We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Old Saybrook - Westbrook

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn Old Saybrook - Westbrook
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

287 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 285: English reviews
East Haddam, Connecticut
Reviewed 2 weeks ago via mobile

We've stayed here before and is always our go to in the area. We always get the double king which is a great room nice and spacious. The beds are always comfy and the pillows!! Very clean. Love the shower with the expanded shower pole. On check-in the clerk ,Lai was assisting a customer in front of us. She was...

 Report
Helpful?
Thank cherylkinct
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Cheryl, it is wonderful to know that you had another great stay at the Quality Inn! We’re happy to hear that as usual our accommodations were clean and comfortable throughout your stay. It was a pleasure to serve you again. Thanks for Lei as well. We all hope you and your friends enjoyed the Birthday Weekend Celebration too! We’re thankful...

Sligo
Reviewed November 4, 2016

Stayed here for two nights as we were attending a wedding in another venue. This motel needs an upgrade. The room we were in was old and in need of some work. The bathroom was dismal and bleak. On arrival I unpacked and later found areas of the floor that had not been cleaned. There was a teeth retainer on...

 Report
Helpful?
Thank IrishPurple
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Irish - Thanks for your review and I am saddened to learn that you feel the hotel is grubby. We take great pride in our clean and modern rooms. Our rooms go through a very detailed inspection process before guests check in. I will look into those issues. We do hope you give us another try one day. Joe...

Hawthorne, New Jersey
Reviewed October 25, 2016 via mobile

The Quality Inn at Old Saybrook were acceptable based on the location near the harbor. The room was clean and the breakfast was good with the typical range of options. The hotel rooms are spread out and part of our group was separated. In closing, the cost per night was about sixty dollars to high.

 Report
Helpful?
Thank MrDavid14
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you Mr. David for your review. We are happy to hear that you found our rooms clean and enjoyed the Free HOT Breakfast. We usually keep groups together but with early check-ins we give the first vacant clean rooms we have. We hope you stay with us again next time you are in the area. Joe Appi, General Manager

Hartford, Connecticut
Reviewed October 23, 2016 via mobile

Great location for a family to go for a night to Get Away by the water. Spectacular location close to beaches shopping and great restaurants. Staff was friendly on-site restaurant could use some updating

 Report
Helpful?
Thank Kevin E
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Kevin - Thank you so very much for your Trip Advisor review on the Quality Inn. We are thrilled to hear that you enjoyed your stay and also had a chance to enjoy the beauty of Old Saybrook. My staff works very hard and glad to know that they did just that. The on-site restaurant is not owned or...

Philadelphia
Reviewed October 16, 2016

We were booked for 2 nights. The 2nd night was at a wedding block rate which was fare, but our first night room rate was $212.00 dollars + tax. The room was ok for the discounted rate, but certainly was not up to the quality we expect when we pay over $200.00 per night. The towels were below quality for...

 Report
Helpful?
Thank thin-crust-sax
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you for taking a moment to review our hotel. It is so great to hear that the staff took such good care of you while you were here. We were upgrading our TV Cable channels the weekend you were here, we now have an expanded channel line up which includes 40 new and popular channels. There was a gas...

Reviewed October 14, 2016 via mobile

Quiet stay and small town. There's a place called monkey cafe nearby that had the best lobster bisque and roast beef sandwiches. The guy at the front desk was the nicest man ever, making sure all my questions were answered. It's a two story hotel but with many rooms. They served a hearty breakfast 7-10am. Great place if you're in...

 Report
Helpful?
1Thank Anthony D
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Anthony, thank you so much for your wonderful review of the hotel and our quiet little town. We are thrilled to hear that the Front Desk helped you with all your questions about the hotel and the area. Glad you also had a chance to enjoy our breakfast. We hope you stay with us again next time you are in...

Reviewed October 8, 2016

Staff tried to be helpful. Room was adequate but not really great. Would probably spend a bit more and stay somewhere else next time. Needs upgrading, especially for the price. Beds were mostly comfortable though.

 Report
Helpful?
Thank Journeys9
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Hi Journeys - Thank you for taking a moment to review our hotel. We are happy to hear that the staff was very helpful to you and your needs. Glad to hear that the rooms were adequate .... just concerned that you did not find them great. Our rooms are very spacious and clean, we have a large indoor heated...

Pavilion, New York
Reviewed October 3, 2016 via mobile

We had a four night stay here. Double king rooms do not have micros or refrigerators, and when we asked, none were available. Housekeeping was mediocre, but employees were very pleasant. Location was great, and the price, compared to nearby hotels, was excellent. Breakfast food typical. We would come back another time but would request refrigerator when making reservation!

 Report
Helpful?
Thank Retiredsmiling
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you so very much for taking a moment to comment on your stay. Yes, our double king rooms do not have microwave and fridges, that is something we are looking at for the future. We are thrilled that the staff was very pleasant and helpful and that you took advantage of our free hot breakfast. We hope you stay...

Reviewed September 29, 2016 via mobile

Adequate for the time. Tightened the TV cables to clear up the reception. Room was clean. Close to 95 and 9 highways. Would go back when we visit relatives. This was our third trip back to CT since we moved to NH.

 Report
Helpful?
Thank jean s
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you very much Jean for taking a moment to review our hotel. We are sorry that you only found our hotel to be Mediocre but thrilled that you will be back next time you get to visit your family. This winter we are renovating our lobby and pool area and we are actually getting a brand new expanded cable...

Stamford, Connecticut
Reviewed September 27, 2016

At check-in - staff was friendly. Have no complaints of the room. The hallways and elevator could use an update. Enjoyed the breakfast room the next morning. Food was good and the woman who runs it was very delightful and accomodating.

 Report
Helpful?
Thank h0ylandm
Joe A, General Manager at Quality Inn Old Saybrook - Westbrook, responded to this review

Thank you for selecting the Quality Inn for your accommodations needs in Old Saybrook! We strive to provide excellent service to all of our guests so it’s rewarding to learn about your pleasant encounters with our staff. We’re pleased to hear that you enjoyed the Breakfast as well. We are looking into the issue you had with our elevator. We...

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (37)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (17)
Viewed
Dining (2)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Old Saybrook
3.3 mi away
Pier Blue Guesthouse
Pier Blue Guesthouse
#3 of 7 in Old Saybrook
120 reviews
2.4 mi away
Saybrook Point Inn & Spa
Saybrook Point Inn & Spa
#1 of 7 in Old Saybrook
659 reviews
0.5 mi away
Liberty Inn
Liberty Inn
#7 of 7 in Old Saybrook
61 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Econo Lodge Inn & Suites Old Saybrook
13.4 mi away
Madison Beach Hotel, Curio Collection by Hilton
3.7 mi away
Super 8 Old Saybrook
Super 8 Old Saybrook
#4 of 7 in Old Saybrook
238 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Quality Inn Old Saybrook (NOW 100% Non Smoking Hotel) is conveniently located off of I-95. The Quality Inn is just minutes from many great attractions including: Essex Steam Train, Mohegan Sun and Foxwoods casino, Mystic, Goodspeed Opera house, Hammonasset beach state park, and downtown Essex. Discover spacious and comfortable accomodations at the Quality Inn Old Saybrook. We are proud to offer well-appointed guestrooms that feature a number of great amenities such as, free wireless high-speed Internet access, expanded cable television channels, premium bath amenities, free local calls, and free 24-hour coffee and tea in our lobby. Start off your day with our free hot, fresh and healthy continental breakfast with eggs, sausage, waffles, and so much more! Relax, unwind and enjoy in our large indoor heated salt water pool. Business travelers can take care of all their needs with access to copy and fax services, lobby business center and our Fitness room. Great location, affordable rates and superior accommodations make the Quality Inn Old Saybrook your top choice in lodging for Old Saybrook hotels. ... more   less 

Additional Information about Quality Inn Old Saybrook - Westbrook

Address: 100 Essex Rd, Old Saybrook, CT 06475-1405 (Formerly Comfort Inn)
Location: United States > Connecticut > Old Saybrook
Price Range: $91 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Old Saybrook - Westbrook 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Choice Hotels, Priceline, Travelocity and Odigeo so you can book your Quality Inn Old Saybrook - Westbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Old Saybrook - Westbrook staff and other travelers.
4 questions
Ask a question
New Haven, CT
over a year ago
New York City, New York
over a year ago

See all questions (4)

Questions? Get answers from Quality Inn Old Saybrook - Westbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“accessible to I-95, has an indoor swimming pool and an adjoining restaurant which opens at 4PM”
 of 5 bubbles h0ylandm, Sep 27, 2016 | Read review
“Third floor”
 of 5 bubbles CathCaseZ, Aug 13, 2016 | Read review
“Because of the location of the motel, it's quiet wherever you are in the place.”
 of 5 bubbles Veneto8, Aug 10, 2016 | Read review
“Ask to be on the far side from the highway.”
 of 5 bubbles M0nica_M3, Jul 12, 2016 | Read review
“This is no-frills....don't worry about cleanliness,,,it's clean. But if you are expecting chocolates on your pillow-not the place for you.”
 of 5 bubbles I5699YJkellyb, Jul 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay