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New Haven Hotel

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Traveler (100)
Room & Suite (61)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#4 of 14 hotels in New Haven
Location
4.4
Cleanliness
4.5
Service
4.2
Value
4.1
Travelers' Choice
Located in the heart of Downtown New Haven, our sophisticated boutique hotel inspires you to not just stay but to explore. Embrace New Haven's cultural heritage mixed with a new cosmopolitan feel when you stay at New Haven Hotel. Discover everything from historic landmarks to performing arts right in our neighborhood.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking garage
Wifi
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
4.0
792 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The New Haven Hotel garners praise for its supremely comfortable rooms, often highlighted by guests for their coziness, although a few have noted noise disturbances. Its location is lauded as prime, offering easy access to nearby attractions and dining. Impressions of cleanliness are overwhelmingly positive, with both rooms and public spaces maintaining high standards. The staff's friendliness and helpfulness frequently enhance guest experiences, although opinions on value are mixed, with some travelers mentioning unexpected fees. Amenities generally receive positive marks, but there is room for improvement.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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792Reviews16Q+A100Room tips
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Carole H wrote a review Feb 11
1 contribution
Wonderful team!! Celso & Natasha are fabulous!! They take care of their visitors with elegance, dignity and provide an environment that helps any guest rest……………….. The furnishings are beautiful, coffee is good and the people are eager to get you settled. Thank you for the team and thank you for your attention to detail!!! It matters!!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded 1 week ago
Meander, your compliments truly warmed our hearts! At New Haven Hotel, we take great pride in curating an atmosphere of elegance and tranquility for our guests. Team members like Celso and Natasha embody this commitment and they'll be thrilled to hear your praise. We're also happy to know that you enjoyed our lovely decor, fresh coffee, and keen eye for detail. We eagerly anticipate your next visit. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joyce B wrote a review Dec 2023
2 contributions
Hotel's Favorite
This is an up-to-date hotel in a great location, walking distance to the New Haven Green and Yale. Comfortable. Clean. Quiet. Friendly. Great parking. My only suggestion is that they have some mugs available somewhere in the lobby — for tea. I tried to microwave some water to get it hot enough for good tea — and the paper cup started to singe.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Dec 9, 2023
Joyce, we're thrilled to learn you had a favorable stay at the New Haven Hotel and appreciated our prime location, overall cleanliness, and serene ambiance. It's great to hear you found our team members friendly and our parking service suitable. Your suggestion about having mugs available in the lobby is duly noted and we appreciate your constructive feedback. We look forward to welcoming you back on your next trip to New Haven.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allen D wrote a review Feb 9
Atlanta, Georgia9 contributions3 helpful votes
I had a nice stay downtown and near great restaurants, and an 8 minute walk to the train. The bed was comfortable, the room was spiffy with a fine TV. The fitness room had plenty of cardio machines for demand, although a fan and a cooler temp would have been nice. The front desk staff was very cheerful and warm. It was no frills, and that's fine with me after getting a good price through a booking webite.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded 2 weeks ago
Allen, thank you for choosing to stay at the New Haven Hotel. We appreciate your feedback regarding our fantastic location and our comfortable rooms. We're pleased to know that our fitness amenities met your needs and your comments will aid us in enhancing our temperature control there. It's great to hear that our cheerful and warm team members made your stay pleasant. We endeavor to provide quality accommodations at a great value so we're glad you recognized this. Looking forward to welcoming you back for another good stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tough-judge wrote a review Jan 2024
Simsbury, Connecticut26 contributions34 helpful votes
I stay at the New Haven Hotel every year, and it keeps getting better. The property itself, rooms and common area, are beautifully maintained, and the front desk service is excellent, attentive and prompt. The employees who work here, whether veterans or new faces to me, are uniformly excellent. Three in particular I want to recognize: Victoria Sciambra, Jeannette Watson and Sulvac Panjay. Great hotel
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded 3 weeks ago
Thank you for recognizing the continuous improvements we're making at New Haven Hotel and for your kind words about our beautifully preserved property. We're delighted that our front desk service suited your needs and that all of our team members met your expectations, in particular Victoria Sciambra, Jeannette Watson, and Sulvac Panjay. They will certainly be thrilled by your praise. Looking forward to welcoming you back next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maryxxxkennedy wrote a review Jan 2024
Syracuse, New York1 contribution
We enjoyed the stay - convenient location - walking distance from Union station and from the Yale auditions - which was the reason for the trip. Staff was welcoming; room was very clean and comfortable.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Jan 19, 2024
maryxxxkennedy, thank you for your kind words about your stay at the New Haven Hotel. We're thrilled to hear that you appreciated our prime location and the cleanliness of your room. It's wonderful that our team members made you feel welcomed. We hope your trip was successful and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael B wrote a review Dec 2023
New York City, New York6 contributions2 helpful votes
Nice place but the toilet was broken and could not be fixed in the middle of the night during our stay. Afterwards, I wrote to the manager regarding this issue and never heard back. Would give the facility a B+ and the Customer Service a C-. Toilet that was not fully functional that could not be fixed while a guest was occupying the room was a real disadvantage. Others included parking lot under repair and no food choices for breakfast other than a bunch of snacks. OK, but we won't be staying there again. Plenty of other options in the NH area.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Jan 5, 2024
michaelbR2645EF, thank you for sharing your experience. While it is disappointing to hear of the issues you encountered, your feedback is valuable to us. We regret any inconvenience you faced with the facilities during your stay, including unsatisfactory features in the bathroom and limited options for breakfast. We also acknowledge your concern about communication. Please rest assured our team members are committed to offering a seamless experience and will take your comments into consideration. Despite the circumstances, we hope you might consider giving us another opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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biosafety-guy wrote a review Dec 2023
Andover, Massachusetts240 contributions113 helpful votes
I would have rated this as 5 stars except for the lack of hot water. First night - sink hot water managed to get up to tepid. In the AM, the early riser had NO hot water in the shower, the late riser had hot water. The room is lovely, comfortable, lots of storage. Really loved the room
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Dec 27, 2023
We are glad to learn that you found the room at New Haven Hotel to be lovely and comfortable. We regret any inconvenience in connection with your hot water experience; rest assured, it's an unusual circumstance we're aiming to manage better. We appreciate your feedback and hope to welcome you back soon, promising a service that fully meets your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken O wrote a review Nov 2023
Sharon, Massachusetts26 contributions7 helpful votes
The beds were comfortable, the room was dark and quiet. The location was very convenient. But it would be nice to have a better system for breakfast. Most places have some kind of breakfast room. Here they have a few things you can buy in their store, but that's it. And the things in the store are very expensive. At a minimum, if there's no other option they should sell things at normal retail prices. In the bathroom, there was one switch which turned on all the lights and a very noisy fan. You wouldn't want to use it while your roommate was sleeping. It would be better to have a switch for the light by the sink and a different switch for the light over the shower and the fan.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Dec 2, 2023
KenO602, we appreciate your feedback on your stay at the New Haven Hotel. It's pleasing to hear that you found our beds comforting and the room quite conducive. We acknowledge your suggestions regarding the breakfast system and lighting options in the bathrooms. Please rest assured we'll address these issues to ensure a more pleasant experience for our guests. Your constructive insights are valuable to us. Thank you for choosing our hospitality, and we hope to serve you again on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Don S wrote a review Nov 2023
5 contributions
I had a wonderful stay from check in to check out. The room was spacious, clean and comfortable. I especially liked the complimentary beverage. The choices were impressive. I would highly recommend staying at this property.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Nov 24, 2023
Greetings, it is great to hear that you had an enjoyable stay at New Haven Hotel. We're pleased to know you found the room spacious and cozy, and our choice of complimentary beverages met your expectations. Your recommendation means a lot to us and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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E S wrote a review Nov 2023
Coral Gables, Florida19 contributions24 helpful votes
We arrived at The New Haven at 1:00 am due to our flight being canceled and the replacement being significantly delayed. The hotel receptionist, Monet, greeted us as if we were family. She made us feel as if we had arrived "home." I was delighted to see that she was at the desk when we departed at 5:00 am. Her welcoming and cheerful demeanor is very rare to see these days.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NewHavenHotelGM, General Manager at New Haven Hotel
Responded Nov 23, 2023
Greetings, it's wonderful to hear how warmly you were welcomed to New Haven Hotel, even at such late hours. Our receptionist, Monet, will undoubtedly be gratified by your compliments on her cheerful demeanor and the sense of "home" she could provide. It's comments like yours that truly brighten our day. We look forward to your return. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $183 (Based on Average Rates for a Standard Room)
LOCATION
United StatesConnecticutNew Haven
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NEW HAVEN HOTEL $131 ($̶1̶9̶9̶) - Updated 2024 Prices & Reviews - CT

Frequently Asked Questions about New Haven Hotel
Which popular attractions are close to New Haven Hotel?
Nearby attractions include Yale University Art Gallery (0.2 miles), Yale Center for British Art (0.2 miles), and Yale University (0.3 miles).
What are some of the property amenities at New Haven Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and a business center.
Which room amenities are available at New Haven Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New Haven Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at New Haven Hotel?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to New Haven Hotel?
Conveniently located restaurants include Union League Cafe, ZINC New Haven, and Olea.
Are there opportunities to exercise at New Haven Hotel?
Yes, guests have access to a fitness center during their stay.
Is New Haven Hotel located near the city center?
Yes, it is 0.1 miles away from the center of New Haven.
Are any cleaning services offered at New Haven Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at New Haven Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does New Haven Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.