See why so many travelers make New Haven Hotel their hotel of choice when visiting New Haven. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
New Haven Hotel offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, 24 hour check-in, and a convenience store, to make your visit even more pleasant. The property also features a fitness center and breakfast. Guests arriving by vehicle have access to parking.
Given the close proximity of popular landmarks, such as Trinity Episcopal Church on the Green (0.2 mi) and Center Church (0.2 mi), guests of New Haven Hotel can easily experience some of New Haven's most well known attractions.
When you’re feeling hungry, be sure to check out York St. Noodle House, New Haven's Taste of China, and Mecha Noodle Bar, which are some Asian restaurants that are popular with locals and out-of-towners alike.
Should time allow, Yale University, Yale University Art Gallery, and New Haven Railroad Station are some popular attractions that are within walking distance.
We’re sure you’ll enjoy your stay at New Haven Hotel as you experience all of the things New Haven has to offer.
The room is clean as usual. The staff members are wearing masks and gloves all the time. The complimentary breakfast was more like a restaurant take out which make us feel more safe. The restaurants around the hotel were mostly open and we enjoyed our dinner during the trip. Recommended!
Purchased a 'Secret Deal' and it turned out to be New Haven Hotel. Shortly after we got a call that the room we were eligible for was so bad that the Fire Marshall would not allow occupancy (I guess that's why its a deal). They guaranteed us a room at their 'sister' hotel up the street, Marriott Hotel at Yale, but upon arriving at Marriott, they were completely clueless. After waiting at the desk for over an hour while the two Hotels tried to figure out if we should get a room, we were given the most unappealing, UN-romantic, wheelchair only room that smelled like it doubled as the smoking lounge. The room was filthy and the bathroom hideous. We went back to the desk and asked for a standard room, and the manager pretended to not know that the room was only for handy-cap use claiming the system had no way of showing if a room was handy-cap accessible. The manager then started acting like she was looking for another room on the computer. After a few minutes of playing pretend, we guessed that she didn't have any rooms and she said that it didn't look like it. Management at both Hotels were completely negligent and dysfunctional. Additionally, the parking garage at the Marriott has spaces sized so small that a Toyota Prius would barely fit, but they have SUVs and full sized sedans parking there. Your guaranteed to have a dented door in the morning. They charge $25 to park. We called back New Haven Hotel to talk to a manager and we were guaranteed a manager would contact us in the morning. The manager never called.…
Don’t stay here on the weekend! As I settled in to bed (on the 3rd floor, mind you), I noted loud music I honestly thought must be blaring from someone’s car on the adjacent street. I thought it would go away. When it didn’t, I called the front desk and reported the noise. The man rushed me off the phone and said he’d send someone to investigate the noise. After twenty more minutes of incessant pounding of bass, I opened the blinds to see a bumping nightclub maybe a block away. I could make out words in the songs, it was so loud and close. I called the desk again, only to be told there were no “quiet rooms” available and “maybe” I could change rooms for the next day. I pleaded. The man said he would check and get back to me. He never did. The better part of an hour passed before I called again. This time, I got a woman. I had to ask her twice, but she was able to find me a “quiet room,” as they kept referring to them—i.e. away from the nightclub. I can’t stress the stress this whole situation put on me, and now even in a quiet room, I’m unlikely to sleep. The designation of “quiet” rooms means they know this is an issue, even though the front desk played ignorant the first time I called, hoping I’d secede. It also means they expect people to pay money to sleep in non-quiet rooms. For a business meant by and far to provide a place to rest, the staff seemed hellbent on not allowing me to get any sleep. Not only was this poor customer service, but obvious infrastructural issues. I’d stay far away from here until they work to resolve them.…
Stayed here while visiting Yale. Front desk left a lot to be desired. Checking in felt like an interrogation. Before my visit, I attempted to call the front desk multiple times on two different days but the calls were transferred to the engineering department. I mentioned this and the front desk employee rolled his eyes and smirked. Aside from that, rooms were spacious and clean. Hot water was about 5-10 degrees too cold which was unfortunate in winter.
Had a great experience at this property - the front desk staff was very welcoming and helpful. They also had a nice wine happy hour with local wines. Rooms were spacious, and clean. The location is central New Haven with nice shops and restaurants. Would recommend to anyone traveling to New Haven.