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Checked in with wife and grandchildren. One child had almost immediate reaction to smoke odors in room. Left for a bit to see if ac would circulate . Came back to still stinky
Room. Complained to management, that offered some air filter machine , and...More
We recently stayed here on our trip to the North Pole Express Steam Train in Essex, CT. and I was pleasantly surprised. I have to say I have not stayed in a Super 8 in years and dont have very fond memories but this motel...More
1 Thank michygal05
Response from umeshOldSaybrook, General Manager at Super 8 by Wyndham Old SaybrookResponded December 15, 2017
Thank you so very much for sharing your experience on Trip Advisor. The staff works very hard and yes, our staff members go that extra mile for sure and I know they will be very happy to see that they were recognized for the hard...More
We checked into this hotel 1:35 am, after a 10 hour drive. When we went to our room, #225, it reeked of urine, like a second rate nursing home. We were too tired to do anything about it. In the morning I asked the owner/manager...More
The hotel is newly renovated and very clean. Host is extremely friendly and accomodating. Treat yourself to a stay here. Convenient to all restaurants and beaches. The pool is a bonus as well. Sals restaurant next store has fabulous food - dine in or takout...More
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I've stayed in this motel several times and always had a good experience. It has been clean, quiet enough, and very comfortable. The rooms are attractively decorated. The free breakfast is good, although the coffee is just okay. Good coffee, food, and shopping are walking...More
Response from umeshOldSaybrook | Property representative |
we really do apologized for the inconvenience you faced during your stay. we do realized what you says,but we learn from our mistake and try to make sure that such inconvenience is not faced again to... More
we really do apologized for the inconvenience you faced during your stay. we do realized what you says,but we learn from our mistake and try to make sure that such inconvenience is not faced again to our precious guest.we can understand your frustration.once again sorry for inconvenience.