinnerhot tubmain lobbythis past weekendfront desk staffweddinggymtavernctjenniferbathtub
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1 - 5 of 500 reviews
Reviewed 3 days ago

Had requested 1st floor when making reservation but assigned to 3rd floor room on check-in. Reminded Desk Associate of request and she changed it to 1st floor claiming it was the last room available. Room was spacious with large TV and comfortable bed. Problems included...More

Thank David V
Reviewed 4 days ago

A wonderful getaway beautiful hotel. Enjoyed the indoor and outdoor pool and the yoga and zumba classes. Something for our multi-generation family to enjoy. Would have liked a fridge in every room but we adapted. Visited the Quassy Amusement and Waterpark Beach Park close by.

Review collected in partnership with Best Western
Thank Maddie665
Reviewed 6 days ago via mobile

On 8/3/18 I visited The Heritage Hotel, for the first time! The Hotel is SPECTACULAR! The staff is PROFESSIONAL! The grounds are GORGEOUS! The atmosphere is INVITING! The entire wedding and overbite stay was AMAZING! The room the wedding was held in was the ABSOLUTE...More

Thank LisaRoseSic
Reviewed 1 week ago via mobile

Perhaps this hotel was nice in the 1960s or 1970s but well past its prime. The food was terrible. The gym was decent but had leaks with buckets required to catch the dripping water. The WiFi was excellent. There was also no bottled water. While...More

Thank Travelingbear1000
Reviewed 1 week ago

First, this is a Best Western. I had to stay here to attend a conference and I was over joyed when I was able to check out. It was 90+ degrees outside every day with high humidity and the temperature inside the hotel was not...More

1  Thank Andrea G
Response from Aylin D, Assistant Front Office Manager at Heritage Hotel, Golf, Spa & Conference CenterResponded 1 week ago

Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and for the inconveniences you had to face. We have fixed all the issues regarding...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Wheelchair access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$138 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Southbury
#2 Family Hotel in Southbury
#1 Family Resort Hotel in Southbury
#1 Charming Hotel in Southbury
#1 Great View Hotel in Southbury
#1 Mid-range Hotel in Southbury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$138 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Southbury
#2 Family Hotel in Southbury
#1 Family Resort Hotel in Southbury
#1 Charming Hotel in Southbury
#1 Great View Hotel in Southbury
#1 Mid-range Hotel in Southbury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (119)
Room & Suite (42)
Dining (7)
Pool & Beach (6)
Business Center & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
zalovestrips
April 7, 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
October 6, 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
December 22, 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"away from elevator"
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"The rooms on the north side of the hotel, I think the odd numbers have beautiful views of the golf course."
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"Choose one on the back of the hotel facing the golf course and not the parking lot"
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"Pool, golf course view"
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