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Extended Stay America - Hartford - Manchester

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Extended Stay America - Hartford - Manchester
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms and staff were very polite. Was initially given a smoking room which made me nervous, but you certainly would have never known and my guess is very few people smoke in their rooms these days. The free breakfast could be a bit better but overall great place to crash between business meetings.

Helpful?
Thank Travisandchelsea
Denver, Pennsylvania
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very easy access making it a plus, pricing was reasonable, room was very nice and spacious. Gas station next door saving a lot of time looking around. Only negative here was the, I am assuming she was the night clerk, at 6:15 am she was yelling and being very rude to people in lobby.

Helpful?
Thank enjoyingretirement65
Manager_11525, Manager at Extended Stay America - Hartford - Manchester, responded to this review

Thank you for sharing your experience. I'm glad to read you were able to have an great stay at our hotel. In regards to the rude staff member, I will be coaching our staff to make sure customer service and communication is on par with our standards. Thank you again for your review. We look forward to seeing you in... More 

Pune, India
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Over all nice property with Kitchen facility. located around 15 min from Hartford down town by Car and 40-45 min by public transport bus. Bus stop is located at 2-3 min walk from hotel. one can reach to downtown in 45- 50 min. bus frequency 40 min. I face problem in house keeping. It was scheduled for Thursday every week... More 

Helpful?
Thank aamitg
York, Pennsylvania
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed August 6, 2016 via mobile

Reserved 2 non smoking rooms. Why? Because we DON'T want smoking rooms. Checked in. One room non smoking ok. Second room never cleaned. Gave us a smoking room. Told the front desk it was unacceptable. Booking.com still showed 5 non smoking rooms available. Front desk says those rooms are cleaned. We checked it at 10:30 pm. ALL non occupied rooms... More 

Helpful?
Thank lschmitt

Travelers are raving about these Manchester hotels

Burlington, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2016 via mobile

This Extended Stay has a very good location right off the Interstate with gas station, Starbucks, Chipotle, a package (liquor) store and a mall close by. The queen studio I reserved was clean and ready, with soft towels and smooth sheets and check-in was accomplished quickly. The tv channels were a little limited but the a/c worked well, the bed... More 

Helpful?
Thank hyppad
Manager_11525, Manager at Extended Stay America - Hartford - Manchester, responded to this review

We appreciate you taking the time to write a review about your stay. I am pleased to read you found our location suitable near restaurants and shopping. It is also satisfying that you favored the accommodations and amenities provided in your room. Thank you again for sharing your experience with us. We would love to see you again, should your... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 21, 2016 via mobile

Check in was hassle free when it was late in the night and after a long flight.Stayed here with family and was really nice and clean. Wifi Connectivity Was excellent and breakfast was also very good.Staff were friendly ! Will certainly suggest this place for others.

Helpful?
Thank Srini V
Manager_11525, Manager at Extended Stay America - Hartford - Manchester, responded to this review

I appreciate your comments in your review. It is satisfying to know that you and your family received excellent customer service and enjoyed the quality of the rooms. I'm pleased that you found everything to you liking. Our staff will be informed on the excellent customer service they are presenting to guests. Thank you again for staying with us. I... More 

Northford, CT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016 via mobile

We stayed for 1 night on business and were impressed with how quick the check in was and how clean and modern the room was. The staff (including manager) at this hotel were also very friendly. We had no issues and wouldn't think twice about returning!

Helpful?
Thank TreborandYanzi
Manager_11525, General Manager at Extended Stay America - Hartford - Manchester, responded to this review

Thank you for your great review. We are glad that you enjoyed your clean room and our friendly staff. We hope to see you again soon! More 

Harrisburg, Pennsylvania, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 9, 2016

Stayed here for the location, close to business. Inexpensive. First room we checked in to had shower rail installed such that taking showers would have caused mess. Got moved to 2nd room, which smelled. We were tired, so opened windows and aired it out well enough. We were not traveling with pets, but have in the past and will in... More 

Helpful?
Thank SendGoodBeer
1 review
5 of 5 stars Reviewed July 1, 2016 via mobile

We stayed here while visiting family. Very clean room. Staff was nice and helpful. We stayed for 5 days. Things like cups and coffee makers are not automatically in the room but all you have to do is ask. The staff is more than happy to help! And we actually didn't use any of that while there. Would definitely stay... More 

Helpful?
Thank Kristin L
Manager_11525, Manager at Extended Stay America - Hartford - Manchester, responded to this review

We appreciate you taking the time to write a review. I'm thrilled to read how great your stay with us was for five days. It's great knowing you and your family were accommodated so well and that you enjoyed our amenities. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

1 review
2 of 5 stars Reviewed June 10, 2016

The ceilings and floors must be very thin because when people would walk in the room above me it sounded like a herd of elephants. On multiple occasions there was a dog barking and jumping around for hours on end in a room above me, it drove me nuts especially since I was trying to work. Reported to front desk... More 

Helpful?
Thank Paul P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Hartford - Manchester

Address: 340 Tolland Tpke, Manchester, CT 06042-1746
Location: United States > Connecticut > Manchester
Price Range: $87 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Hartford - Manchester 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Manchester
Manchester Extended Stay
Extended Stay America Manchester
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