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New Haven Village Suites

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363 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Lexington, Kentucky
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at The New Haven Village Suites and it was is under construction but most is finished. The rooms are very comfortable. The staff were extremely friendly and accommodating. The common areas are very nice. We would definitely stay there again!

Helpful?
Thank Tracey F
JoelH1330, General Manager at New Haven Village Suites, responded to this review

We have done a lot of work to upgrade our hotel and continue to add amenities that we know our guests will enjoy. I am so glad you enjoyed your stay and appreciate the comments about our staff. Please do visit us again ! More 

Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Something about our entire stay here was just...off. When we first arrived the person behind the counter was not the friendliest. Then, when given our room number, she told us building two was behind the main building (which it kinda was) but she did not tell us where the room was on the building so it was kind of a... More 

Helpful?
Thank Taylor S

Travelers are raving about these New Haven hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The property offered convenient access to Interstate 95 and Interstate 91. The drive to Yale/New Haven Hospital took as little as 10 minutes. Access to local attractions was also a breeze. We were two couples staying for nearly two weeks in a spacious two bedroom suite. Yes, there were some renovations in progress, but none of them detracted from our... More 

Helpful?
4 Thank Eric A
JoelH1330, General Manager at New Haven Village Suites, responded to this review

Thanks so much for writing and expressing your feelings about your stay. It is gratifying to know that our guests see the improvements we are working so hard to do. Please visit us again and I hope all turns out well with your family member. More 

Paoli, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff at the New Haven suites are welcoming and helpful. The shared breakfast space and outdoor patio is lovely. The rooms, however, are in need of a facelift. Musty, musty odors in our room and smoky in our friend's suite. Was in town for a wedding and this was the most convenient spot but could not imagine this as... More 

Helpful?
Thank Eleni T
JoelH1330, General Manager at New Haven Village Suites, responded to this review

Thanks for writing. We appreciate you taking the time. We are in the process of renovating the entire facility. We are a smoke free facility, but we are going to have to be more diligent in taking the necessary steps if someone has smoked in a guest room. I apologize that we did not meet your expectations and would ask... More 

Montreal, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel for the first night of our family vacation. We needed a clean, modest hotel room that would accommodate a family of 5 (very hard to find as anyone with 3 kids knows!) as we travelled on to New York. The room was described as an Executive Penthouse suite. Yikes. Overall the suite was old, outdated, dingy... More 

Helpful?
2 Thank CAD6032
Michael S, Manager at New Haven Village Suites, responded to this review

Thank you for choosing to stay with us and for taking the time to write your review. I want to apologize to you for the short-comings experienced while staying here. It is certainly our desire to satisfy each guest’s stay and, to that end, it is clear that did not happen with your visit. Our hotel is currently undergoing a... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

In the midst of upgrading for Sept 22 grand opening. Could be a great place to stay if they fix the issues they have. Some rooms upgraded and nice but not well thought out. Vertical blinds on sliders do not cover totally and allow anyone walking by to look in. Carpets in non renovated rooms is disgusting and dirty. However,... More 

Helpful?
Thank MARY ANNE W
Michael S, Manager at New Haven Village Suites, responded to this review

Good day, Mary Anne: Thank you for staying with us and for taking the time to write your review. We all appreciate your comments and feedback. I want to especially thank you for noting specific team members here at New Haven Village Suites. I will be sure to pass along your review to each of them. We are indeed getting... More 

Providence, Rhode Island
1 review
3 of 5 stars Reviewed 4 weeks ago

We came to this hotel for a special occasion, checked in promptly if not early. We received the wrong room keys twice, and one set that did not open the gate. The Wi-Fi was sporadic so I could not use my laptop during the stay as planned and had to use my smartphone to look up places to eat ect.... More 

Helpful?
Thank Jsccr
Michael S, Manager at New Haven Village Suites, responded to this review

Good day: Thank you for staying with us at the New Haven Village Suites and for taking the time to write your review. I want to apologize to you for the short-comings experienced. We have a new management team and are working daily to improve both the produce and the service at the hotel. As I write, I am pleased... More 

Bloomfield Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Checked in to a nice looking suite with a full size bed, couch, tv and kitchenette. Several problems however: 1. Room smelled terrible; some kind of strong food smell. 2. Window facing on parking lot and sidewalk had Venetian blinds, but they didn't cover the whole window and there is a perfect view of the bed for anyone walking by.... More 

Helpful?
Thank revemw
Michael S, Manager at New Haven Village Suites, responded to this review

Good day: Thank you for staying with us at the New Haven Village Suites and for taking the time to write your review. All reviews are share with my team and I wanted to let you know we follow up and correct items whenever possible. As you saw, we are undergoing a complete renovation and some items are not yet... More 

London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 21, 2016 via mobile

Close to the centre and nice staff and that's all I can say on the positive side. My room was dirty and a kitchen but little ustinsile. There was also an open sandwich in front of my door half eaten by rats... Not the best of experience. Breakfast: usual stuff you'll find but with stale bagels. Good American Italian restaurant... More 

Helpful?
1 Thank Tomlw
dubai
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

We found the units convenient for having enough space for larger family of 5. Having 2 bathrooms is convenient as well as dining area in kitchen. We struggled a lot with wifi during our visit as they said high speed wifi was being repaired for past two weeks. The speed was painfully slow for normal wifi even when extra router... More 

Helpful?
Thank julie b
ConcordBow, Regional Manager at New Haven Village Suites, responded to this review

Good day, Julie: Thanks so much for staying with us and for taking the time to write your review. We appreciate the positive comments and apologize to you for the internet speed. As I type, the company is here today to complete the upgrade to the high speed. It took longer than we had hoped but believe we have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
New Haven Village Suites is a sparkling, family owned and operated, AAA Three Diamond rated, small independent New Haven hotel. The hotel's residential village-like setting offers recently renovated guest suites including a Clubhouse for gathering. The Studio Suites are 50% larger than a typical hotel room. New Haven Village Suites specializes in lodging for Yale University, Yale New Haven Hospital, business, government or family travel, employee relocations, temporary assignments or projects, emergency accommodations and a variety of medical lodging needs in the New Haven area. So what makes us New Haven Village Suites? By offering so many first rate complimentary services, and true New England hospitality, we are pleased that our guests have "shouted-out" praises resulting in the hotel being ranked as one of New Haven's best hotel values and "hidden gems". Our guests will never pay for Full Hot Buffet Daily Breakfast, offering enough to satisfy the hungriest travelers, light dinner from 5:30- 7:00 pm Monday through Wednesday, parking, local area shuttle service, business center, WIFI (Clubhouse), fitness center, local calls, or our friendly daily housekeeping service. Ask about our all inclusive living! ... more   less 

Additional Information about New Haven Village Suites

Address: 3 Long Wharf Dr, New Haven, CT 06511-5900 (Formerly New Haven Premiere Hotel and Suites)
Location: United States > Connecticut > New Haven
Price Range: $140 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Haven Village Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
New Haven Premiere Hotel New Haven
Premiere Hotel New Haven
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