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Comfort Inn Naugatuck

Traveler (22)
Room & Suite (25)
Dining (3)

About

Location
Cleanliness
Service
Value
Welcome to the Comfort Inn, a Naugatuck hotel near Western Connecticut State University. The Comfort Inn® hotel is conveniently located less than four miles from Western Connecticut State University. This Naugatuck, CT hotel is also close to Yale University, Black Rock State Park, the Naugatuck Historical Society Museum and Quassy Amusement Park. The Tweed New Haven Regional Airport is about 20 minutes away. The city of Naugatuck is located along the Naugatuck River, just south of Waterbury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
78Reviews
51Photos
2Q+A
13Room tips
Traveler rating
  • 22
  • 25
  • 16
  • 6
  • 9
Time of year
Traveler type
Language
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  • English
Popular mentions
Front Desk clerk Wilmarie was rude and unattentive and on her phone very unprofessional and was not helpful . I would not stay here again. Bring back better front desk help when I used to stay here all the time I had no issues now it always seems to be an issue when I stay .
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Had the darnest time trying to find hotel last night. Sign is barely lit. Took two passes to find it in the dark. Clerk acknowledged it is a problem. Hmmm, buy light bulbs. Typical hotel in this chain. Rug torn up. Sofa bed a disaster (we didnt) need. Otherwise clean. Staff was
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Clean room, but needs some updating. TV old, not very clear picture, small. No microwave, old style coffee pot. Warn, and uncomfortable couch. Breakfast was so-so. However...the staff was incredibly welcoming. Everyone that I saw, front desk, housekeeping, and morning breakfast
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Room was very clean and nice 2 queen beds and couch and frig, There were actually 2 TV 's - it was more like room and a half. Shower was excellent and breakfast was included and was very good selection.
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Don’t let the clean and shiny lobby area deceive you. The hall and stairwell carpets on both upper floors are badly stained and look absolutely filthy. The carpet in our room was missing a strip about two and a half feet long by three inches wide. All the drawers in the dresser
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Response from Umair A, General Manager at Comfort Inn Naugatuck
Responded Sep 3, 2018
I want to extend my sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. I am really disappointing to know that we have failed to meet your expectations. I will make sure all the issues have been resolved and taken care of. Being our valued customer hopefully you'll give us another chance to prove ourselves. Thank you
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Photo provided by managementComfort Inn Naugatuck
Suite with queen beds
Bathroom.
Sitting area in the room.
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Hello! As far as I know......18 years old. As long as you have a drivers license and credit card.....you are good!
0 votes
Hablan español??
Tenemos personal bilingüe, hablamos español. Lamento la impresión que tuvo para el personal que habla español. Nuestro personal es bilingüe y habla alrededor de 5 idiomas. Gracias
0 votes
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"3rd floor - back of hotel"
"3rd floor is were less parties are"
"stay high so you dont hear people walking above"
"top floor so that no one is "walking on your head""
"Rooms are just ok"
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PRICE RANGE
$92 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn naugatuck hotel naugatuck
LOCATION
United StatesConnecticutNaugatuck
NUMBER OF ROOMS
50
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