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The Spa at Norwich Inn

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478 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I just got back from a very relaxing stay. . We enjoyed this historic hotel, we loved roaming around the grounds and the spa. Plenty of space we felt like we had the whole place to our selves .They had scheduled activitys such as hiking. Mediation and so much more. The staff was very friendly, expecially the... More 

Helpful?
Thank Morriscoach1
Stamford, Connecticut
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Having visited the Norwich Inn many years ago, I was very disappointed to return this week. The lobby is dreary, reminiscent of a nursing home in terms of smell, and the furniture is dirty and very tired. First impressions count and even the beautiful floral centerpiece could not disguise the musty smell. The lobby was very busy with checkouts as... More 

Helpful?
3 Thank mbolger125
New York City, New York
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The spa at Norwich Inn in Connecticut is really great. The services offered are truly fantastic. It is the most relaxing time to just forget and enjoy. Everyone walks around in bathrobes. You can stay with or without the food option, however, the food is surprisingly good. It is a little pricy but worth every penny. If you enjoy gambling,... More 

Helpful?
2 Thank Valerie L
South Orange, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This past weekend we visited The Spa at Norwich Inn to spend a weekend at the Mohegan Sun and attend a concert Saturday night. While the property was OK - a bit old and outdated with a good restaurant, the customer service was absolutely the worst we have ever experienced at a hotel. Originally we had a reservation for 2... More 

Helpful?
3 Thank raykap
NYC, NY
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I went for a girls weekend with my mom and sister. We were really excited and had high hopes, but unfortunately, the Norwich Inn and Spa didn't live up to our expectations. Pros: Beautiful grounds, great adirondack chairs and lounge chairs to relax in. Nice swimming pools. Decent spa area. Nice dining area. Free coffee in the morning and wine... More 

Helpful?
2 Thank jenni76
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Jenni76 - Thank you for your feedback regarding your recent stay with us. We certainly appreciate all of the pros you listed and apologize for the issues that you have noted and we will be investigating each of them. Your feedback is extremely valuable to us in an effort to constantly improve our services. We always urge guests of... More 

Lancaster, Massachusetts
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Norwich Village in a suite room which was more like a 1 bedroom condo. Very comfortable with a nice deck overlooking the brook. We were very comfortable here. A full kitchen, comfortable bed and tvs in both bedroom and living room which has a sofa bed. Our only complaint was the service, food and pricey pub... More 

Helpful?
Thank Grammi48
Westchester, New York, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just a lovely relaxing place. This was our fourth or fifth time here. Always a clean comfortable room, delightful spa, friendly help, and even though we did not eat on premises this trip, the restaurant is wonderful. They offer complementary tea and scones on the outside deck, morning coffee and wine tastings. Can't wait to go back.

Helpful?
Thank Maria V
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great spa services....plain decor....terrible service. My wife stayed with my family for a special anniversary. When she arrived her air conditioner was not working. (It was hot humid and 95 degrees outside) the front desk said they would look into it....my wife and daughter went to dinner and arrived back to the room after midnight. The room temp was 85... More 

Helpful?
Thank mattmV9909BO
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear mattmV9909BO - Thank you for taking the time to share your wife and daughter’s recent experience with us. We appreciate your kind words regarding our spa services and are extremely excited to announce that we are about to start renovations throughout all of the common areas of the property, in addition to ongoing room updates. We were very surprised... More 

NJ
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Property and food are very good but by far, the best facial and massage ever! The technicians were obviously experts in their field. If I could afford it, would go back every month. Dining was also excellent. Got package with breakfast and dinner and well worth the money.

Helpful?
Thank Karen M
Southport, Connecticut, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed an incredible day of friends, wonderful services and gourmet lunch. Peaceful, elegant, kind and professional , great attention to detail. I return every year for my birthday. This year was extra special -

Helpful?
Thank Denise D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Location: United States > Connecticut > Mystic Country > Norwich
Price Range: $183 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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