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The Spa at Norwich Inn

607 W Thames St, Norwich, CT 06360-7139
5 people are viewing this hotel
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Free cancellation until 10/03/21
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Free cancellation until 10/03/21
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Free cancellation until 10/04/21
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Traveler (155)
Room & Suite (107)
Dining (19)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#2 of 6 hotels in Norwich
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote ultimate relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Steam room
Baggage storage
Gift shop
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
756Reviews14Q+A100Room tips
Traveler rating
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  • 154
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  • 74
  • 51
Time of year
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Popular mentions
Peg F wrote a review Jul 13
6 contributions
Amazing ! This was my third time here and it never disappoints! There was 6 of us and 2 had never been here before. We were warmly welcomed at the door and the front desk. We were able to check into one of our rooms right away which made things so much easier. We needed a refrigerator for a nursing mom, and it was brought up right away. The massages were heavenly, we relaxed by the fireplace before and after and had some nice drinks, We had a package that included the massages, dinner and breakfast. All were great, The dinner was delicious, but the best part was our waiter Ni Shaun. He was so friendly and personable. He was so helpful and sweet. Never lost his patience with all of our questions and choices. The best part was he was also our waiter for breakfast-we were so happy. What a nice young man. I can't wait for our next trip up there. They truly make you feel so relaxed. Everyone who works there is so friendly. The food was amazing and the rooms were so comfy and cozy.
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Date of stay: July 2021
Room Tip: check out the packages- you can't go wrong !
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Response from Savanah Macdonald, Guest Services / Front Office at The Spa at Norwich Inn
Responded 1 week ago
Dear 614pegf, Thank you for taking the time to leave us such a detailed review. We are thrilled you and your friends had such a wonderful spa getaway and will be sure to pass on your kind words to Ni Shaun. Please come back again soon!
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Maria V wrote a review Jun 2021
Scarsdale, New York2 contributions
A friend and i wanted a quick girls overnight and chose the spa because I have been there many times before and always enjoyed it. It was our first excursion post-covid, and we both felt very safe. The inn is immaculately clean, the staff go out of their way to make you comfortable. The food at Kensington was absolutely delicious. The only downside is we weren't going straight home, so couldn't take a doggie bag. The spa is wonderful, and Jade was an excellent masseuse! Everything was super clean and hygienic. The room was large, we had 2 queens and the bedding was so comfortable, I got one of the best nights sleep I've had in a long time. I HIGHLY recommend this place!
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Date of stay: June 2021
Sleep Quality
Room Tip: Always stay in the main hotel, not the villas. you can walk around in your robe and not feel a...
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Response from Savanah Macdonald, Owner at The Spa at Norwich Inn
Responded 2 weeks ago
Dear B3362KEmariav, We appreciate you choosing The Spa at Norwich Inn as your quick girls getaway destination! It is our mission, especially after such uncertain times, to provide a clean & welcoming environment to ensure all of our guests feel safe and satisfied during their spa experience here! We are so glad you enjoyed your room, dining at Kensington;s, and your massage. We look forward to your next visit!
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Shari W wrote a review Jun 2021
Wantagh, New York2 contributions
i am a repeat visitor to the Spa at Norwich Inn, having gone there about a dozen times over 15 years. However, the last trip this past weekend (June 5-6th) has me rethinking about ever going back again. I had a pedicure appointment for Sunday morning and was notified at about 8:00 am on Sunday that the technician called in sick so they had to cancel my appointment. I asked about using another technician and was told no one was available. I then asked about having a different service and was again told they were completely booked. So I was out of luck in having any kind of service on Sunday morning. And we were leaving around Sunday at noon because you need to check out at that time. So basically I am staying at spa without being able to partake in any service...which defeats the whole purpose of going to a spa. For the record i also had a mediocre facial on Saturday afternoon. I used to very much enjoy my visits to the Norwich Inn. Now, not so much...
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Date of stay: June 2021
Response from Laura Vasseur Rush, Guest Services / Front Office at The Spa at Norwich Inn
Responded Jun 11, 2021
Dear 881shariw, We appreciate your years of patronage, and apologize for not delivering the experience you have grown to love during your most recent stay. Due to an unpredictable year, we are finding ourselves occasionally having to pivot and adjust schedules at the very last minute. All options were explored to avoid your disappointment, but unfortunately, on this occasion, we were unable to prevail. I am glad however that with the conversations we had since your visit, we were able to resolve the matter fully with you.
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CarpeDiem0626 wrote a review May 2021
West Hartford, Connecticut281 contributions94 helpful votes
We had an amazing day at the spa. Everything is in perfect condition. Staff was wonderful. We enjoyed the meditation room, the pool, steam room, hot tub and sauna before our treatments. Treatments were top notch. Lunch at Kensington’s was delicious. Lounge chairs by the fountain under the trees were the perfect place to get sun and relax. The only thing I wish was improved is their online booking system. It’s a little clunky and outdated.
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Date of stay: May 2021Trip type: Traveled with friends
Response from Savanah Macdonald, Owner at The Spa at Norwich Inn
Responded May 24, 2021
Dear CarpeDiem0626, Thank you for the 5-star review! We pride ourselves on maintaining a clean and aesthetic facility, hiring the best Spa Service Providers possible, training top-notch customer service agents & offering classic cuisine with a twist! We will be sure to pass your concerns about online booking onto management. Be sure to stay with us again soon!
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Lance wrote a review Apr 2021
1 contribution
Fantastic luxurious extremely clean and well-maintained one bedroom villa with a Murphy bed downstairs. Can’t wait to go back! The grounds are very well-maintained, staff extremely friendly and close to major amenities including Rhode Island, mystic, Stonington, beaches and casinos
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Date of stay: April 2021Trip type: Traveled as a couple
Response from Savanah Macdonald, Owner at The Spa at Norwich Inn
Responded Apr 30, 2021
Dear 169run, We appreciate you taking the time to leave such a detailed review and are glad you enjoyed our Villa, grounds, & staff. We also appreciate you mentioning our cleanliness, we have extremely high standards to keep our facility clean, safe, and aesthetically pleasing for our guests. Please visit again soon!
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$200 - $345 (Based on Average Rates for a Standard Room)
the spa at norwich hotel norwich, spa norwich
United StatesConnecticutMystic CountryNorwich
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Frequently Asked Questions about The Spa at Norwich Inn
Which popular attractions are close to The Spa at Norwich Inn?
Nearby attractions include Mohegan Sun Arena (0.7 miles) and Mohegan Sun (0.7 miles).
What are some of the property amenities at The Spa at Norwich Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Spa at Norwich Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Spa at Norwich Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Spa at Norwich Inn?
Yes, free parking is available to guests.
What are some restaurants close to The Spa at Norwich Inn?
Conveniently located restaurants include Bobby's Burger Palace, Ballo Italian Restaurant, and The Lansdowne Irish Pub & Music House.
Are there opportunities to exercise at The Spa at Norwich Inn?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Spa at Norwich Inn have an airport shuttle?
Yes, The Spa at Norwich Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Spa at Norwich Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Spa at Norwich Inn?
Many travelers enjoy visiting Old Town Mill (9.5 miles), Avery-Copp House (9.9 miles), and Crystal Chapel (8.4 miles).
Is The Spa at Norwich Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.