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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 03/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni New Haven Hotel at Yale
Updated 03/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 16 in New Haven
Location
4.6
Cleanliness
4.4
Service
4.4
Value
3.8
Steps away from historic Yale University and New Haven Town Green in downtown New Haven, CT, Omni New Haven Hotel at Yale is a refined retreat with a panoramic 19th-floor restaurant. There's also a stylish lounge bar and chic coffee shop, plus a luxurious spa and ballroom. Elegant renovated guest rooms and suites feature marble bathrooms and flat-screen TVs. Upgrade for panoramic New Haven city and campus views. Walk to boutiques, museums, restaurants, Union Station and the Shubert Theater. Our New Haven, Connecticut hotel provides the ideal location for travelers of all interests. Choose Omni New Haven Hotel at Yale for your special occasions. From weddings to meetings, our hotel is designed to meet your needs for gatherings of all sizes, with large spaces for your event, reception or conference in New Haven. Whether you are looking for a romantic getaway or family fun, we have a hotel package that will let you experience the charm of New Haven, CT.
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Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Valet parking
Paid public parking on-site
Free wifi in the business center
Paid wifi
Coffee shop
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
155 Temple St, New Haven, CT 06510
Getting there
New Haven Station12 min
Rental CarsSee all New Haven rental cars
1818Reviews16Q+A100Room tips
Reviews
Traveler rating
- 772
- 551
- 292
- 131
- 72
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Popular mentions
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Most Recent
Nikhil_Advani wrote a review May 7
Washington DC, District of Columbia501 contributions162 helpful votes
My room had an amazing view of the city. Room was huge! Comes with a Nespresso machine. Staff were very friendly. Convenient location near Yale University. There is a rooftop which is supposed to be very nice, but I never accessed it. Lots of good eating options within walking distance.
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Date of stay: April 2022Trip type: Traveled
Helpful
Hotel's Favorite
Everything about the Omni in New Haven is First Class. From the desk to the young man who ran our gift package up to our floor. The room was clean and the bed was very comfortable . Self parking for a small fee which was very helpful. The Omni is only a few feet from Yale and we didn't even need our car. Breakfast the next morning was wonderful , the sausage egg and cheese English muffin sandwich was hand made not pre made thawed sandwich. The entire hotel is clean and spotless. I would recommend the Omni to everyone.
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Date of stay: October 2021
Rooms
Location
Service
Helpful
I am an Omni brand fan. Typically, I am wowed with Omni and enjoy the extra perks of my platinum status . This property was underwhelming to say the least. The property is dated and bordering on shabby - peeling paint and rickety elevator. The services and amenities are non existent. I understand that many hotels have had to scale back due to covid. The prices do not reflect this - my room was 240 per night. I understand no room service however you cannot get any food, not even a snack - bag of chips - or beverage after 11 a.m. Valet parking is only available on the weekends. I do not understand the relationship between COVID and valet parking. I was not offered but had to specifically request assistance with my bags. While they say that the property is pet friendly and charge the customery 125 pet fee, there are no bags or designated area to dispose of waste. This was a stop over for me as a treat after two back to back college drop offs - long road trips. Certainly, not a treat.…
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Date of stay: February 2022
Rooms
Cleanliness
Service
Helpful
JaneSays wrote a review Nov 2021
Washington DC, District of Columbia263 contributions83 helpful votes
In New Haven on business, we usually stay at a hotel adjacent to campus. We pulled up and no one greeted us in the valet, which was odd but given hiring issues right now, we shrugged it off. We got to the room and the heat would not come on. Sixty-four is a bit chilly for us, and when we called the desk for help, they sent up a space heater. One can only assume this is a common problem if they have separate space heaters. The tv console door fell off, the bracket on the bathroom door was so sharp that it ripped my satin shirt, and the guy at the front desk was rude and did not listen to my question. He also said they only have valet on Friday and Saturday, The hotel is old, really outdated (1990s carpet?), and the rooms are cramped. Save yourselves the pain and go to a better hotel. The Omni brand is having issues, but this location is awful.…
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Date of stay: November 2021Trip type: Traveled
Helpful
Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded Nov 27, 2021
I would like to apologize for your experience here at the Omni New Haven. We value all our reviews, good and bad. In an effort to improve our performance, we have forwarded all your concerns to the proper departments. Thank you again for staying with us.
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I rented two rooms for our family, booked direct, paid full price as a Select member. Negatives: We were given the two rooms right off the elevator on the 14th floor overlooking a parking garage. This building is old. Thin walls, thin glass, lots of noise from the elevator and all the doors slamming closed. The sounds of the city are truly overwhelming, even from the 14th, especially from 1:30am to 3am when the kids pour out of the clubs. Beds were actually kinda firm and top sheet was kinda scratchy feeling. Online account review/checkout on tv was unavailable. Only slightly annoying but I don't know why hotels can't get their together and have those systems work correctly. Positives: It's a beautiful, old, classy hotel in a great location. Parking was reasonable and easy. Check-in/Check-out was quick. The bar/restaurant on the 19th floor was elegant with a beautiful view. We had a fun night and it was a nice location but it's not a restful night's sleep on a weekend. I couldn't do more than a night here. I would swing by just to have a drink up on 19 though. That was cool.…
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: View of Yale University and as far away from the elevator as possible!
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Helpful
The Omni is a busy hotel in downtown New Haven near Yale, restaurants, theaters and shopping. There is adjoining parking garage for a fee. The hotel was clean and followed strict Covid protocol. Housekeeping was provided. The staff was friendly and provided great service. There were limited restaurant hours due to Covid. The rooms were suitable and clean. There was a mini fridge in the room. While we felt safe enough, the neighborhood was not the best. The hotel is great for a trip to Yale or the surrounding area but is not a destination. We had morning coffee included with our room.
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Date of stay: October 2021Trip type: Traveled
Helpful
We had a 16th floor room facing Temple Street and on Friday and Saturday nights the music coming from the club directly across the street was loud enough that you could not only hear it but also feel the vibrations until it stopped at around 2:30 am! Ugh! If you’re okay with a lack of sleep (or hanging out at the club across the street) the location is very convenient to Yale campus, there’s a bunch of good places to eat within a few blocks and the reception staff was very nice.
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Date of stay: October 2021Trip type: Traveled
Helpful
Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded Oct 13, 2021
Thank you for taking the time to review our property. I would like to apologize for your less than ideal experience here with us. Our staff works hard for our guests, so they will appreciate your kind comments. Should you return to the area, we will gladly prepare a room for you away from Temple Street to avoid the night life. Thank you again for choosing Omni Hotels.
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We were in New Haven celebrating a wedding anniversary. Our kids surprised us with a suite at the Omni, and it was absolutely fantastic. The hotel was busy, but the staff took good care of us including chocolate covered strawberries and champagne. Staff were very attentive (a shout out to Aubrey in Guest Services), the hotel was very clean, the beds comfortable, and the atmosphere was Yale-y, which is a good thing. There are excellent restaurants across the street (the Ethiopian one is yummy) and the green is half a block north. There is no food on-site except for a small coffee place that's open for a short while some mornings. I would absolutely stay here again.
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Date of stay: September 2021
Value
Location
Service
Room Tip: Get a corner room with a king bed.
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Helpful
If management only reads two words of this review, I would like them to be Leanne Caputo. We arrived in New Haven after a day of flying only to find the original hotel we booked to not be in a convenient area for the purposes of our visit. We contacted the Omni hotel and Leanne Caputo (I believe she is the reservations manager) went above and beyond to secure the perfect wheelchair accessible room for us. We were so comfortable during our 4 night stay here. She not only took care of everything we were looking for but also took care of things we hadn’t even thought of yet— parking, WiFi, nearby restaurants,etc— such a pleasure to feel so taken care of after a long day of travel. And overall, the Omni is in a great location (Chapel & Temple streets, across from New Haven Green), with well appointed rooms and a classy (but not stuffy) lobby. We never saw Leanne again during our stay, but we hope she reads this and knows how much she was appreciated.…
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Date of stay: August 2021Trip type: Traveled
Room Tip: Underground parking is super convenient, great location— convenient to shops & restaurants and...
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Helpful
My family stayed at the Omni Yale Newhaven for a recent wedding event. Four of the rooms occupied by the wedding party had non- working HVAC systems ( in August). Two of the families actually had to move to different rooms, one of which was supplied with a portable AC unit.. This is unacceptable on all levels especially during a wedding event where basic comfort is expected. Guests occupying rooms facing the street should expect loud noise all night until 1:30 am until which time the police shut down the night-club crowd using sirens and loud PA announcement. Ridiculous. The hotel was very clean and well kept. The staff very friendly and helpful.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Avoid rooms facing the street. Check airconditioning before accepting room.
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Helpful
Response from Michael Haynes, Guest Services / Front Office at Omni New Haven Hotel at Yale
Responded Aug 27, 2021
Thank you for taking the time to respond. I would like to offer my apologies for you r experience during your stay. Our engineering team worked diligently to fix the issue with the HVAC. Should you return to the area feel free to give us a call to arrange a special stay.
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PRICE RANGE
$223 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni new haven hotel, new haven omni
LOCATION
United StatesConnecticutNew Haven
NUMBER OF ROOMS
306
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Claim Your Listing Frequently Asked Questions about Omni New Haven Hotel at Yale
Which popular attractions are close to Omni New Haven Hotel at Yale?
Nearby attractions include Yale University Art Gallery (0.2 miles), Yale Center for British Art (0.2 miles), and Yale University (0.2 miles).
What are some of the property amenities at Omni New Haven Hotel at Yale?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni New Haven Hotel at Yale?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni New Haven Hotel at Yale?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni New Haven Hotel at Yale?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Omni New Haven Hotel at Yale?
Conveniently located restaurants include Olea, Arethusa Farm Dairy, and Zinc.
Are there opportunities to exercise at Omni New Haven Hotel at Yale?
Yes, guests have access to a fitness center during their stay.
Is Omni New Haven Hotel at Yale located near the city center?
Yes, it is 0.08 miles away from the center of New Haven.
Are pets allowed at Omni New Haven Hotel at Yale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni New Haven Hotel at Yale offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni New Haven Hotel at Yale?
The staff speaks multiple languages, including English, Spanish, and French.