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Courtyard Norwich

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Courtyard Norwich
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240 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

3 week business trip, working night shift. Thought it would be a challenge to be able to sleep during the day, but the staff went over and above to make me comfortable. The housekeeping staff and supervisor (can't recall her name) cleaned and serviced my room on my schedule which was great. The facilities guys were great...gave me a brand... More 

Helpful?
Thank Greg M
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights while attending the Barrett-Jackson auction at Mohegan Sun. Prices seemed high ($179-$300) per night for the same room. It changed every night we were there (Wed-Sat). The staff was very helpful and we enjoyed eating breakfast in cafe, but they had some difficulty with timing of getting out the "hot" orders from the kitchen.... More 

Helpful?
Thank Mary M
Sue L, General Manager at Courtyard Norwich, responded to this review

Hi Mary, Thank you for your comments. All reviews and comments are important to me, both good and bad. I will definitely share you feedback with the team at the Bistro regarding the timing and staff. Because of the demand that week the rates did change a bit based on the Barrett Jackson Auction, normally our rates are much more... More 

Midland Park, New Jersey
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I attended the Barrett Jackson Car Auction at Mohegan Sun Casino on Saturday, June 25, 2016. We stayed over and decided on the Courtyard By Marriott in Norwich, CT. We called that afternoon to let them know we would be checking in late. We were having a great time at the casino. We arrived at the Courtyard... More 

Helpful?
Thank AmoreChickie
Sue L, General Manager at Courtyard Norwich, responded to this review

Hello AmoreChickie. Thank you so much for your review!! I am so glad that you enjoyed your stay and that the staff was so helpful and friendly, I will definitely share all your comments with the team!! We look forward to seeing you again when your travels bring you back to Norwich. Enjoy the rest of your Summer. With Best... More 

Herndon, Virginia
Level Contributor
141 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff were wonderful and extremely friendly. Hotel was clean but slightly dated in rooms. Air conditioner drove me nuts with loud constant cycling. Ended up just turning it to manual fan which meant no cooling. The coach in the room is poorly positioned for watching tv. Poor me had to watch from bed. Location is ok.

Helpful?
Thank scott d
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your comment about your most recent stay, I would agree that the rooms are a bit "aged" to say the least :) . We have actually began receiving our new furniture; vinyl and carpeting and Air Conditioning units for our upcoming renovations that are due to start in September. With that renovation the TV's will be reposition... More 

Long Island
Level Contributor
376 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We're big fans of Marriott and try to use them whenever we are on the road. This Courtyard was a bit off the mark. Let me say, check in was easy and the staff was very professional and took care of us. The public areas we saw were nice and up to date but the rooms were tired and needed... More 

Helpful?
Thank Peter C
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your comments about your recent stay with us. I do apology about the noise issue with the interstate that is behind the hotel, unfortunately there is not a whole lot that can be done however with the renovations that will be starting soon we will be checking all the windows to assure that there are no gaps... More 

Conroe, Texas, United States
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have not experienced a hotel in the Marriott chain that was in this condition. The walls in the bathroom had holes in them near the base of the tub. There was no toilet paper holder in the bathroom at all. The room looked old and as tired as I felt after a couple thousand miles on the road!

Helpful?
Thank Msbuni
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your comments. I agree that the hotel looks and feels tired, the good news is that we have already begun to get our shipment for furniture and fixtures from Marriott to begin our renovations. This has been a very long road as the start date has been pushed back several times due to delays with... More 

Hurricane, Utah
Level Contributor
187 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed June 11, 2016

We stayed here on May 18th while visiting friends in the area. The hotel is easy to find from either Rte 32 or I 395. The check in staff were professional and friendly. The room was clean, well appointed and decent sized. The free internet speed was acceptable. There is a cafe in the lobby which serves light food, drinks... More 

Helpful?
Thank Peter K
Sue L, General Manager at Courtyard Norwich, responded to this review

Hello Peter K. Thank you so much for your review!! I am so glad you enjoyed your stay with us, I am happy to share your comments with the staff. We look forward to seeing you again when your travels bring you back to Norwich. With Best Regards, Sue More 

Bohemia, New York
2 reviews
5 of 5 stars Reviewed May 19, 2016

Upon requesting an early check in with Franez (sorry I hope I spelled that right) he worked hard to get it done as quickly as possible, Tori was amazing with my requests and check in, always pleasant and made me feel right at home and welcome. The next morning I was without a toothbrush and I did not see any... More 

Helpful?
Thank litechguy
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your review!! I am so thrilled that you enjoyed your stay and that each staff member in each department left a positive impression, I will make sure your review is shared with the entire team. We look forward to your next visit with us when your travels bring you back to Norwich. With best regards, More 

Prague, Czech Republic
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 15, 2016

Another long day. Worked in Maryland until 2pm then drove 7 hours to Norwich, CT. Dragged myself to the lobby and at the front desk was Nixon who of course welcomed me and asked how I was. My reply was something like "beyond exhausted". I checked in and went to the Market for something cool and when I went to... More 

Helpful?
Thank Butterfllyjoyce
Sue L, Manager at Courtyard Norwich, responded to this review

Thank you so much for your review!! Nixon is definitely an outstanding employee and we are so thrilled that he is part of our team and made a positive impact on your stay. I will be happy to share your comments, we look forward to seeing you again when your travels bring you back to Norwich!!! More 

Houston, Texas
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 10, 2016

I stayed a week at this hotel and have no complaints as far as the service. The staff were very courteous and responsive, and my room was very clean. The hotel has a decent size pool on its lower level that's ideal for laps. There's also a sauna that seemed to get a lot of usage, judging by how many... More 

Helpful?
Thank Wandoo28
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your review, I am glad that your stay was comfortable, clean and courteous. As part of our renovation project the exercise room will be doubled with twice the fitness equipment; each room will also have fridges and microwaves with walk in showers as well. Unfortunately, Courtyard is the only brand in Marriott that does not offer a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning

Additional Information about Courtyard Norwich

Address: 181 West Town Street, Norwich, CT 06360
Location: United States > Connecticut > Mystic Country > Norwich
Price Range: $124 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norwich 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard By Marriott Norwich Hotel Norwich
Norwich Courtyard
Norwich Marriott
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