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Hotel Zero Degrees Norwalk

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Hotel Zero Degrees Norwalk
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388 Reviews from our TripAdvisor Community

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Showing 385: English reviews
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Napa, California
Reviewed 3 days ago NEW

Very basic hotel with very basic furnishings. The good news is that I booked it on HotWire for $75/night. Everything was just OK. Fitness facility is small - 4-machines. The adjacent restaurant with different owners is terrific.

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Helpful?
Thank DRouatt
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear DRouatt, Thank you for staying with us and taking the time to post this review. 2017 is a landmark year for us at Hotel Zero Degrees; Our 4-year anniversary is less than a month away. This year, we are making huge investments into our property to boost the guest experience and give us some fresh, new offerings. Over the...

Reviewed 6 days ago NEWvia mobile

We were given an upgrade to the suite with a view of the water. The room was spacious and clean with a very comfortable king bed. The shower in the larger bathroom had great pressure. Would stay again

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Helpful?
Thank henryenyc
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear henryenyc, Thank you for taking the time to post this great review. I am thrilled to hear you enjoyed upgraded accommodations in a spacious, clean room with a very comfortable bed. I’m also happy to hear you enjoyed the large bathroom, walk-in shower and great water pressure! Our studio suites are truly pieces of art – I’m glad you...

New York City, USA
Reviewed 1 week ago

I've been traveling far too much lately, and dragged into this hotel counting the days until I was home. Then I didn't want to leave. My girlfriend is already asking when we can go back. The Hotel Zero truly stands out, delivering a unique and rejuvenating experience at an excellent price. The bedrooms are modern and comfortable, with excellent views...

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Helpful?
Thank gridskipper
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear gridskipper, I can’t thank you enough for posting this magnificent review! Reading that you were impressed at every turn (from breakfast, to the rooms, to the views, to the fast & free Wi-Fi) is incredibly fulfilling. Also, knowing you’ve stayed with us before and ‘not one of the issues [you] identified nine months ago remains’ is a huge compliment...

Reviewed 1 week ago

We have stayed at the Hotel Zero multiple times and time and time again they exceed our expectations. Most recently, we decided to stay after our wedding. We we greeted by the front desk and promptly give the information for our reservations. The front desk also re-assured us that they would help with anything we needed and even upgraded out...

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Helpful?
Thank Marcus D
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear Marcus D, Thank you so much for posting this review. Hearing that we’ve exceeded your expectations time and time again truly means the world to me. I’m also happy to hear you enjoyed prompt, courteous service from our staff and even a complimentary upgrade! We hope to have another chance to exceed your expectations and wow you with our...

Reviewed 2 weeks ago via mobile

Both the manager Sebastian and the lady that checked us in Felicia were totally professional and and accommodating when we checked for a wonderful weekend in the suite overlooking the waterfall! The manager Sebastian was generous and upgraded us to the suite!

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Helpful?
Thank Adam H
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear Adam H, On behalf of Sebastian, Felicia, and the entire HZD team, thank you for this rave review! I am thrilled to hear you found our staff to be totally professional and accommodating. Whenever we have upgrades available, we try to do something special for our arrivals. I’m glad we were able to place you in a suite for...

Austin, Texas
Reviewed 2 weeks ago via mobile

I do have 22 years of on the road travel experience working in outside sales for my career. Mainly living out of my suitcase and staying in hotels throughout the years. I had a major issue with my room and was told that they were at full capacity that week by a attendant. But Andy one of the front desk...

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Helpful?
1Thank JonC C
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear JonC C, Thank you so much for posting this review! I have made sure to share your feedback with Andy – he was thrilled to hear that you found his customer service to be second-to-none. At Hotel Zero Degrees, hospitality is our passion and our Guest Service Agents take pride in ensuring comfortable accommodations in our one-of-a-kind atmosphere. I’m...

Budapest
Reviewed 3 weeks ago via mobile

Probably the best place I have stayed for business ever - it's all about the wonderful staff! They are all friendly and can't do enough for you.Definitely recommend for your Norwalk stay! The rooms are decent, Starbucks coffee and free fruit ❤ They also have the best restaurant in Norwalk attached - Mediterraneo.

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Helpful?
1Thank EFClair
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear EFClair, On behalf of the entire HZDN team, thank you for posting this rave review! We are thrilled to hear you reference our ‘wonderful staff’ that’s ‘friendly and can’t do enough for you’. We feel honored to be the best place you’ve ever stayed for business!! Thank you for your positive comments regarding our 24/7 Starbucks Coffee and fresh...

Monmouth County, NJ
Reviewed 3 weeks ago

This is my go to hotel when I am traveling in the area. The restaurant is top notch and hotel guests receive a complimentary glass of wine with dinner. The staff works very hard to provide excellent customer service at check in, housekeeping and dining. The morning breakfast buffet is included as is unlimited Starbucks coffee. Many rooms have a...

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Helpful?
Thank njtravlr
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear njtravlr, Thank you for taking the time to review your recent stay with us. We are so happy to hear that we’re your ‘go-to hotel’ when you’re travelling in town. We really appreciate you noting how “the staff works very hard to provide excellent customer service at check-in, housekeeping and dining” – such feedback means the world to us....

A TripAdvisor Member
Norwalk, Connecticut
1 review
Reviewed December 21, 2016 via mobile

This hotel is the best hotel I've stayed in, great pricing for a beautiful room, it has a welcoming and warm environment. Beautiful restaurant/bar with great food, complimentary breakfast with Starbucks coffee. Free parking or shuttle ride, and the driver was a handsome gentleman :) Everyone was very nice and accommodating. Very pleased with my stay and will definitely be...

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Helpful?
Thank A TripAdvisor Member
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear Valued Guest, Thank you for taking the time to review your amazing experience at Hotel Zero Degrees Norwalk! I am thrilled to hear you thoroughly enjoyed our welcoming/warm environment, beautiful restaurant & bar, complimentary breakfast with Starbucks coffee and our excellent complimentary shuttle service. Your comments mean a lot to us – we love to hear from happy guests!...

Reviewed December 18, 2016 via mobile

I recently stayed at this hotel and had a very pleasant stay! Sebastian at the front desk was very welcoming. He had an answer for everyone of my questions and had a great positive attitude. My room had a beautiful view of the waterfall and a very comfy bed. And the complementary breakfast was delicious. My overall experience here was...

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Helpful?
Thank Keyah D
CharlesJBrady, General Manager at Hotel Zero Degrees Norwalk, responded to this review

Dear Keyah D, Thank you for taking the time to review your recent stay with us. We truly appreciate your mention of our welcoming front desk, beautiful waterfall views, comfy beds and delicious complementary breakfast! I will be sure to share your kind words with Sebastian; We are grateful to have earned your recommendation! We hope to have you back...

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Mediterraneo Norwalk
Mediterraneo Norwalk
Cuisines: Seafood, Mediterranean
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
There is nothing typical about the Hotel Zero Degrees Norwalk. From our ideal setting in the heart of Norwalk to the picturesque rooftop terrace, we’ve designed a hotel for travelers who want something different. ... more   less 

Additional Information about Hotel Zero Degrees Norwalk

Address: 353 Main Ave, Norwalk, CT 06851-1508
Location: United States > Connecticut > Norwalk
Price Range: $134 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Zero Degrees Norwalk 3.5*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Family Hotel in Norwalk
#1 Business Hotel in Norwalk
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Zero Degrees Norwalk staff and other travelers.
5 questions
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New York City, New York
5 months ago
over a year ago

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Questions? Get answers from Hotel Zero Degrees Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a river view. It's beautiful.”
 of 5 bubbles gridskipper, 1 week ago | Read review
“I prefer the rooms that have a view of the waterfall but that is the same side as the train.”
 of 5 bubbles njtravlr, 3 weeks ago | Read review
“Ask for the corner suite overlooking the waterfall!”
  • The beautiful waterfall from my bridal suite.
 of 5 bubbles christeller840, Oct 17, 2016 | Read review
“Try for a room facing the river”
 of 5 bubbles OlSkip, Sep 12, 2016 | Read review
“Beware of the train whistle”
 of 5 bubbles 356PAULA, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question