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DoubleTree by Hilton Hotel Norwalk

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DoubleTree by Hilton Hotel Norwalk
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711 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Suffolk, United States
5 of 5 stars Reviewed 2 days ago NEW

Doubletree had just what we needed for our family on a last minute change of hotels. The staff was courteous and professional, the facility and rooms were clean and well appointed. A good night's sleep for all! PS - the warm chocolate chip cookies at check-in were a nice touch!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roger B
New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

My husband mad the reservation for me in order to visit a Glass House museum in New Cannan CT . I came late evening and could not sleep so I decided ot skip the breakfast. When I was sound asleep the maid banged to the door so loudly that I was afraid and woke me up and could not sleep.... More 

Helpful?
Thank 772MrsB
Ridgefield
1 review
5 of 5 stars Reviewed 3 days ago NEW

Professional and kindness of staff. Excellent breakfast. Perfect location and price. No waiting to check in even though there were many people arriving. Couldn't have been a better choice for my family of 7 to stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 88joanj
Usa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I am very happy that I chose the Doubletree to host a baby-shower party. The venue was beautiful and had everything we needed, the lobby is beautiful and nicely arranged with plenty of space to hang out, the restrooms are super clean. Now on to the best part of my experience which was interacting with the highly dedicated team in... More 

Helpful?
Thank DeeUltimateTraveler
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I can't tell you how much we appreciate the very nice review of your experience with our catering sales team and our banquet service staff. We are so pleased to hear how much we contributed to the success of your event and how much you and your guests enjoyed our hotel facilities and services. We look forward to serving you... More 

Norwalk, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I organized my baby shower at the Doubletree hotel last weekend. We had an absolutely fantastic experience right from the planning to the execution phase. The catering sales manager Debra Pimentel was an absolute joy to work with.She was extremely personable, detail oriented and made sure our budget restrictions were kept in mind while planning out the... More 

Helpful?
Thank CatherineCyriac
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We could not be happier to learn how much you enjoyed working with Debra and the rest of our catering team. Thank you so much for taking the time to express your satisfaction with our services and thank you for giving us the opportunity to host your baby shower event. I hope we will have another opportunity to be of... More 

Macungie, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was a good stay a good experience.I have stayed with you in the past so has my son when he comes to see from the UK.I will definitely use your hotel in the future.Our chek in was smooth .My family used the restaurant for breakfast and were very pleased.I drove all the way from PA. I appreciated the good... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mahrukh N
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for being a repeat guest and for sharing such nice comments about the comfort of our hotel and your enjoyment of our breakfast service. We appreciate your loyalty to our hotel and we look forward to being of service to you and your son in the future. Best wishes and safe travels to you both. More 

Miami Beach, Florida
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My trip was for business purposes, the hotel was average plus. My room was big enough, amenities ok, very clean, check in and out very good and the staff very nice. The restaurant was very good, better than my expectations and I think the hotel is very busy because of the staff service, they are always with a smile, showing... More 

Helpful?
Thank Patty C
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

There is no question that our staff is our greatest asset. The friendly and caring service they provide is recognized by so many people. Thank you for choosing to stay with us during your recent business trip to Norwalk. I hope we will have the pleasure of serving you again. Thank you so much for taking the time to share... More 

Norwalk
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a wedding that was at the longshore inn. The shuttle took us there and picked us up at the end of the night. The staff was very friendly and the hotel room was clean. The beds were so comfortable. Perfect hotel for a quick getaway. We stayed there all morning relaxing in our quiet room enjoying... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lauren F
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are so glad to hear that you enjoyed your stay with us, as you have at so many Hilton hotels across the USA. Thank you for the kind words and for being a loyal Hilton customer. More 

1 review
3 of 5 stars Reviewed 1 week ago

OK very average hotel. Expensive for the amenities and location. Bed was very uncomfortable and poorly made up. Mattress topping did not reach the top of the bed so too small. The staff were friendly. No coffee or tea in lobby. No water in lobby or room. No complimentary breakfast. The Hampton Inn is better value but there was none... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cecilia R
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am sorry that you were not pleased during your recent stay with us. We have many new bed linens and it is possible that the linens on your bed were not properly fitted and for this we apologize. Complimentary coffee is served in our lobby from 7-10am every day and complimentary water is provided in all rooms on our... More 

Montclair, New Jersey
1 review
3 of 5 stars Reviewed 1 week ago

Average hotel that I selected for the electric car charging station. The circuit kept tripping and the employees didn't know how to reset it, which resulted in my not having enough power to get to my destination the following day.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank T6202NDlauras
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am so sorry that our electric car charger tripped out during the night of your stay and that we failed to correct the issue prior to your scheduled departure. Although this is of no consolation to you, I want you to know that we corrected this situation the very next day and it will not happen again. Our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Location: United States > Connecticut > Norwalk
Price Range: $112 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Hotwire, Expedia, Hotels.com, Travelocity, Cheap Tickets, Odigeo and Orbitz so you can book your DoubleTree by Hilton Hotel Norwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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