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Heritage Hotel, Golf, Spa & Conference Center

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522 Heritage Rd, Southbury, CT 06488-3866
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (167)
Room & Suite (46)
Dining (7)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Southbury
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to the Heritage Hotel, Golf, Spa and Conference Center, BW Premier Collection! Our property is conveniently located between Waterbury and Danbury. Each of our hotel's 163 spacious guest rooms and suites at The Heritage Hotel is freshly decorated to reflect a timeless New England Style, many with views of the Pomperaug River and golf course. Our love of hospitality is easy to see and amenities such as Sealy® pillow-top mattresses, New England® coffee in your room and an attentive staff demonstrate our passion for every facet of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Golf course
Tennis court
Billiards
Table tennis
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
682Reviews6Q+A100Room tips
Traveler rating
  • 333
  • 179
  • 85
  • 55
  • 31
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Popular mentions
Jenn W wrote a review Today
1 contribution
We have used Heritage Hotel on 2 separate occasions for business meetings. Both times we were very impressed with the accommodations. If you are looking for a great venue, great staff, and excellent food, then this is the place! Throughout the process Linda was there to help walk me through all of the options and make the changes that we needed specific to our company. We will be using this location for years to come!
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Date of stay: September 2021
Rooms
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Sleep Quality
Trip type: Traveled on business
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Marie B wrote a review Aug 2021
Canton, Connecticut21 contributions5 helpful votes
Hotel's Favorite
My partner and I planned a three-day stay at the Heritage Hotel, a hidden gem in Southbury, CT, and walked away refreshed, relaxed and ready to go back soon! Our guest room overlooked the charming brook and outdoor pool/deck area. Noise levels were good. Our week of "athletic" challenges continued at the Hotel beginning with 9-hole golf at the Pomperaug Golf Course, adjacent to the hotel. My first on a golf course and was grateful to the kind staff at the club for loaning me clubs and appreciate the patients of the regulars as a navigated the fairways. Overall super experience! The rest of the week we played tennis, swam in the indoor/outdoor pools, worked out in the fitness center, and relaxed in the hot tub. We enjoyed the Tavern and the hospitality of John who allowed us to bring out take-out food from the newly opened Southbury Seafood Market while enjoying a cocktail or two. Fresh seafood and well-prepared/presented; check out this place!!! Our stay finished with a spa treatment which was both relaxing and much needed. Most important were the people at Heritage that truly made this trip special. Beginning with Holly, the spa manager, who answered all my questions about the hotel and overall experience. She is a gift to the hotel! David the GM introduced himself to us immediately and kept abreast of our experience when seeing us on the property. We felt welcomed and a part of the Heritage family. We can't wait to make a second trip at a place that makes you feel miles away from home!
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Date of stay: July 2021
Value
Location
Service
Room Tip: We enjoyed the views of the brook and pool, but I'm sure there are interior rooms for those...
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Response from Front Office Management Potts, Guest Services / Front Office at Heritage Hotel, Golf, Spa & Conference Center
Responded Aug 12, 2021
Greeting from the Heritage Hotel- thank you for taking the time and submitting a review. I really appreciate it!. Additionally, I'm so very glad that your stay with us was fun and relaxing. Thank you for recognizing John, David, and Holly - I'll pass along your comments to them as I'm sure that they will be glad to hear. We'll certainly be happy to see you again, and hopeful that you'll have an opportunity to stay again Ed
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Lynn wrote a review Sep 18
7 contributions6 helpful votes
This is a little older hotel with an extreme amount of charm. Faucility is great with indoor and outdoor pools, sauna, spa, fitness center, lounge/restaurant, golf course, tennis courts, vineyard and beautiful and functional outdoor seating to enjoy on a beautiful night. We took advantage of the pools, garden area seating, out door fire seating and had a great quite relaxing time. We walked to the liquor store (just across the street, walked to the next door building(plaza ) and had great seafood take out to bring to outside pool. This hotel has lots of charm. This is my fourth time staying here and never disappoints.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
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Response from Front Office Management Potts, Guest Services / Front Office at Heritage Hotel, Golf, Spa & Conference Center
Responded 4 days ago
Greetings from the Heritage Hotel - Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I'm glad that you had a relaxing time and were able to enjoy all of our nice amenities. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 203-264-8200. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ed Potts Manager, Housekeeping Services & Front Office Supervisor Heritage Hotel, Golf, Spa & Conf Ctr, BW Premier Collection
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Myrthe wrote a review Sep 17
1 contribution
We hosted a 3-day company event at the Heritage, with a group of 25-30 people. Linda Rice was amazing to work with, assisted our team in planning and coordinating, arranged services with third-party vendors, and checked in throughout the event if all was to our liking. I highly recommend the Heritage for company events. Meeting rooms are spacious, provide privacy, and the team is on stand-by with any tech/tech assistance you may need. We will definitely return to the Heritage; Personalized customer service and all the amenities you may need.
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Front Office Management Potts, Guest Services / Front Office at Heritage Hotel, Golf, Spa & Conference Center
Responded 4 days ago
Greetings from the Heritage Hotel - We're so glad that your business function went off so smoothly. We take time to ensure that your experience, and those of your other attendees, are met and exceeded. Linda is always amazing and manages events with a keen eye and follow-up. Having her as your focal point only guarantees success. And...please do come back. We'd love to host you again. And I'd like to pass along my thanks to you and your organization for making your visit an enjoyable one for us as well.
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Huzefa M wrote a review Sep 7
San Diego, United States6 contributions5 helpful votes
Good location, but the decor needs a facelift Lighting in the room is very low There was no coffee machine in the room. Spa services were excellent would highly recommend Parking was limited and had to park far from the entrance
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Front Office Management Potts, Guest Services / Front Office at Heritage Hotel, Golf, Spa & Conference Center
Responded 2 weeks ago
Greetings from the Heritage Hotel - thank you for taking the time and submitting a review summarizing your stay. I'll take note of your comments and pass them along to the applicable part of our organization - who then can review and take any appropriate follow-ups. As Executive Housekeeper, I'll take immediate action and ensure that all of our rooms have coffee pots. By the way, we typically conduct a room inventory after each cleaning, to ensure that we catch items like missing coffee pots, TV remotes, etc. I apologize that we missed your room during our most recent cleaning. I do hope that you will come and visit us again, so that we have another opportunity to create a fun and relaxing visit.
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PRICE RANGE
$123 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage hotel southbury, heritage resort southbury
FORMERLY KNOWN AS
Heritage Hotel
LOCATION
United StatesConnecticutSouthbury
NUMBER OF ROOMS
163
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Frequently Asked Questions about Heritage Hotel, Golf, Spa & Conference Center
Which popular attractions are close to Heritage Hotel, Golf, Spa & Conference Center?
Nearby attractions include Quassy Amusement Park & Waterpark (4.6 miles), Riverview Cinemas (1.9 miles), and Kettletown State Park (4.3 miles).
What are some of the property amenities at Heritage Hotel, Golf, Spa & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Heritage Hotel, Golf, Spa & Conference Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Heritage Hotel, Golf, Spa & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Heritage Hotel, Golf, Spa & Conference Center?
Conveniently located restaurants include Laurel Diner, Leo's Restaurant, and Good News Restaurant and Bar.
Are there opportunities to exercise at Heritage Hotel, Golf, Spa & Conference Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Heritage Hotel, Golf, Spa & Conference Center located near the city center?
Yes, it is 0.9 miles away from the center of Southbury.
Are any cleaning services offered at Heritage Hotel, Golf, Spa & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Heritage Hotel, Golf, Spa & Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Heritage Hotel, Golf, Spa & Conference Center?
Many travelers enjoy visiting Glebe House Museum & The Gertrude Jekyll Garden (3.3 miles).
Is Heritage Hotel, Golf, Spa & Conference Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.