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DoubleTree by Hilton Hotel Norwalk

789 Connecticut Ave, Norwalk, CT 06854-1615
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Overview
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789 Connecticut Ave, Norwalk, CT 06854-1615 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer:Double Points, Every Stay
Hotel deals
About
Description
Start your stay at our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and More the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Hotel Style
Family
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
266
Price range
$100 - $205 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree - Norwalk Hotel Norwalk
Location
United States > Connecticut > Norwalk
Nearby
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Reviews & more
1,061Reviews
134Photos
8Q+A
78Room tips
Traveler rating
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Show reviews that mention
This was a birthday night for my daughter who turned seven and just wanted to swim. She had a blast. We would return here again and if I even have family come and don’t have enough room at my house (down the street) I would definitely recommend for them to stay here. Plenty of pa
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelG11650, General Manager at DoubleTree by Hilton Hotel Norwalk
Responded 5 days ago
Thank you for staying with us and the 5 star review!
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I think they need to close this location, it doesn't represent the Hilton standards. there were issues with my bathroom . I had a flood in the bathroom 2 times and the toilet ran all night . I wasn't able to get any sleep with this stay .
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Response from MichaelG11650, General Manager at DoubleTree by Hilton Hotel Norwalk
Responded 5 days ago
Thank you for your comments regarding your stay with us. We truly apologize for the issues you experienced. Please know that we take your comments very seriously and we will work on correcting any defects that affected your time with us! We hope that you will visit us again and I would like to personally arrange your next reservation for you. Please feel free to contact me at the hotel should you wish to return. We hope to have the pleasure of welcoming you back and the opportunity to make it up to you! Warm regards,
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I’m writing this review as I’m sitting in the hotel room upon check in. Check in time is at 3PM, and I called in the morning to see if an early check in could be arranged for me. I was told not if I wanted the 8th floor and the room I had selected in the Hilton app is currently o
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Response from MichaelG11650, General Manager at DoubleTree by Hilton Hotel Norwalk
Responded 6 days ago
On behalf of our entire team at The Doubletree, please allow me to extend my deepest apologies for the perceptions you have acquired about our property resulting from the unsatisfactory service you received from our front desk and housekeeping staff. We truly strive to offer each of our guests a remarkable experience, and in turn are sincerely sorry when these oversights do occur. As humbling as it is to receive this constructive criticism, your candid critique will undoubtedly serve our property team well, as we continually look to find opportunities to improve our levels of service and attention to detail. Please rest assured that I have personally taken the appropriate measures to address the issues with the respective department managers to ensure that these problems do not reoccur. Please feel free to contact me at the hotel should you wish to return. I hope to have the pleasure of welcoming you back and have an opportunity to make it up to you.! Warm regards,
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With my wife Spent Thanksgiving week in Norwalk to meet relatives and friends, we enjoied the Hotel spacious lobby and very comfortable room, free wi-fi in the room is excellent. Every morning the housekeeper knoked on my door at 8.15am to make the room, this was annoying, but fo
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelG11650, General Manager at DoubleTree by Hilton Hotel Norwalk
Responded 2 weeks ago
Thank you for staying with us and providing us with valuable feedback. We will certainly address the concern with housekeeping knocking on door. Hope to have the pleasure of welcoming you back soon.
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Overpriced for what you get. The beds were very old and we'll used. Most of the bed is just spongy because it's all worn out. You would think that the owners will put money into Remodeling and updating. I've stayed here for 3 to 4 weeks and all the rooms seem to be about the same
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelG11650, General Manager at DoubleTree by Hilton Hotel Norwalk
Responded 2 weeks ago
Thank you for providing us with valuable feedback
Read more
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Nice shower
Comfortable beds
helpful with a fridge and microwave . Great for family
Previous
Why will you not respond to a silver member with regard to request submitted
what is the question?
0 votes
Were there roaches? Last time I stayed at a Doubletree, roaches crawled out of my shoes and fell on my head. Being disabled, my husband had to roll over them with my wheelchair. Not a good scene.
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0 votes
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Is there an indoor pool? is there a spa nearby? are there any packages?
Yes there is an indoor pool. I'm sure there are spas nearby.
0 votes
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Hello Do bedrooms have a safe and fridge in them please?
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1 vote
Hi Will be in the trying to decide if I should upgrade to a Executive Level roon, what time is breakfast available weekdays in the lounge and does the eevning reception include wine and beer Thanks
Breakfast is available 6:00am - 9am. Beer and wine is offered in the lounge Monday - Thursday evenings from 5:30pm - 7:30pm.
0 votes
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Previous
12
"Avoid the X00 series rooms as they are very small and any room with an adjoining door as you can hear every word spoken in the next room."
"Hotel has 3 center building elevators, 8 floors, efficient but noise might be experienced in rooms next to center."
"Great venue rooms, highly recommended"
"Ask for higher floor and request Connecticut Ave side vs Freeway Side"
"Gym is in the "basement""
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