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Holiday Inn New London - Mystic Area

Traveler (88)
Room & Suite (45)
Dining (18)

About

#1 of 5 hotels in New London
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, two blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well appointed guestrooms, including 4 deluxe suites. Rooms are available with complimentary high speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. We have our Lobby Cafe for up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or aprivate dinners. Enjoy our indoor heated pool and fitness center. O's Bar & Grille Restaurant and Lounge serves breakfast, lunch and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. The Holiday Inn-New London offers evening shuttle service available to the Mohegan Sun Casino on Friday and Saturday evenings at a minimum cost of $15.00 round trip per person. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG.
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Property amenities
Pool
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
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Location

Full view
98Great for walkers
Grade: 98 out of 100
33Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
256Reviews
9Q+A
42Room tips
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Popular mentions
Stayed here for one night in June. Nice spot to walk around downtown New London. Friendly front staff, oversized rooms that were clean. The lobby area was nice and open. The beds were comfortable and the rooms were quiet (although even numbered rooms face away from the train station that was blocks away, which was not a huge problem for me but could be for really really light sleepers). Solid spot. Would stay here again.
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The rooms were clean and the staff seemed pleasant enough. A big turn off was the pile of mattresses near the parking lot. It kind of gave the slum feel. Guests really dont want to see that stuff just piled up in plain view. Overall though the stay was not a bad one.
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This hotel was comfy with heaps of parking. Coffee making facilities and a nice big shower space. I Comfy beds and clean room. Dinner at the restaurant was delicious downstairs. Breakfast not included but delicious. Would stay again.
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They put 3 charges of other people to my bill. There was signature in one diner check,which is obviously different from mine. I also send the hotel my own diner check with my own payment. Though it is less than $50 in total, I went to the hotel in person and also talked to them many times. The different signatures are so obvious evidence. I can not understand it has taken such a long time. But the issue has not be resolved yet. I will continue to push them to correct it. Painful!
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Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic Area
Responded Apr 22, 2019
Hi Valued Guest! Thank you for taking the time to share your review! We always aim to deliver a great experience and I am sorry that we fell short of your expectations due to the billing mix-up so I sent you an email. Despite the shortcomings, I am delighted to see the high rating provided for the room and sleep quality. I appreciate you for letting us know and I hope you give us another try when you get to visit again the area! Warm Regards, Jonathan A Case Manager IHGService
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Had a great stay there. Service was very good. They were very attentive to anything I could need. Pool was warm and comfortable. Staff was great -Mark was particularly helpful. Very clean and new inside rooms. Highly recommend.
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PRICE RANGE
$116 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new london radissonradisson new london
FORMERLY KNOWN AS
New London Plaza Hotel
LOCATION
United StatesConnecticutNew London
NUMBER OF ROOMS
120
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