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Isango Gate Boutique Hotel and Spa

Traveler (56)
Room & Suite (12)
Dining (2)
Certificate of Excellence

About

#2 of 13 hotels in Summerstrand
Location
Cleanliness
Service
Value
Certificate of Excellence
Isango boutique hotel and Spa is the only Tourism authority 5 star Boutique hotel and spa in Summerstrand. We have the top rated spa in Port Elizabeth where our highly trained therapists are on hand to pamper you and give you the best spa treatments you could ever wish for. Our 5 star all suite hotel offers individual personal attention We have an award winning chef on site to tailor make any meals you wish. we have state of the art conference facilities as well as a private boardroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Free internet
Wifi
Public wifi
Internet
Hot tub
Bar / lounge
Restaurant
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Residential Neighborhood
344Reviews
2Q+A
15Room tips
Traveler rating
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Popular mentions
The hotel and room was well designed. Little bit of mole in the shower but nothing too bad. The desk lady was really nice as well as the employee serving breakfast. The breakfast was really good and it was quality. We had an incident where my girlfriend's money was stolen by one employee. Despite the incident, the manager contacted me right away, did an investigation and was able to return the stolen money. Isango Gate Boutique hotel really care about the customers. I recommend this hotel !!!
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The rooms were large, spacious and nicely clean. The location is close to the beach. The staff was pleasant and overall I'd stay here again. My only gripe was that at times it was slightly noisy, as our room was overlooking a student dormitory.
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lovely quality home away from home.We will most definately come back again for another great service nice food and lovely staff. Beautiful and luxurious bath rooms and dinning hall.My mom enjoyed the spa.
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Review collected in partnership with this hotel
it was just too windy on my 1st and 2nd night it noisy a bit atleast if something can be used closed the smaller spaces where wind is coming through on the upper walls before the ceiling in Room 2 if possible
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Review collected in partnership with this hotel
Response from gmisango, General Manager at Isango Gate Boutique Hotel and Spa
Responded 2 weeks ago
Good day, Thanks so much for the great feedback.My team and I shall investigate and fix room number 2. We look forward to seeing you back here soon. Kind regards,
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Sleep was impossible. Addressing the problem by the staff was shocking. I left after one night. No refund has been offered. The place could be beautiful but needs a revamp. The breakfast was disappointing for a 5 - star facility. Was very disappointed.
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Review collected in partnership with this hotel
Response from gmisango, General Manager at Isango Gate Boutique Hotel and Spa
Responded 2 weeks ago
Dear Louise, Thank you very much for your valued feedback.Please allow me this opportunity to apologise for the poor service that you received.Your willingness to share your thoughts is much appreciated.The Isango Gate Hotel is commited to providing our guests with the highest quality service at all times.We have put corrective measures in place so that this will not happen again. We look forward to hosting you again soon. Kind regards,
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PRICE RANGE
$101 - $169 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapePort ElizabethSummerstrand
NUMBER OF ROOMS
10
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