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The Boardwalk Hotel

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457 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Jerusalem, Israel
Reviewed 3 days ago NEW

It presumed to be high class hotel, but it lacks finish. There is an inner pool - but small and not clean. There are singing fountains - but insignificant. The receptionists are not efficient sufficiently. The lamb carry in the restaurant was too spicy even on our asiatic standard. The peaches we got on breakfast were rotten. And the whole...

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Helpful?
Thank Zeituni
Port Elizabeth, South Africa
Reviewed 4 days ago NEW

Being our third family visit to the Boardwalk on the 13 th April, I must say that the service and quality has just got better and better. The staff was superb and the dining awesome. Definetly the best stay so far from all rthe places we have been. Awesome service.

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Thank G676UXmichellem
Milan, Italy
Reviewed 1 week ago via mobile

Having a lovely stay at the Boardwalk hotel. Lovely rooms and stunning complimentary breakfast. Main restaurant downstairs was not that great but I would like to thank Mr Auston Ndaba for all of his extended efforts to assist us, thank you Auston for going the extra mile. Lovely Easter in Port Elizabeth.

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Helpful?
Thank 399amberm
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear 399amberm, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

London
Reviewed 1 week ago

We loved staying here - although other rooms had better views of the sea than ours, this did not detract from our experience. Staff were welcoming and accommodating from the moment we arrived and throughout our visit. Breakfast was terrific and there's something to suit everyone's taste and eating preferences. Even if you don't eat meat or dairy, you won't...

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Helpful?
Thank Peter H
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Peter H, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Regards, David T Sekwati Guest Relations Manager

Hua Hin, Thailand
Reviewed 1 week ago via mobile

This is a lovely hotel. Very well decorated in traditional styles, well maintained and very clean. The check in was efficient and courteous. Car valet service is available. Our king size luxury room looked out to Hobie Beach, and was level with the pool area, so an outside seating arrangement was available. Lovely comfortable bed and pillows. Also a large...

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Helpful?
Thank Trishb2302
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Trishb2302, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Cape Town Central, South Africa
Reviewed 2 weeks ago

This is a stunning hotel. The staff at reception was friendly and very professional. The room was beautiful and had a stunning view of the pier. Perfect location and easy to get to the airport and other attractions.

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Thank Andre d
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Andre d, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

This is a great facility. I stayed two nights whilst attending a conference in the same place. I have to think hard to fault the facility, service and experience. It was such a pleasure to be there. It has great spacious rooms, great views, comfortable beds, chairs. Restaurant makes great food as well

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Helpful?
Thank Azwimmbavhi M
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Azwimmbavhi M, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Pretoria, South Africa
Reviewed 2 weeks ago

A genuinely great place to stay in the windy city. Friendly and efferent staff, great breakfasts on the stoep, Rooms with doors that slide open to the ocean and a fabulous indoor pool. A Nice bar that walks out on a lawn with the sea beyond that.

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Helpful?
Thank Awethu_International
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Awethu_International, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Port Elizabeth, South Africa
Reviewed 3 weeks ago via mobile

The Boardwalk Hotel needs some work to live up to its 5 star status. Rooms are okay, but it's a let down with its breakfast and in particular, the staff at breakfast. Have stayed several times over the past year and 2/3 times, service at breakfast has been really disappointing and food average (incorrectly cooked eggs, cold buffet food, empty...

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Helpful?
Thank PaulaH2310
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear PaulaH2310, Thank you for taking the time to provide us with your valued feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We do hope to welcome you back soon and that you will find improved services. Kind regards, David T Sekwati Guest Relations Manager

Reviewed 4 weeks ago

This is a hotel facing the beach in PE. It's associated with a Casino next door and quite a few restaurants along an artifical pond. The hotel is 4 star with large rooms updated decor and nice beds. Only stayed one night, but would have like to stayed one more.

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Thank Richard J
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Richard J, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The Boardwalk Hotel, Convention Centre and Spa charmingly captures the grace and detail of Victorian architecture whilst incorporating every modern convenience. The result is a refreshing blend of refinement and urban vogue set against the azure backdrop of the Indian Ocean. Boasting 140 sea-facing guestrooms with an average room size of 39m², the hotel's unique variety of accommodation options satisfy every requirement and offer modern conveniences such as plasma screen TVs, luxurious beds, mini bars and bijou balconies. The 5 Star Boardwalk Hotel is the most exciting leisure attraction in the Eastern Cape, offering 24-hour entertainment and superior conference space. ... more   less 

Additional Information about The Boardwalk Hotel

Address: Corner Lodge & Beach Road | Port Elizabeth, Summerstrand, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $148 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boardwalk Hotel 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
The Boardwalk Hotel Port Elizabeth/Summerstrand
Hotel Style:
#2 Luxury Hotel in Summerstrand
#2 On the Beach Hotel in Summerstrand
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Questions & Answers

Here's what travelers have asked, with answers from The Boardwalk Hotel staff and other travelers.
12 questions
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birmingham england
8 months ago
Port Elizabeth, South Africa
2 months ago
Slough, United Kingdom

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Questions? Get answers from The Boardwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea view is the best. Floor no 4”
G676UXmichellem, 4 days ago | Read review
“Top floors facing the ocean.”
richardjS2104WO, 4 weeks ago | Read review
“Sea view essential.”
261peteri, 4 weeks ago | Read review
“If you can, choose a suite looking out over Hobi Beach”
BigEd26, Mar 2, 2017 | Read review
“110 was a great room.111,112,109 and 108 are all as good.”
GinneyRose45, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question