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All reviewspublic car parkbushnell parkstate housecapitol buildingclose to the train stationsmall breakfastredroof innthe upper floorsthe staff was extremely friendlydirectly across the streetroom was cleanbudget hotelrestaurants and barsworked finexl centerminute walkconvenient location
This place is a slum.. Front desk people are rude and ghetto! My room flooded from another room upstairs, they wanted to give me 20% refund!! What is that taxes?!?! Complimentary breakfast is horrible, just bring some breakfast bars you will be better off! No...More
Thank Drea R
Response from i0498, General Manager at Red Roof PLUS+ Hartford DowntownResponded 4 days ago
Thank you for taking the time to tell us about your experience at the Red Roof Inn Hartford CT - PLUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience that you may have experienced,...More
i arrived early around noon, the reception guy name Ricky Ben was so kind & very friendly to let me in. i am so please.
love the location, next to Amtrak station. room was clean & nice.
I will come back for sure.More
Response from i0498, General Manager at Red Roof PLUS+ Hartford DowntownResponded 1 week ago
We appreciate your comments regarding your recent stay at the Red Roof Inn Hartford CT - PLUS. We always enjoy hearing about the positive experiences our guests have at our hotels.
We will make sure to share your comments with the rest of our team,...More
Staff member, Ricky Bell, and his supervisor really helped my family out tremendously! I am so relieved and grateful for the excellent customer service and accommodations my family and I have received. It is a comfort knowing that friendly, above-and-beyond customer service still exist and...More
My room was clean and had a simple, but comfortable setup. I'm not picky, but I thought the King bed I had was actually quite nice and slept well both nights i was there. One downside was that you have to pay for overnight parking,...More
Got to the hotel and upon first glance it was nothing special. Once I got back after being out for dinner I realized the floor was dirty. It was evident that the floor had not been vacuumed at all and after wiping it once with...More
Response from i0498, General Manager at Red Roof PLUS+ Hartford DowntownResponded January 19, 2018
Thank you for taking the time to tell us about your experience at the Red Roof Inn Hartford CT - PLUS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you have experienced with your...More
Our room was not that big to add a bed but the beds are wide enough to accommodate two persons each. We too stayed overnight. the best thing is to call the hotel reception they might have this facility. Good luck.