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HYATT house Shelton

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HYATT house Shelton
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330 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Shelton, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Karen, Janice and Patricia are the nicest, hardest working professionals in the business. Every stay is enjoyable. This is a great place to stay if your in the area. It's also pet friendly. Lots of parking.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Q5733CLjayw
Hockessin, Delaware
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was visiting a local company and have stayed at this property several times in the past. Good location if you're doing business locally , but kind of away from anything else. The property is well maintained and staffed with friendly intelligent folks. Easy parking both above ground and with an underground garage very convenient especially in inclement weather. They... More 

Helpful?
Thank MPB222
Reno, Nevada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first room was located over the HVAC exhaust fan on the roof and it produced a constant humming noise that was less than peaceful. The next room was fine, though not the king bed that I reserved. The breakfast was not good at all. Prison style scrambled eggs were way overcooked and hard. It's nicer to eat out and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank RonnyS602
Management response:

Thank you for taking the time to share your experience with us. I would like to take this opportunity to apologize on behalf of our entire team for failing to exceed your expectations. We do hope you choose to give us another try so we have the opportunity to provide you with a superior experience. Sincerely, Nicole Zavecz Assistant General... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

- found dried blood on the down comforter. Pat, the housekeeping manager, said she would have her "best person", Kim, come and change the sheets. Kim shows up with a replacement down comforter only. So, we're supposed to keep the sheets that came in contact with the blood?!?! I had to ask that all the sheets be changed. Kim was... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Lena W
NYC
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was up to date and very clean, lovely ambience in the lobby and check in area. Pool and hot tub were awesome and not crowded. Very pleasant staff on a holiday weekend. We had a nice corner suite on the first floor so it was very private and comfortable. Would definitely come back again.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Devyani R
Management response:

Thank you so much for taking the time to review us. It is so wonderful to hear you enjoyed your time with us and we could provide a comfortable and enjoyable time away for you. We look forward to seeing you on your next visit! Sincerely, Nicole Zavecz Assistant General Manager II More 

Bronxville, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pat Sheridan at the front desk was most professional, courteous and most knowledgeable in regard to all our needs. Hyatt House Shelton is very lucky to have Mr Sheridan as an employee. We look forward to our next stay at your hotel in Shelton or any other Hyatt.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Paul K
Management response:

Thank you so much for taking the time to share your experience. I have shared your kind words with our staff. We are so pleased to hear you enjoyed your time with us. I share your opinion, Pat is certainly a valuable asset to our team. We look forward to seeing you on your next visit! Sincerely, Nicole Zavecz Assistant... More 

Hamburg, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

Have been staying here for the past three years. Standard seem to be slipping. Overall cleanliness of the common areas was lacking. Breakfast has been the same for three years no options. Room needed some maintenance.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Richard P
Management response:

Thank you for taking the time to write a review. I would like to take this opportunity to apologize on behalf of our entire team for failing to exceed your expectations. I would also like to take this opportunity to let you know that this coming December we have plans to start renovations. As well, If you have some suggestions... More 

Somerset, New Jersey
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After checking into the Hyatt House after a long drive we were looking forward to putting our three year old to bed. When we pulled the sofa bed out we were greeted by dirty and stained bed sheets and pillow case. A fresh set of sheets and blankets are normally found in the closet in a plastic case. The plastic... More 

Helpful?
Thank John R
Management response:

Thank you for taking the time to share your feedback. I would like to take this opportunity to apologize on behalf of our entire staff for any inconvenience during your stay. Our cleanliness standards are of the utmost importance and any instance in which we fall short is unacceptable and not how we choose to do business. Your comments have... More 

philadelphia PA
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stopped last minute on way back home from a vacation with my family. Was told room had sleeper sofa. When we got to room there wasn't a sleeper sofa. Manager told us there was nothing he could do. !!! Hotel was new and very clean so that was good, but we didn't have enough sleeping space for our family and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank happytravelerss
Management response:

Thank you for taking the time to share your experience. I would like to take this opportunity to apologize for any inconvenience or misunderstanding that occurred during your stay. The desk agent was accurate in passing on the information that we unfortunately do not have sleeper sofas in any of our rooms with two queen beds, nor do we have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Shelton Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 127 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or relax and unwind in the indoor pool. Conveniently located near Yale University on Bridgeport Avenue, known to locals as “restaurant row”. ... more   less 

Additional Information about HYATT house Shelton

Address: 830 Bridgeport Ave, Shelton, CT 06484-4717 (Formerly Hotel Sierra Shelton)
Location: United States > Connecticut > Shelton
Price Range: $112 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Shelton 3*
Number of rooms: 127
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