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Omni New Haven Hotel at Yale

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155 Temple St, New Haven, CT 06510-2622
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (200)
Room & Suite (143)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni New Haven Hotel at Yale
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 hotels in New Haven
Location
Cleanliness
Service
Value
The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels.
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Room & Suite (143)143
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Fax / photocopying
Salon
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish
1,799Reviews15Q+A100Room tips
Traveler rating
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Popular mentions
Rlk wrote a review Oct 19
1 contribution
Frustrated would’nt even start to explain it. The hotel is great but unfortunately the customer service is not. Upon arriving I was not made aware that there was preventative maintenance that had to be done the next morning. With that being said I had a note that was stuck under my door letting me know that the water would be off for five hours which means I wouldn’t be able to take a shower or use the restroom. After calling in they pretty much told me there’s nothing they could do for me although I pointed out it’s a pretty big loss of an amenity when you’re not able to use the bathroom for a big portion of your stay. There were other options that I could’ve went with that I regret not choosing.
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Date of stay: October 2020Trip type: Traveled on business
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Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded 2 days ago
Please allow me to apologize for the inconvenience that occurred when the water was shut off. Being that check out is at Noon, and arrivals are scheduled for 3pm and later 11 was the scheduled time for maintenance. Unfortunately we did not account for human error, and the water was shut off early.
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Angela B wrote a review Jun 2020
Ringgold, United States15 contributions5 helpful votes
Hotel's Favorite
My husband, 1 year old, and I stayed here for 1 night as part of a road trip we were on. The hotel had a beautiful view of Yale, was conveniently located, and was clean and nice. We would definitely stay here again in the future.
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Date of stay: August 2019
Rooms
Location
Service
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Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded 4 weeks ago
Thank you for your kind response ! We look forward to seeing you again.
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itbetterbeclean wrote a review Oct 16
NYC756 contributions149 helpful votes
+1
One night Friday night stay, I was told hotel was renovated and re-opened on the Wednesday before I arrived. Received upgrade to premier high floor corner room which was spotless and everything had plastic covers (see pics). They had not started offering any services so no select guest coffee the next morning but im sure it will be back soon. Self parking in garage with easy access into hotel. Drive to Modern Apizza the clam pie is fantastic. I wouldn’t hesitate to recommend this hotel to anyone.
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Date of stay: September 2020
Location
Cleanliness
Service
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Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded 1 week ago
Thank you for your kind response !
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Helen G wrote a review Mar 2020
New York City, New York24 contributions19 helpful votes
This hotel is beautiful, the rooms are spotlessly clean and well equipped for a comfortable stay. The staff are warm and friendly. Walking distance to Yale. There is a gym which was quiet each time I went and the breakfast was excellent. Thank you for a pleasant stay
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
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Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded 4 weeks ago
We have now reopened and have been renovated. We look forward to seeing you again !
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zoegirl_DMVarea wrote a review Mar 2020
DMV area5 contributions5 helpful votes
We checked into the hotel and there were nail clippings by the side of the bed. A small pile of nail clippings. The front desk staff didn't seem surprised or shocked by my discovery. They also didn't seem disgusted when I showed them a picture of the pile of nail clippings. They offered a reduction on the bill. We won't be staying there again.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Michael H, Manager at Omni New Haven Hotel at Yale
Responded Mar 10, 2020
Good Afternoon Zoegirl_DMVarea, Thank You for staying with us at the Omni and providing a feedback regarding your stay. I wanted to first apologize for the experience you had while you were with us. I will do a follow up with my team to ensure all areas are corrected right away.
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PRICE RANGE
$174 - $344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni new haven hotel, new haven omni
LOCATION
United StatesConnecticutNew Haven
NUMBER OF ROOMS
306
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Frequently Asked Questions about Omni New Haven Hotel at Yale
Which popular attractions are close to Omni New Haven Hotel at Yale?
Nearby attractions include Yale University Art Gallery (0.2 miles), Yale Center for British Art (0.2 miles), and Yale University (0.2 miles).
What are some of the property amenities at Omni New Haven Hotel at Yale?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Omni New Haven Hotel at Yale?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni New Haven Hotel at Yale?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Omni New Haven Hotel at Yale?
Conveniently located restaurants include Arethusa Farm Dairy, Olea, and Zinc.
Are there opportunities to exercise at Omni New Haven Hotel at Yale?
Yes, guests have access to a fitness center during their stay.
Is Omni New Haven Hotel at Yale located near the city center?
Yes, it is 0.08 miles away from the center of New Haven.
Are any cleaning services offered at Omni New Haven Hotel at Yale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni New Haven Hotel at Yale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni New Haven Hotel at Yale offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni New Haven Hotel at Yale?
The staff speaks multiple languages, including English, Spanish, and French.