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The Spa at Norwich Inn

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607 W Thames St, Norwich, CT 06360-7139
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$181
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Free cancellation until 01/30/21
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Traveler (155)
Room & Suite (107)
Dining (19)

About

#2 of 6 hotels in Norwich
Location
Cleanliness
Service
Value
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote ultimate relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and much more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
749Reviews13Q+A100Room tips
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Popular mentions
Holly P wrote a review Dec 2020
1 contribution
There are a lot of wonderful things about the spa at Norwich, particularly the stuff, who were amazing, and the grounds, which were breathtaking. However, there were a few things that made the stay less than ideal. Primarily, the lack of vegetarian options. The chef was kind enough to go off menu for us, and made a lovely risotto, but as the website explicitly states there are vegetarian options, I was disappointed. Also, I know the staff asked ahead of time to accommodate us, which didn’t happen. Secondly, the music in the spa is apparently shared with the music in the restaurant. That means occasionally, during my lovely and very relaxing spa treatments, we had raucous, up beat jazz music! It was not a particularly calming experience, which was a shame as the treatments themselves were amazing. Overall I would recommend this place, but with some caveats.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Laura R, Guest Services / Front Office at The Spa at Norwich Inn
Responded Dec 14, 2020
Dear HollyP1316, Thank you for your review and for your recommendation. We hear your concerns regarding the vegetarian options and will certainly share them with the culinary team. Regarding the music, there are different zones throughout the property, so I am sure the spa will welcome the feedback. We would like every guest to have the most relaxing visit as possible and your review is extremely valuable to us in an effort to constantly improve.
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Stacey K wrote a review Nov 2020
Cranston10 contributions6 helpful votes
My friend and I planned a quick overnight just to get a break from 2020. We both bought the Rejuvenation Package and LOVED our treatments (massages, facials and body wraps). I only wish there was some furniture in the waiting area of the spa - it was confusing that we couldn't sit there where doors could be open for ventilation but were encouraged to go sit in The Conservatory which I think is a slightly smaller space that has no outside access or windows. We found it odd that in some spots of the resort (the Gallery and by the business center) seating was fairly plentiful, but near the spa it was SRO. An employee said it was because it was a Personal Care area (?) and needed 6 ft of social distancing. 6 ft is 6 ft if it's for personal care, waiting in line, going to work...... Dinner, breakfast and lunch in Kensington's were delicious and the beds were comfortable. The Norwich Inn & Spa is always consistent and the staff did an excellent job within their Covid limitations. We will be back!
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Date of stay: November 2020
Value
Cleanliness
Service
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Response from Laura R, Guest Services / Front Office at The Spa at Norwich Inn
Responded Nov 16, 2020
Dear Stacey K, Thank you so much for your review! We understand your frustration, but unfortunately there are very specific guidelines we have to follow in the state of Connecticut regarding spa and salon waiting areas. We look forward to the days when we have no limitations. We will make sure we share your feedback with all of our staff.
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Kelly Ann Gonzales wrote a review Nov 2020
New York City, New York13 contributions10 helpful votes
My hubby and I did a lovely overnight trip when we heard about the Spa at Norwich Inn via TravelZoo. While we can't remember the nice ladies at the front desk and our waitress at the restaurant at Kensington, I do know that the waitress working Kensington's the evening of Friday, 10/30 was absolutely delightful. The front desk agent who worked the afternoon of Friday, 10/30 and again Saturday morning 10/31 was truly genuine and sweet. A special shoutout to Ishvan (unsure of spelling) the Hungarian bartender. He made wonderful small talk with my husband and we really enjoyed his special cocktails and friendly service. We booked a villa king room and were super cozy by the fireplace and outdoor balcony. Thank you to the entire team at the Spa at Norwich Inn. While we can't remember all of the names, the A+++ service sticks out to us.
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Date of stay: October 2020
Rooms
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Sleep Quality
Room Tip: Villa King room is a wonderful choice if you'd like a kitchenette, fireplace, and balcony
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Response from Laura R, Guest Services / Front Office at The Spa at Norwich Inn
Responded Nov 2, 2020
Dear KellyGonzalesNYC, Thank you for taking the time to review us on TripAdvisor.com! We are really glad you enjoyed your stay and that our team exceeded your expectations. We will make sure to pass all of your comments on to the management staff and let Istvan know he has a fan!
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fnygrl37 wrote a review Oct 2020
2 contributions
We have been coming to the Spa at Norwich for years, and we keep coming back because they provide the most wonderful customer care. Every service such as the door service, the check in, and the rooms, the spa services, the restaurant, the room service, was exceptional!! This is the reason we keep coming back, they make you feel very special!
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: There was a wedding going on so it was quite loud but it did end around 9:30 so that wasn't...
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Response from Laura R, Guest Services / Front Office at The Spa at Norwich Inn
Responded Oct 14, 2020
Dear funnygirl37, We're so happy to hear you enjoyed your recent stay and thank you for your continued patronage. We appreciate it very much and look forward to welcoming you back!
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Mike C wrote a review Oct 2020
3 contributions
Spa massages were wonderful! Dinner apps were great! The famous ship dish very unique and tasty! Dinner itself was just ok. Blackened tuna and vegetables were smothered, and drowning in an overwhelming sweet sauce. The Braised beef gravy very gelatinous. The breakfast is great. Package was pricey considering pool and other amenities closed due to covid.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Laura R, Guest Services / Front Office at The Spa at Norwich Inn
Responded Oct 9, 2020
Dear MikeyMEC, Thank you for your review and we are happy to hear you enjoyed your spa services, breakfast and apps! We do apologize if your Tuna and Braised Beef was not cooked to your taste. We did want to mention our pool has not closed, it is open and has remained open. We hope you were not given inaccurate information while you were here. The other amenities like the sauna and steam room are closed for your safety.
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PRICE RANGE
$200 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the spa at norwich hotel norwich, spa norwich
LOCATION
United StatesConnecticutMystic CountryNorwich
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Spa at Norwich Inn
Which popular attractions are close to The Spa at Norwich Inn?
Nearby attractions include Mohegan Sun Arena (0.7 miles) and Mohegan Sun (0.7 miles).
What are some of the property amenities at The Spa at Norwich Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Spa at Norwich Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Spa at Norwich Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Spa at Norwich Inn?
Yes, free parking is available to guests.
What are some restaurants close to The Spa at Norwich Inn?
Conveniently located restaurants include Bobby's Burger Palace, Ballo Italian Restaurant, and The Lansdowne Irish Pub & Music House.
Are there opportunities to exercise at The Spa at Norwich Inn?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Spa at Norwich Inn have an airport shuttle?
Yes, The Spa at Norwich Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Spa at Norwich Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Spa at Norwich Inn?
Many travelers enjoy visiting Old Town Mill (9.5 miles), Avery-Copp House (9.9 miles), and Crystal Chapel (8.4 miles).
Is The Spa at Norwich Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.