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DoubleTree by Hilton Hotel Norwalk

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DoubleTree by Hilton Hotel Norwalk
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814 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Reviewed 3 days ago NEW

The doubletree is located very conveniently off I95. The rooms are comfortable and with HH Honors membership I was able to get complimentary internet that worked great! Though it was close to the highway it was not too noisy. Wish the beds were firmer and breakfast was free!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vianni P
Connecticut
HOTEL’S FAVORITE REVIEW
Reviewed September 26, 2016

I just through a surprise birthday party for my spouse on 9/24 at the Double Tree. I truly cannot say enough good things about this place. Debra Pimentel the Catering Manager was fantastic to work with. She was very kind, professional, and knowledgeable. She provided me with some great suggestions, she listened carefully and paid attention to detail. She and...

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Helpful?
Thank doubles12001
About Hotel's Favorite Review
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am so pleased to know that your event and your stay at our hotel was so successful and so pleasing for you. We truly appreciate your decision to hold your birthday event at our hotel as well as the nice comments about Debra and the rest of our staff. We're so glad that we made you feel like royalty...

Norwalk, Connecticut
Reviewed 4 days ago NEWvia mobile

Chose this hotel in hopes to swim after work. When came down to get peaceful work out done I saw a coach barking orders at two children. With two parents who were watching, clearly they were not guests at the hotel. It was very inconvenient, no one mentioned anything at a check in. It was very disturbing. The pool itself...

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Helpful?
Thank ANNAVKS
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We regret that your experience at our hotel did not meet your expectations. We do allow swim lessons for small groups of children at times when the pool area is least used by hotel guests. I am sorry you found that to be disturbing. Your feedback about the pool area and the hotel will help us to improve our performance...

Ridgefield, Connecticut
Reviewed 6 days ago NEW

I have had one sales meeting and one conference at this hotel. Everything was wonderful both times. If you do a buffet, order the sliced sirloin with peppers and onions. It satisfied my hardest to please people.

Review collected in partnership with DoubleTree by Hilton
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Thank Teri F
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing us to host your events. We truly appreciate the opportunity to be of service to you and your group and we are very glad to know that everything went so well. The sliced sirloin is a favorite ....even for the hard to please! Many thanks.

Cape Coral, Florida
Reviewed 1 week ago

Nice touch with hotel staff greeting you in the lobby as you arrive, return, or leave. Hotel probably could use a little freshening up, but all in all it was a good stay all week. Next time I'm in town I will stay here again.

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Helpful?
Thank AskDickWagner1
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for mentioning our lobby greeters who welcome guests to our hotel and offer assistance during peak arrival and departure times. And thank you for staying with us for an entire week. We appreciate your feedback and hope we will have an opportunity to be of service again during a future visit.

Fort Pierce, Florida
Reviewed 2 weeks ago

The staff are helpful and kind. The bar is relaxing for a meal or drink. bartender is wonderful. The menu is the same as in the restaurant. There is a good selection of food. The rooms are nice and clean. Some are in need of an update. Overall great experience if you need a hotel in Norwalk. And of course...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan T
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your very nice comments about our staff and our hotel. We are very glad to see that you enjoyed so many elements of your stay. it was our pleasure to be of service and we hope to have that opportunity again. Thanks so much for taking the time to share your experience with us.

Ellicott City, United States
Reviewed 3 weeks ago

I have stayed at the Norwalk Double Tree on several occasions for business. The front desk personnel are always cheerful, positive. knowledgeable and helpful. The courtesy van service is especially appreciated and the driver was very courteous, friendly and safe driver.

Review collected in partnership with DoubleTree by Hilton
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Thank Arthur B
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for being our guest on a repeated basis and for sharing your positive experiences with our staff and our shuttle van service. We are very pleased to know that you have enjoyed your stays with us. I hope we will have the pleasure of serving you again soon. Thanks so much for writing.

Washington DC, District of Columbia
Reviewed 3 weeks ago

Great location, good parking, friendly staff. Hotel badly needs a renovation. Stayed one night, woke up with my eyes very red and burning/itching. Did not get better after using some allergy eye drops. Pulled open the front cover on the through-wall HVAC unit to discover the filter almost completely covered with a disgusting mixture of mold and lint. Air was...

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Helpful?
1Thank 23moo
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Your feedback is very much appreciated, but I can assure you that the conditions you described are not at all usual for this hotel. If you would be kind enough contact me about your specific room corrective action will be taken immediately. We also appreciate the kind comments about our staff and our location. I look forward to hearing from...

Virginia Beach, Virginia
Reviewed 3 weeks ago

Very noisy , front desk was no help. Loud talking in hallway and doors slamming till 3:45am. They thought that getting a lousy breakfast for free would overcome a lousy experience. Not with me. I would recommend not staying here if you want to sleep.

Review collected in partnership with DoubleTree by Hilton
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1Thank andrewmY562BM
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am sorry that your stay was unpleasant due to the conduct of other guests. We make every effort to separate wedding, sports, and other groups from individual guests, but sometimes this is simply not possible. The offer of complimentary breakfast was certainly made in good faith. I apologize if this response was not sufficient to make things right for...

Hoboken, New Jersey
Reviewed 4 weeks ago

Felt at home especially with a room upgrade for the long stay. Just what I needed. Thank you to the staff and to the front office manager for the upgrade knowing it would have made everything perfect.

Review collected in partnership with DoubleTree by Hilton
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Thank DoubleRR07
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for staying with us during your business trip to Norwalk. We appreciate your decision to stay with us and glad to see that our staff and Front Office Manager contributed to the enjoyment of your stay. We hope to be of service again during a future visit to Norwalk. Thank you for sharing your thoughts with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Location: United States > Connecticut > Norwalk
Price Range: $106 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request King size bed! Great pillows!”
 of 5 bubbles TheElenaJay, Jan 3, 2017 | Read review
“do not stay here”
 of 5 bubbles BrianH458, Nov 1, 2016 | Read review
“Cookies very chocolatey. 8-)”
 of 5 bubbles 730charissec, Sep 29, 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
 of 5 bubbles jds754, Aug 21, 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
 of 5 bubbles LuckyLobsters, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question