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See all 2 hotels in Southbury

Heritage Hotel

449 reviews
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Traveler (100)
Room & Suite (24)
Dining (5)
Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor7%
  • Terrible3%
Travelers talk about
“outdoor pool”(30 reviews)
“health club”(16 reviews)
“ping pong”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)Write a Review
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All reviewsoutdoor poolhealth clubping pongconference centerlarge hotelcocktail hourcommon areas arethird floorfamily reunionon premisesmain lobbyhotel barrehearsal dinnerfront desk staffnew englandthis past weekendexercise room
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1 - 5 of 445 reviews
Reviewed 3 weeks ago

This is a nice large hotel a few miles from I-84, and there are no other lodging options in the area. The rooms are a good size, especially on the 3rd floor which has vaulted ceilings. Also, the views of the river and golf course...More

1  Thank xp333
Response from Terry M, Manager at Heritage HotelResponded 3 weeks ago

Thank you for your kind review of the Heritage Hotel. I’m glad you got to enjoy the health club and pool! Thanks again, and I hope we see you again in the New Year! Warm regards, Terry

Reviewed December 12, 2017 via mobile

My sister and I spent a day and a half being pampered pre Christmas. We booked the Spa Bliss package which included a choice of 3 treatments at the well appointed spa onsite. The spa team is exceptional, from the pre booking questions with Kathy,...More

1  Thank Serenityseeker2424
Response from Terry M, Manager at Heritage HotelResponded December 13, 2017

Thank you for your kind review. It sounds like the two of you had a lovely time together here, particularly at the spa and in the pool. We love having the fireplaces lit all winter –I’m glad you were able to enjoy that time. Please...More

Reviewed December 12, 2017 via mobile

My sister and I had a fabulous spa break at the Heritage during my visit from Ireland. My facial, and manicure were just great and I felt totally relaxed. Many thanks to Khim and Shannon for thinking of everything and making it such a personalized...More

Thank STEPHANIE C
Response from Terry M, Manager at Heritage HotelResponded December 13, 2017

Thank you for your lovely review of the Heritage Hotel. I am so glad you and your sister had the chance to enjoy the spa. I hope you will visit us again the next time you are visiting! Warm regards, Terry

Reviewed November 15, 2017 via mobile

My boyfriend and I spent two nights at the Heritage for a friend’s wedding. After a long day, we went to get into bed and when I pulled back the sheets there was what can only be described as a bloody booger on the sheet....More

1  Thank Jamie2981
Response from Terry M, Manager at Heritage HotelResponded November 17, 2017

I apologize for the situation you discovered in your guest room. That is not the level of service we expect to offer to our guests. I have shared your comments with the team so they can be reviewed. Please contact me at terry.macary at heritagesouthbury.com...More

Reviewed November 13, 2017

We had a large family gathering at the hotel to celebrate a 100th birthday. The hotel worked out perfectly for all ages. There was plenty to do for younger children, teens and the adults used the gym liberally. Our buffet breakfasts were excellent and the...More

Thank Lynn K
Response from Terry M, Manager at Heritage HotelResponded November 14, 2017

Thank you for your kind review. We were so happy to celebrate such an important milestone with your family, and I’m glad you enjoyed the birthday festivities. For everyone’s safety, we do have strict age limits for the exercise equipment, but the indoor pool is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
$121 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$121 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (100)
Room & Suite (24)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (98)
Bathroom (11)
Business Center & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
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zalovestrips
April 7, 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
October 6, 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
December 22, 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
Room Tips
"Maybe avoid room 261 until the shower leak is addressed."
Read review
"this hotel is a wedding venue also, so ask for a quiet room."
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"close to elevators--otherwise a long hallway to many rooms"
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"The Wyndham hotel is 5 minutes from the Heritage. Stay there instead."
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