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DoubleTree by Hilton Hotel Norwalk

953 reviews
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Traveler (76)
Room & Suite (40)
Dining (12)
Overview
  • Excellent36%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible5%
Travelers talk about
“double tree”(44 reviews)
“cookies”(94 reviews)
“visiting family”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Norwalk
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)Write a Review
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Show reviews that mention
All reviewsdouble treecookiesvisiting familyoff the highwayeasy accessbreakfast buffetfront desk staffindoor poolconvenient locationtrain stationbusiness tripbed was very comfortablenorwalk areactaquariumeventshuttle
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1 - 5 of 929 reviews
Reviewed 2 days ago

I felt as though the staff at the front desk was rude and unprofessional at times. The furnace is also very noisy! I’ve stayed on two different floors and in different rooms for the past month on business- doesn’t seem to make a difference where...More

Review collected in partnership with DoubleTree by Hilton
Thank KS66BB
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded yesterday

Thank you for taking the time to share your feedback with us. I am very sorry that our front desk staff did not provide you with the level of courtesy and professionalism that we demand and usually provide. This is a serious concern that will...More

Hotel's Favorite
Reviewed November 30, 2017

Absolutely perfect stay during Thanksgiving week. We came with our three young children to get away before racing home to host Thanksgiving dinner and it was awesome. The front desk staff was warm and welcoming. The room, though a little tired, was clean and comfortable....More

Review collected in partnership with DoubleTree by Hilton
Thank Christen M
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded December 5, 2017

Thank you so much for taking the time to write such a thorough review of our hotel. Your recognition of our staff, the caring and personal service they provide, and the positive attributes of our hotel are all deeply appreciated. Yes, we have a few...More

Reviewed 3 weeks ago

We've been staying here a couple times a year for over a decade. The staff is great, service is great and the free breakfasts and the pool for the kids is wonderful. I've literally watched the rooms "age" and show the wear and tear of...More

Review collected in partnership with DoubleTree by Hilton
Thank Mohawkmusic
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 2 days ago

Please accept my apology for the delayed response. We thank you and your family for being a repeat guests at our hotel over the years during your visits to Norwalk. I appreciate your comments about our guest rooms and hopefully you will notice changes in...More

Reviewed 3 weeks ago

The DoubleTree Norwalk offers a clean, spacious room, excellent bed, decent workspace on the desk, a smaller than expected bathroom (but still quite adequate), and, at least for us, a super front desk experience. It all worked out fine and for stays in Norwalk I...More

Thank Hawk470
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

If the memory of a warm and friendly staff member stands out in your mind then we are very glad to know that our staff contributed to the enjoyment of your stay with us. Thank you for also mentioning the comfort of your accommodations and...More

Reviewed 4 weeks ago

This is a first rate, clean, comfortable, convenient hotel with every amenity that is fairly priced. Very nice staff --low-key and professional. Coffee in the room, and a fabulous breakfast. The pool is heated. Unfortunately, I forgot my bathing suit. But I am going back...More

Review collected in partnership with DoubleTree by Hilton
Thank 319elainew
Response from Ted M, General Manager at DoubleTree by Hilton Hotel NorwalkResponded 3 weeks ago

We appreciate the nice comments about our hotel and the services you experienced during your stay. Thank you for choosing to stay with us. We look forward to seeing you again in a couple of weeks ....and don't forget your bathing suit! Thanks so much...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$107 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
$107 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveler (76)
Room & Suite (40)
Dining (12)
Pool & Beach (4)
Hotel & Grounds (61)
Bathroom (11)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
pennysaeger
July 20, 2017|
AnswerShow all 3 answers
Response from Ted M | Property representative |
We have no idea what or where you are talking about, but the answer to your initial question is "absolutely no."
0
Votes
Diana K
November 15, 2016|
AnswerShow all 2 answers
Response from Emily K | Reviewed this property |
There is a pool in this hotel. However, I trust there are places for pampering nearby, depends on the service(s) you require. There are a quite a lot of small boutiques and store of different types within walking distance... More
1
Vote
noelleb
June 13, 2016|
Answer
Response from SCJFL | Reviewed this property |
Yes there is a safe in the closet, but make sure that you ask for a room with a fridge on check-in, look at my review for my stay June 5-11
1
Vote
Room Tips
"Helpful staff for all room needs"
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"Ask for a room with a view, not the Costco parking lot near I-95 and train station"
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"Shop around"
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"Club floor (8th floor)"
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