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I have no reason to make this up but this is what happened to me and Marriott dose not care at all about my experience. When staying here on business I discovered one morning after shaving with my electric shaver and then cleaning it out...More
1 Thank ricklhartman
Response from emejias, Manager at Courtyard New Haven at YaleResponded 4 weeks ago
Hello Mr. Hartman,
Thank you for your time in communicating your recent stay. As we have discussed, we have found no evidence to suggest associate wrongdoing as described, yet your comments have been of great concern to us.
We do hope that may reconsider staying...More
I chose the Courtyard New Haven over the Omni because I am a Marriott member, and the price was slightly lower. I felt this was a good choice for the area. The room was spacious and comfortable. The bathroom was very small and tight. My...More
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded December 7, 2017
Thank you for taking the time out to review the Courtyard New Haven at Yale!
I am so glad you were able to enjoy your stay with us despite the internet connectivity issues you experienced-for which I sincerely apologize. We appreciate your feedback...More
Comfortable, clean,helpful staff -- just right. Not too styled, not fancy. Quiet if a bit of HVAC air noise is acceptable. Easy garage parking (extra$), daily newspaper. Very convenient for Yale campus, restaurants, shopping
Breakfast at Patricia's next door on Whalley Ave also just right...More
The hotel is a generic courtyard with the same furnishings in the room and bistro in the lobby. The hamburger and French fries for
Dinner were tasty. The Starbucks breakfast was also standard fare. What distinguishes the hotel is the noise level. I was on...More
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded November 27, 2017
Thank you for taking the time out to review our property.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I...More
We had a good stay at the Courtyard New Haven. The hotel was clean and convenient, and the staff was attentive and friendly. I downgraded it merely because I resent paying for parking-especially as I parked myself. Felt like gauging.