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Hilton Garden Inn Norwalk

GardenInn.com$184*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hilton Garden Inn Norwalk
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627 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Norwalk
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Showing 610: English reviews
CT
Reviewed September 19, 2015

In town for a wedding. Suggested on the invitation. Upon arrival, a division one athletic team was ahead of us at check-in, but process was smooth and efficient. Room was very nice and comfortable. Returned to room late night after wedding to find a group of unsupervised early teen boys (another team) rampaging and noisy. Eventually cops were there for...

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Helpful?
Thank jcmtor
indira_lopez, Manager at Hilton Garden Inn Norwalk, responded to this review

We are extremely pleased that we met your expectations and thank you very much for taking the time to review our hotel. Best regards,

Natick, United States
Reviewed September 6, 2015

We found the hotel clean and the service was very good. We would definitely stay again. I was most impressed by the cook at breakfast. He clearly took pride in his job and the food he prepared. Rarely see that anymore...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian M
indira_lopez, Manager at Hilton Garden Inn Norwalk, responded to this review

Please know that we work very hard to ensure that every stay at our hotel is memorable, I will definitely pass on your comments to the team members on board. Best regards,

Washington, United Kingdom
Reviewed September 4, 2015

I'm a big fan of the HGI brand, and this hotel doesn't disappoint. The staff is courteous, the rooms are clean and breakfast is fantastic. The hotel is easy to find off the Parkway and is off a VERY busy street. The food options are limited unless you drive and the traffic is horrible. So, if you are looking for...

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Helpful?
Thank Chris E
indira_lopez, Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Best Regards, Indira Lopez

Fort Worth, Texas
Reviewed August 30, 2015

Stayed here 4 nights while on business in Wilton CT. Quiet location on a very busy street. Front desk is very friendly and professional. Ate in the restaurant and the food was so-so. Rooms are clean, but the place could use new carpet.

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Helpful?
Thank Traveler45619
indira_lopez, Manager at Hilton Garden Inn Norwalk, responded to this review

We are extremely pleased that we met your expectations in most regards Your review indicates that you had an issue with carpets for which I sincerely apologize. We will be under going renovation soon which will definitely improve this area.Again, thank you for your response and for taking the time to let us know your opinion; please know that we...

Baltimore, United States
Reviewed August 29, 2015

The initial impression is very good (lobby, cafe, front desk). Then you walk down the hall along, what appears to be, old dirty carpeting. Room service trays left outside rooms for more than 12 hours. The room itself was ok and the chambermaids were courteous and efficient. I would suggest the Hilton people change the carpeting....really a big turn-off.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stephen H
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

I am sorry you found our hotel carpeting unacceptable. Our team works very hard to keep all guest areas clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying...

Newark, Delaware
Reviewed August 28, 2015 via mobile

I've stayed at this hotel many times over the past several years and had found it to be a very nice place to stay. My Guest Experience this week was poor! 1) Housekeeping never cleaned my room the first day. Room vacant 11-6. I reported this to the front desk. Desk person on duty told me manager would contact me...

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Helpful?
2Thank caps63
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future....

Norwalk
Reviewed August 28, 2015

You won't get lightening free internet service but a very clean room and ok fitness center. Very accommodating staff - they got me some toothpaste. Coffee maker in room didn't work. Room was quiet, bed a bit too hard for my liking.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Anita F
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Best Regards, Candi Clark-Johnson

norwich, United States
Reviewed August 25, 2015

At check in I was not told about amenities when asked stated breakfast came with room but it did not and when I approached the same lady at check in she lied to my face in front of other staff... pool and hot tub are small and dingy. Hilton I think not. More like comfort inn, but I would have...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jamie M
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are...

Rochester, New York
Reviewed August 24, 2015

3 night stay on a recent business trip to Norwalk. Front desk is friendly but very efficient while noticing most of the guests were business travelers. Rooms were very quiet, clean with well stocked bathrooms. I found the adjustable bed system used at most Hilton Garden hotels to be frustrating at first. This is especially true for one person sleeping...

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Helpful?
Thank Woodrow53
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable and that it is our desire that everyone...

Lititz, Pennsylvania
Reviewed August 20, 2015

Clean, well-maintained property. Helpful, professional staff. Rooms were quiet, beds were comfortable. Loved having a refrigerator and coffee maker in the room. Check-in and check-out was easy and quick.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank GrkMum
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This award-winning Hilton Garden Inn is within walking distance to Merritt 7 Corporate Park, Towers Building, i-park Norwalk and Glover Avenue. Easy access to I-95 and Merritt Parkway. Gym exercise equipment with personal TV Theater System, 24-hour business center, complimentary internet, restaurant, bar and room Service daily, 170 rooms with Garden Sleep System™ bed, flat screen TV, Keurig coffee maker, MP3 clocks, Herman Miller ergonomic chair, desk, fridge, microwave, hairdryer, pool, whirlpool. ... more   less 

Additional Information about Hilton Garden Inn Norwalk

Address: 560 Main Ave, Norwalk, CT 06851-1038
Location: United States > Connecticut > Norwalk
Price Range: $121 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norwalk 3*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Norwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Norwalk Hotel Norwalk
Norwalk Hilton Garden Inn
Hilton Norwalk
Hotel Style:
#2 Business Hotel in Norwalk
#4 Family Hotel in Norwalk
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Norwalk staff and other travelers.
3 questions
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Questions? Get answers from Hilton Garden Inn Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One without bugs working internet and working AC”
christophera56, 6 days ago | Read review
“Easy on and off I - 95”
SteveAugusta_Maine, Dec 29, 2016 | Read review
“Ask for room not facing street”
KBG93, Dec 29, 2016 | Read review
“Just stay somewhere else... not worth the money.”
lindasC7985YU, Oct 17, 2016 | Read review
“any room we've tried was fine”
peggyvb, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
GardenInn.com
$184* /night
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Prices are for 1 room, 2 adults
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