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All reviews shuttle service fire pit foxwoods and mohegan sun great place to stay free shuttle breakfast buffet dunkin donuts every hour would definitely stay here again casino area hot tub close proximity front desk staff very nice hotel minute drive the hotel offers convenient location
Husband and I were passing thru and decided to stay and visit the casino. We arrived late however the bar was still open. We had good food and drinks before heading to our room. The room very neat and clean. The bed was super comfy....More
We are returning guests. When this hotel first opened years ago we sung its praises. Years later it is still clean, fresh, and super friendly. From the smiles walking in at the front desk, to the maids, staff and bartender, everyone is proud to make...More
1 Thank doublemdoublet
Response from Kristin S, General Manager at Hilton Garden Inn Preston Casino AreaResponded August 26, 2018
I'm so glad to see you have continued to stay with us and everything is just as wonderful each time! I will be sure to share your comments with the team and we look forward to having you stay again soon!
Yours in Hospitality-...More
The room was very clean. Loved the high ceiling on the 4th floor. It was very quiet even though the hotel seemed full. The bed was so comfortable and linens were soft. Very close to the casino. If we ever travel back to CT we...More
Our room wasn't ready at the 3pm check in time. They hadn't started to clean it and assigned staff to do so. They delayed our check in by over 30 min causing us to cancel our 4 pm reservations and subsequent plans for the night...More
Contemporary design with cheap furniture that was warping, whirlpool was out of order (looking forward to it, bad back) management told me that there was a bulletin on web site which they couldn't find informing me Jacuzzi was broken, they wouldn't do anything for me...More
Thank Patrick M
Response from Kristin S, General Manager at Hilton Garden Inn Preston Casino AreaResponded 2 days ago
I'm very sorry to see your stay was disappointing. The hot tub did go down unexpectedly and we are waiting for a part to arrive so unfortunately it is not a simple fix that we were able to address while you were here...More