The Whaler's Inn was a last minute booking for us. We enjoyed our one night stay as the hotel was conveniently located just over the drawbridge ... so adjacent to all of the prime restaurants and shopping in downtown Mystic. Our room (a queen in the Main Inn) was a walk-up (second floor), spacious, spotless and comfortable. Bonuses included free parking behind the hotel, chocolate chip cookies and coffee in the lobby and the on-site restaurant for a handy breakfast. All-in-all a great choice in the area and we would stay here again.
Everything about The Whaler's Inn is excellent - from the modern nautical decor to the lovely gas fireplaces and whirlpool tubs in the Hoxie House - the rooms are spotless and beautifully decorated, with a great view of the Mystic drawbridge and village. The lobby is warm and inviting, and although it was a bit too cold to enjoy the Adirondack chairs on the porch this visit, we spent lots of time people-watching in those chairs over the summer! The staff is unfailingly polite, friendly and helpful, and we can't say enough wonderful things about the on-site restaurant, The Shipwright's Daughter! We had a nightcap there our first evening (the brut rosé is out of this world, and VERY hard to find... I've already tried!) and the desserts are like nothing we have ever experienced. We also had breakfast there the next morning (don't miss the chai spiced oatmeal!), and our anniversary celebration dinner that night. While all the servers are excellent and consummate professionals, we just adore Jacob, who we have met before on our previous trips. His knowledge, kindness and generosity is second-to-none. Thank you all for an amazing getaway - we'll be back again soon!…
My husband and I stayed at the Whaler's Inn to celebrate our 25th wedding anniversary. It was our first time visiting Mystic, we are from Tampa, FL. I thought the location of the hotel really couldn't be beat, it was as close as you could get to all the shops and several very good places to eat. We had great meals at Engine Room, S & P Oyster Restaurant and Bar and at Red 36. We also used our credit through the hotel and had breakfast twice at the Shipwright's daughter restaurant and enjoyed the meal and had good service both times. Our room was in the Hoxie House and it looked as pictured on the website. I loved the air jet stream hot tub. It was very relaxing, worth the extra money for that room. I also enjoyed the fireplace. We had some cooler days in the morning and it was nice to be able to open the windows and get some fresh air. They had a lot of windows in the room. I think 4 of them. They were also great for just people watching down on the street. Bed was comfortable and everything was clean. Stairs up to the room weren't too bad, but if you have trouble with stairs, it may not work for you. Overall, I thought it was quiet being so near to the town. You did hear the bridge going up and down occasionally, but that didn't bother us. All the staff we came into contact with was friendly. I appreciated the water, coffee and cookies available in the lobby and it was a comfortable place to just sit down for a little bit before setting off into town. We had a great stay and I think this hotel is doing everything right! 5 well deserved stars!…
Staying once again at the Whaler's Inn - in the 1865 House - was a great experience, Though we prefer the more colonial feel of the "old" decor, The Inn did include some nods to the old in their more modern update of the rooms. The staff was friendly, the services (especially those DELICIOUS cookies) were much appreciated and the whole Inn was clean and orderly.
We stayed in a Hoxie House corner room with an entrance right off the lobby. The room was large, comfortable, airy and clean, with a fireplace (that we didn't use). The inn's lobby was similarly large and airy. The staff was professional and readily available. The Shipwrights Daughter restaurant (very, very good) was a few steps away. We spent two nights on our way to Cape Cod, and found it very easy to walk around Mystic from this location. If we ever stayed in Mystic again we wouldn't hesitate to stay at the Whaler's Inn again.
My son and I stayed here for 3 nights in the Stonington House. It is tucked away from Main Street so we had no issues with traffic noise. Noise from neighboring rooms is also minimal. We wanted to stay in town rather than those chain hotels up by the Aquarium. The room has tasteful decor, with a good-sized bathroom. There is a mini-fridge as well. Guests get dining credit at their restaurant on premise. We ate breakfasts there every morning and it was simply lovely. The food was fresh and delicious, waitstaff was very friendly. We absoluely love the location of the Inn. Mystic Seaport is a lovely 15-min stroll, and plenty of restaurants within walking distance. Summer evenings is lovely in Mystic and it's nice to be able to walk around town and not worry about traffic and parking. In terms of parking at the Inn, the immediate lot is on the small side, but they have a second lot in the street behind. We only found out about this after we couldn't find a spot in the main lot. Would be nice if we were informed at the beginning of our stay.…
My wife and I had to leave our honeymoon early due to a family emergency, but despite their policies, the Whaler's Inn gave us our money back for the second night and was so kind and understanding about our situation. But aside from that, the Whaler's Inn has the perfect location for anyone visiting Mystic, down the block from the historic downtown, with beautiful, clean rooms (big deal for me!) as well as great service and friendly staff! 10/10 would stay here if you are thinking of going to Mystic.
We had a great second floor room in the main inn which was exceptionally clean and very comfortable. The decor of the hotel is very traditional but very welcoming. The bed was very comfortable and overall the room was quiet. From the parking lot attendant to the front desk, everyone was very pleasant and accommodating. Was a pleasure to stay there and we will be back
Had a lovely 4-day stay in Mystic to celebrate our 44th anniversary. The staff at the Inn were very gracious and accommodating. Our room was clean and airy, with comfy linens and a large walkin shower. We stayed in the 1865 House. Everything was within walking distance. Extra plus were the yummy homemade chocolate chip cookies in the lobby!
My family, including my husband, and two toddlers and I stayed at the whalers inn for two nights while visiting the aquarium and other Mystic attractions. We had a couple issues with our room but the staff was very apologetic and receptive in resolving. We also communicated our issues with the manager after our departure, who was extremely receptive to our feedback. The location is right in the heart of Mystic and the restaurant on premises is great. Overall, I do not believe our issues are a typical occurrence at the whalers inn, and with the staff being so receptive to our feedback, we would return in the future.