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Hawthorn Suites by Wyndham Manchester Hartford

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191 Spencer Street, I-84 Exit 59 or I-384 Exit 1, Manchester, CT 06040 (Formerly Studio 6 Hartford/Manchester)
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Hawthorn Suites by Wyndham Manchester Hartford
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Cincinnati, Ohio
1 review
2 of 5 stars Reviewed yesterday NEW

Facility is nice but there were many, many startup issues in this converted facility. Refrig door was backwards so it could not be used. Toilet was loose and leaked. lights out. towel service was intermittent. wifi inoperable for last 3 days. breakfast was always an adventure. many things out and not quickly replaced. Why does it take 3 days to... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Z3770PUjohng

Travelers are raving about these Manchester hotels

Virginia
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I found this hotel on a different website and thought it was a good price. In looking at reviews online, I confused this Hawthorn Suites with a different one in the Hartford area; my bad. Having said that, the price was good, the people I interacted with were pleasant, and they are obviously trying hard to remodel the place. They... More 

Helpful?
Thank teachermomVirginia
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Teachermomvirginia, Thank you for your review and most recent visit to our hotel. I am sorry that the hotel did not meet your expectations or our standards. I was equally disappointed to hear about what you encounter while our property. Please be assured this is not the standard of service we set out to provide for our guests. As you... More 

Connecticut
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Looked for a place to stay as I was travel over holiday weekend, made reservations through an online travel site. Price was good for a " Newly Remodeled " facility. When I checked in, they were less than happy that I have a service animal and I asked for a first floor. Went to my room and first impression was... More 

Helpful?
Thank thom1223
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Thom1223, First off thank you for your service and for sharing details about your most recent stay with me. I am very sorry to hear that you did not feel the staff was very welcoming to your service animal. Our goal is for our hotel to be a safe and comfortable place for all of our guests traveling with service... More 

Atlantic City, New Jersey
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the hotel has just completed a big renovation....it would appear. Not sure about the last persons' comments or why they didn't have a good stay but the room was completely surprising. all new furniture, GREAT work out room - all new equipment, the lobby looked great. Breakfast was really everything i'd expect from a Hawthorn and all the lobby was... More 

Helpful?
Thank shasha27
Torrington
1 review
2 of 5 stars Reviewed 3 weeks ago

The room had a funky smell and the air conditioning didn't work all that great. Half the towels were stained and the tv remote didn't work. But convenient location.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank U280XKjeremym
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel was very disappointing to say the least! The toilet was backed up in the first room we were given so we were moved into a second room. The second room was not any better as it had not been vacuumed or dusted in a very long time and the bathroom door wouldn't close. It was 2am when we... More 

Helpful?
Thank Bonnie S
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Bonnie, I am very sorry that your initial check in process and room change was very frustrating. I can certainly understand how that was not the welcome you expected at such a late hour. Please be assured that this is not the standard for our hotel. If you are in the area in the future please let me know. I... More 

Red Bank, New Jersey
Level Contributor
1 review
1 of 5 stars Reviewed April 24, 2016 via mobile

Check in took forever and we had reservations. Were charged $50 in addition to separate charge for our room to our credit card upon arrival in case we damaged the room! Must go back to the desk upon departure to have the charged reversed. Was given a room in the back of hotel. The outside light had no bulb. Had... More 

Helpful?
Thank pbred
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 13, 2016

First stay was a year ago with daughter & newborn grandson. Asked for a weekly rate, but told nothing available for a week, after paying for 2 nights full price, we were allowed to rent for week. Day 2 my daughter and grandson woke up screaming because the sleeper couch collapsed. I have pictures of them on the floor, grand... More 

Helpful?
1 Thank macnkids2
6Team, Brand Experience Team Member at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Mac, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

New Britain, Connecticut
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 6, 2016

It was around 1am, and needed a room. We checked in, and there was a lot of construction equipment and what not in the lobby, as that area is under renovations. My friend and I get to the room, and I was immediately thinking "Why are we here?". The internet never worked, and the TV was difficult to figure out,... More 

Helpful?
Thank Keith L
6Team, Brand Experience Team Member at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Keith, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We do accommodate our smoking guests with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Manchester Hartford

Address: 191 Spencer Street, I-84 Exit 59 or I-384 Exit 1, Manchester, CT 06040 (Formerly Studio 6 Hartford/Manchester)
Location: United States > Connecticut > Manchester
Price Range: $87 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Manchester Hartford 2.5*
Number of rooms: 104
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