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The Spa at Norwich Inn

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468 Reviews from our TripAdvisor Community

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Showing 468: English reviews
New York City, New York
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed August 8, 2012

Frequented the Spa at Norwich and the hotel/condo in the early 1990's. Recently returned 15 years later to find things have not changed one bit. The good news is that the same relaxed, non-intimidating atmosphere still exists. This is not a spa for spa-snobs but rather for us everday folk that occassionally need a treat. You dont need to know... More 

Helpful?
1 Thank aremk
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2012

I went with my 2 sisters to get away for an overnight and to enjoy the spa. I am very very picky and I must say we loved every minute of the spa experience. We arrived at 1030 am on day one and they held our luggage while we went to the spa and changed into our swimsuits and we... More 

Helpful?
Thank LaurenMass
ny
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 26, 2012

I had higher expectations being so many go there. We did not go for the spa . We went for close proximity to Mohegan . The room in the inn was sooo small! Clean , which was a plus. The hallway needs sprucing up, a paint job would help! The pools were gross, so small ,not inviting . The grounds... More 

Helpful?
1 Thank jordynny
Wayne, New Jersey
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 19, 2012

The Spa at Norwich Inn used to be one of my favorite spots for a Spa Weekend Get-A-Way. I use the term "used to" because our trip from 7/5- 7/7 was a disappointment on many levels. We loved the size and layout of the Terrace Suite with a wonderful private coutryard, but the shabby worn bedspread, frayed/worn robe, useless hairdryer... More 

Helpful?
4 Thank cgf
Townsend, MA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 2, 2012

My husband and I stayed two days on a Travelzoo special.We requested a villa (which is a condo) with a golf course view. We were given one with a view of other villas. The smell was just awful....moldy and musty;we were moved to another villa which did have a golf view. However, it also was musty and smelled of mold.... More 

Helpful?
4 Thank Pam067
Madison, Connecticut
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 30, 2012

I just got back from a 2 and half day mother daughter stay. The staff was overly accommodating and very friendly and efficient. A special shout out to Robert the bellman who is unmatched in charm, help and just overall genuine goodness. The spa itself is lovely, clean, bright and new with a killer juice bar that also makes killer... More 

Helpful?
5 Thank leslie s
Management response:

Dear Leslie, Please accept my apologies for what must have looked like a lack of caring and attention here at the property. I am looking into all of the outdoor housekeeping and landscaping issues you referenced and I do know that we recently hired a second landscaping company to re-do the flower beds and mulch, which was completed last week.... More 

Oakland, California
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 29, 2012

I had a pathetically bad deep tissue massage where I felt that I was getting lectured and my back was bruised the following day. Then, I went to dinner and found a dirty decorative plate in front of me with crubs all over the sticky menu. It took over 15 minutes just to order the wine and another 20 before... More 

Helpful?
3 Thank Maia S
Management response:

Dear Maia, Please accept my sincere apology for the dissappointing service you received in both the spa and restaurant. The majority of our therapists and servers have between 5 & 25 years of service here, which normally lends itself to very postive experiences, but we obviously fell far short of both of our expectations on your visit. We always welcome... More 

Farmington, Connecticut
1 review
3 of 5 stars Reviewed June 16, 2012

Just returned from an overnight stay. The spa was lovely and clean, but the actual facial I had was nothing special. I agree with a previous reviewer, that the automatic gratuity gave her no reason to go out of her way to do a great job. my daughter had a massage which she enjoyed though. We enjoyed the other ammenities... More 

Helpful?
Thank Sally C
Hauppauge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 10, 2012

First of all, this place automatically adds 19% gratuity to your spa bill. What incentive does this give the employees to do a fabulous job? I had a pedicure and it was nothing special. We ate at the lounge and the calamari was all spiders, no rings. The grounds are beautiful but I can go outside in my backyard and... More 

Helpful?
2 Thank Marie Y
Boston, Massachusetts, United States
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 7, 2012

This was a great place to stay. Not super large resort, but not too small either. The staff was great. The property was decked out in holiday decorations. Everything we asked for went without a hitch. The room was really nice and the price was reasonable.

Helpful?
2 Thank Melanie T
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Location: United States > Connecticut > Mystic Country > Norwich
Price Range: $189 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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