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Holiday Inn Express and Suites Milford

Traveler (79)
Room & Suite (36)
Dining (10)

About

#7 of 13 hotels in Milford
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free parking
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
158Reviews
2Q+A
19Room tips
Traveler rating
  • 60
  • 54
  • 22
  • 13
  • 9
Time of year
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Popular mentions
I hadn't stayed in this hotel in about two years, since my last visit had been terrible (dirty sheets, rude front desk, hot room/non-working AC in heatwave) and I tried to resolve it with the hotel, without success. I left a review (see under my profile) here and expressed my
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Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites Milford
Responded 2 weeks ago
Hello P21M, Thanks for choosing to stay with us and for leaving a thorough account of your experience. I'm sorry to learn about the issues with the reservation and that the service level fell short of expectations. Feedback gives us the opportunity to improve and I've shared yours with the team for reference. Please note that I also sent a message to get more information. Kind regards, Jillian I Case Manager IHGService
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This hotel had some good points and some places for improvement. First, the good: check in was quick, staff was pleasant. The room was clean and bed was reasonable. Breakfast was also good with several offerings. Room for improvement: There is one main elevator, which takes
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Response from Matthew K, Guest Relations Manager at Holiday Inn Express and Suites Milford
Responded Mar 5, 2019
Dear 4NHTraveler, Thank you for your review. I am pleased to hear overall you had a good stay, your concerns have been passed on to management. We hope you do give us another chance as we will definitely improve our services. Sincerely, Matthew K. Guest Service Relations, Holiday Inn Express & Suites, Milford, CT
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The hotel itself was decent, but two things stood out for me about my stay here--the internet was incredibly slow and kept freezing, and there was nobody at the front desk when I went to check out at 4:30 in the morning. I then called the hotel three times from the road over
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Response from Matthew K, Guest Relations Manager at Holiday Inn Express and Suites Milford
Responded Feb 19, 2019
Dear VanelayNJ, Thank you for taking the time to share your comments. We would like to apologize for the difficulties you had experienced during your stay particularly with the internet connection and if you found the level of service you received from our hotel staff to be below par. Rest assured that we will be sharing your comments with our staff and management to help us focus on improving the quality of our facilities and services. We hope you do give us another try so that we can make your stay as best as it can be. Sincerely, Matthew K. Guest Service Relations, Holiday Inn Express & Suites, Milford, CT
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We had a comfortable stay. Everything was as expected, with friendly staff in a convenient location. Would stay here again. I did wish that breakfast hours ran a little later, but this was a minor inconvenience and we chose to go to local eateries instead.
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Response from Matthew K, Guest Relations Manager at Holiday Inn Express and Suites Milford
Responded Feb 2, 2019
Dear ShayB27, Thank you so much for your review of our hotel. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we do everything it takes to make us deserving of your loyalty. We hope to welcome you back to the hotel in the near future. Sincerely, Matthew K. Guest Service Relations, Holiday Inn Express & Suites, Milford, CT
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It was so convenient . I had to go to Yale then I was interested in seeing a new Connecticut city. Clean bed and sheets I liked hotel except for the fire alarms going off but safety first. My son loved the pool. Breakfast was so nice. Nice fluffy biscuits.The Connecticut Post
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Response from Matthew K, Guest Relations Manager at Holiday Inn Express and Suites Milford
Responded Jan 5, 2019
Dear 541tiffanyna, Thank you so much for your review of our hotel. I am glad to hear you enjoyed your stay with us. Taking care of our guests needs is our staff's top priority. I will be sure to let our staff know how pleased you were with their service. If you are traveling to our area again soon, please don't hesitate to call us. Sincerely, Matthew K. Guest Service Relations, Holiday Inn Express & Suites, Milford, CT
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PRICE RANGE
$106 - $295 (Based on Average Rates for a Standard Room)
LOCATION
United StatesConnecticutMilford
NUMBER OF ROOMS
94
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