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Hilton Mystic

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#4 of 14 Hotels in Mystic
Certificate of Excellence
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Hilton Mystic
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617 Reviews from our TripAdvisor Community

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Showing 608: English reviews
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Excellent stay. From the moment we arrived we were able to check in early, which was a bonus since we have a toddler. The room was very clean which was great. Walking distance from the aquarium, Starbucks and some restaurants. Would definitely stay here again.

Helpful?
Thank alexita24
Brooklyn, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay, Hotel has been recently renovated, Center of everything so you can cross the street and some attractions are right there, close to nearby shopping and restaurants great breakfast ,accommodated room to our needs.Online Pictures don't .do justice . Can't find one thing wrong...oh yes hate to leave!

Helpful?
Thank tobeysalem
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My boyfriend and I wanted to stay close to everything for the weekend and the Hilton was the best choice! We were able to walk to the aquarium right across the street and to the left of the aquarium was the old mystic shops! The seaport was less than a 5 minute drive away! Everything was so close! We had... More 

Helpful?
Thank Megan G
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so glad you had a great getaway. Our location and service can't be beat. I hope you will be back soon. Thank you for choosing us! More 

Washington, District of Columbia, United States
Level Contributor
198 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our two night stay here very much. The common areas are very comfortable and well maintained. The hotel is nicely upscale with very well appointed rooms and mattresses, always a plus. The hotel is convenient to restaurants and other attractions. This is a very busy property so check in can be a bit delayed so beware.

Helpful?
Thank Hollin D
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! More 

Minnesota
Level Contributor
150 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at the hotel was outstanding. They worked with us to accommodate our request for adjoining rooms, they offered breakfast vouchers for part of our group for my son's birthday, and they were very helpful in researching options in town. The hotel seems recently renovated. The pool was nice and my kids enjoyed it. I thought the bar was... More 

Helpful?
1 Thank Alicia G
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for taking the time to give us this feedback, it is greatly appreciated. Thank you for staying with us. More 

Allentown, Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I arrived on a Friday night and checked out on Sunday. It was very easy to find. Just off of I-95. Parking is not the best. There is plenty of it but unless you get very lucky, none of it is close to the main entrance. Check in was a breeze. Our room was on the 1st... More 

Helpful?
Thank Eric M
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I am so pleased you and your wife enjoyed your weekend at our hotel. I hope you will be back to see us again soon. More 

Milwaukee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and well maintained. Restaurant was clean and food was ok. The issue was the service at the restaurant. HOWARD the restaurant manager was lazy and failed to manage the staff. We felt like we were doing something wrong by asking for beverages and menus and every aspect of our food service was disappointing and the server seemed... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank BobCfromMKE
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback. My sincere apologies! This is inexcusable and I will be sure to review with the restaurant team. I hope you will come back and see us when in the area. Thank you again for sharing this, and for staying with us. More 

Morristown
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed just one night on our trip through New England. We thought the free breakfast was a nice perk! The room was clean and nicely decorated. There was a cute outdoor sitting area near the restaurant. Close drive to the Seaport and downtown, right across from Olde Mystik Village.

Helpful?
Thank U364EKamandap
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I hope you will be back to visit us soon. More 

Hagerstown, Maryland
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Breakfast was awesome! That being said, our bed wasn't very comfortable and I slept horribly. Our room was a million miles away from the stairs and the elevator. The room was clean and the shower was amazing.

Helpful?
Thank styxfanerin
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I apologize about the nights sleep, I know that is the one thing you count on when away, and I am very sorry. I am glad you were able to enjoy our restaurant. I do hope we see you again. More 

Washington DC, District of Columbia
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I understand this was one of the better choices in Mystic, but it was less than a typical Hilton. The main issue was week WiFi from our room, which was in the back of the hotel by the laundry and staff staging area. We were not too happy with this room location as I am a gold member, but that... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jzippin
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback. We greatly value our honors members, and I am so sorry your stay did not exceed expectations. I will review this with my team so we improve. Again, I apologize and thank you for sharing this with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Blvd, Mystic, CT 06355-1900
Location: United States > Connecticut > Mystic
Price Range: $150 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, TripOnline SA, Hotwire, getaroom.com, Travelocity, Hotels.com, Orbitz and Odigeo so you can book your Hilton Mystic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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