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Spicer Mansion

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15 Elm St, Mystic, CT 06355-2400
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Traveler (112)
Room & Suite (28)
Dining (22)

About

#10 of 13 hotels in Mystic
Location
Cleanliness
Service
Value
Rooms start at $350 per night and we also have several beautiful suites! Commanding views of the town and river, Spicer Mansion has been a fixture in historic Mystic, Connecticut since 1853. Originally owned by renowned sea captain and benefactor Elihu Spicer, the Mansion pays homage to the Gilded Age of refined hospitality, offering world-class cuisine, white-glove service and luxurious amenities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Concierge
Non-smoking hotel
Laundry service
Restaurant
Breakfast available
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Room features
Air conditioning
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL STYLE
Historic Hotel
Quaint
111Reviews4Q+A20Room tips
Traveler rating
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Billie S wrote a review Oct 2020
1 contribution
Our stay was OK, though nothing exceptional. The inn's handling of an issue that arose after our checkout, however, was substandard by any measure, least of all by the high-end, service-oriented image that the inn tries to strike. We left behind a bag of important medications after checking out, our fault unquestionably. The inn agreed to mail the medications to us, charging the postage to our credit card. OK, so far. After week 1 passed without the medications arriving, we called the inn to inquire. They were put in the mail "earlier in the week," we were told. After week 2 passed without the medications arriving, we called again. Check your post office, the desk clerk told us. We asked then, of course, for the tracking number so we could indeed check with the post office. We would get a call by end of day, the clerk promised. We received no call. At this point, we checked our credit card, and no postage cost had been applied. Had the package really been mailed? So after not getting a call back from the inn, we called again and spoke to the same desk clerk. Oh, she said, they forgot to call back. Oh, she said, there's no tracking number. The inn's timetable then shifted. The clerk said this time that the package had been mailed "a couple days ago" -- a much different timeframe than what was provided to us 10 days earlier. I pointed out this discrepancy, the absence of a postal charge to our credit card account and the failure to provide a tracking number. I asked to speak to the person in charge. I was promised a call back from "Brian." Brian Gates is the owner of Spicer Mansion. Several days later and we have received no phone call. The inn's attitude toward its guests is nothing short of contemptuous. It's especially appalling given its efforts to portray itself as a high-end, service-oriented establishment. It's not. Brian, if you are reading this, we would like to hear from you directly. To everyone else, based on our experience, stay far away.
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Date of stay: October 2020
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Susan Z wrote a review Oct 2020
4 contributions2 helpful votes
We came to the Spicer Mansion with high expectations. There was a $60+ resort fee for a variety of things we didn’t see. Snacks in the afternoon and drinks at night. In this day of Covid these things were not going to be taken advantage of anyway. We got massages but the hotel got the time wrong and had us down for a couples massage. We didn’t order that. The massage therapists rectified that. But the time stayed. The room was lovely and the bed very comfortable. The bathroom was beautiful but there was only a big bottle of Dove shampoo rather than the smaller one time use preferred during the pandemic. The people working couldn’t be nicer or more attentive. But for the cost (especially the resort fee) I wouldn’t go back.
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Date of stay: October 2020Trip type: Traveled as a couple
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Jordy4321 wrote a review Aug 2020
Evanston, Illinois10 contributions5 helpful votes
I booked a three-night romantic getawway for my wife and I to celebrate our anniversary at the Spicer Mansion on July 7. We knew our dates might change, so ability to cancel was importnat. Indeed, I did need cancel shortly therafter and weeks before the cancelation period expired. The owner, Brian, called me on the phone the next day, and I told him we could no longer do that weekend - thus the cancelation. He then talked up the property for 10 minutes, and I told him we still planned on staying there (which was true...at that time). The whole thing was a little strange, but I wasn't concerned. I had booked through Expedia, have canceled many hotels, and Brian said the refund would post in 5 business days. I realized the next day that the Spicer Mansion credit card charge was $204 more than what was in the confirmation email. Again, I wasn't concerned and just expected them to refund the amount. After 7 days, nothing so I emailed. Brian responded saying there had been a delay and to expect it soon. Another week, I call, and they take a message. I email - no response. Another email - no response. It's now been over a month since cancelation, and I contacted Expedia. It took them a week of calling Brian until they were able to confirm a refund, and the amount he gave them was the original amount - $204 short of what he charged me! Regardless, I still have not seen the reufund, and I'm making one more last-ditch phone call to the Spicer Mansion tomorrow before involving an attorney. Buyer beware. I cannot tell if the Spicer Mansion and its ownership is unethical, inept, or both.
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Date of stay: August 2020
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cheryl wrote a review Aug 2020
2 contributions2 helpful votes
In this new world of Covid-19, the opulent Spicer Mansion is ahead of the game. With only eight rooms, it easily allows for social distancing. The staff was warm and helpful, the rooms comfortable, the food delicious. It is located in a quiet residential area of Mystic, yet a short walk to West Main Street.
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Date of stay: August 2020
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BMurphy824 wrote a review Jun 2020
1 contribution1 helpful vote
We recently had my bridal shower here and could not recommend this place enough! Brian and the entire staff are so great to work with and the inn is absolutely beautiful!! They have done a superb job restoring the inn. Definitely stay here!
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Date of stay: June 2020
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PRICE RANGE
$237 - $460 (Based on Average Rates for a Standard Room)
LOCATION
United StatesConnecticutMystic CountryMystic
NUMBER OF ROOMS
8
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Frequently Asked Questions about Spicer Mansion
Which popular attractions are close to Spicer Mansion?
Nearby attractions include Mystic River Bascule Bridge (0.2 miles), Mystic Museum of Art (0.2 miles), and Tidal River Clothing Co. (0.3 miles).
What are some of the property amenities at Spicer Mansion?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Spicer Mansion?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Spicer Mansion?
Yes, free parking is available to guests.
What are some restaurants close to Spicer Mansion?
Conveniently located restaurants include Via Emilia, The Mariner, and Sift Bake Shop.
Is Spicer Mansion located near the city center?
Yes, it is 0.9 miles away from the center of Mystic.
Are pets allowed at Spicer Mansion?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Spicer Mansion?
Many travelers enjoy visiting Olde Mistick Village (1.7 miles), Stonington Lighthouse Museum (4.1 miles), and Liberty Pole Square (0.1 miles).