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Extended Stay America - Hartford - Meriden

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366 Bee Street, Meriden, CT 06450
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1 room 1 adult
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Extended Stay America - Hartford - Meriden
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73 Reviews from our TripAdvisor Community

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Bass River, ma
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We normally stay in Glastonbury but the rate was through the roof due to a tournament. We had stay at this Extended Stay years ago and thought that we would try it again. I called and made the reservation over the phone, specifically telling her that we were 2 adults/2children/1diabetic cat. She gave me a rate and then said that... More 

Helpful?
Thank gigicape
Manager_11525, General Manager at Extended Stay America - Hartford - Meriden, responded to this review

I appreciate you taking the time to share your experience with us. Please accept our apologies for the billing issues you experienced. To uphold our company’s high standards, I will retrain our front desk staff on our check-in and billing procedures to ensure that your experience is not repeated. Thank you again for providing us with your feedback. If you... More 

1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

We stayed at this hotel twice in December while visiting our family for the holidays. The general manager was, there on site to serve us at check in and throughout our visit. The front desk staff treated us like were at a $300 a night hotel. The rooms are spacious, clean, quiet and a very great value. I highly recommend... More 

Helpful?
Thank PumpkinFudge
Manager_11525, General Manager at Extended Stay America - Hartford - Meriden, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our exceptional customer service and comfortable accommodations. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to your visits in the near future. More 

Bloomfield
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 26, 2015 via mobile

When I was making the reservations over the phone the representative couldn't hear me & could barely hear him. The phone was breaking up bad & it wasn't my phone.he spelled my name incorrectly. I had to call the hotel to diz the spelling so I would be able to check in. The room phone did not work so I... More 

Helpful?
Thank Denisha T
Manager_11525, General Manager at Extended Stay America - Hartford - Meriden, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that we did not meet your service expectations. Please accept my apology. In response to your feedback, I will be coaching our front desk staff on our reservation and check-in procedures. The staff and I appreciate your comments, as it will only help us to... More 

Meriden, Connecticut
1 review
4 of 5 stars Reviewed July 19, 2015

This hotel can be described as: Clean No frills Blue collar Friendly responsive staff Medium low noise levels (awakened by noise one time in four months) Low to medium comfort beds. Good value for the price paid Central location to Hartford and New Haven. I stayed here while transferring to a new job in the area. I have made heavy... More 

Helpful?
Thank John_O_H2002
Level Contributor
3 reviews
3 of 5 stars Reviewed July 18, 2015 via mobile

Not a bad location. Not far from grocery store and local eateries. The room was fine nothing spectacular and very much as what was expected. We only stayed for a night so it was exactly what we needed. The staff was kind and check out was easy. The only complaint was the running toilet. At times the handle had to... More 

Helpful?
Thank Chauntia L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

I was pleased with my accommodations. The staff was very friendly and assisted me in a timely manner. I needed to check in early due to an out of state wedding and that wasn't a problem here. I highly recommend this establishment.

Helpful?
Thank einpaladin
Meriden, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

I have stayed and stayed and stayed... the more you stay the less you pay! The staff has met every need, even my dog is welcome. While looking to buy a home in the future Extended Stay has been a great option for me. The management and staff make you feel like you are at home. Natalie Calabrese the General... More 

Helpful?
1 Thank Anjic1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 13, 2015 via mobile

Room infested with bugs. Hallways smell like an ashtray. We were only in the room an hour and a half and killed three bugs. We were afraid to even sit on the bed. Left and asked for a refund and management refused..don't stay here!!!

Helpful?
4 Thank Tonya A
1 review
4 of 5 stars Reviewed January 1, 2015 via mobile

I have stayed at this property numerous times and have had a consistently great experience. Rooms are updated, clean, and well appointed for the price range. The staff is always very friendly and professional. Frankly, I've received better service here than in some four and five star hotels. Highly recommend for a clean, comfortable, no frills stay

Helpful?
Thank Keith B
Stamford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

I stayed in the Extended Stay America in Meriden for a year and I had such a wonderful experience. What started off as a short stay (I was only going to stay for one month) turned into a year long adventure. Although I never expected the stay to be so long, I am so glad that it was at the... More 

Helpful?
2 Thank Siobhan C
Manager_11525, General Manager at Extended Stay America - Hartford - Meriden, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The team and I appreciate your wonderful remarks about not only about our facility but also the staff. It is so great to read that you felt at home during your stay, and that you were so incredibly happy with your stay with us.... More 

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