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Red Roof PLUS+ Hartford Downtown

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Red Roof PLUS+ Hartford Downtown
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Matawan, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

it was a beautiful room with a great view of the capital. It was clean. When we asked for additional towels - they came immediately. Beds were comfortable and linen clean. Hotel staff very friendly. Must eat at the Alladin Halal for pizza - it was soooo good: thin crust,just the right amount of crunch and great flavor!!

Thank Joan M
Franklin, Idaho
Level Contributor
15 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We had chosen this on Booking.com, as we found a good rate for a couple nights. Too bad we weren't aware that parking was an additional $17 a day!! The staff knew I was there due to my father's passing, so they were mostly quite nice and did give me a nice room with a beautiful view of the capitol... More 

Thank kellkat24
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear kellkat24, Thank you for being our guest and for taking the time to write your review. I am sorry to hear that we did not come close or be at par with your expectations. We aim to be able to support you in your journey to success and your comments value to us. It's because of this that we... More 

Somerset, Massachusetts
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 20, 2016

This hotel was really nice! The rooms were clean and adequate and the beds were especially comfortable. I would have liked a better breakfast selection but I still would stay here again! The receptionists were extremely pleasant and helpful and greeted everyone with smiles and well wishes. Some floors were being worked on but there was no noise and those... More 

Thank Janel P
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

The room was clean and updated, the staff were friendly and helpful, and the parking was convenient. I was a little hesitant to book because of the mixed reviews on TripAdvisor, but the hotel exceeded my expectations and was a great value! Oh, and the room had a fabulous view! Would definitely stay again!

Thank Lindsey B
Edinburgh, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

This is a renovated Holiday Inn Express location and it is one of the better hotels I have stayed in in recent years. The whole place was immaculate. My room had an awesome view of the capital and park. This has to be one of the most convenient places for downtown Hartford access. The train and bus station are literally... More 

Thank Carl M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016 via mobile

This hotels location is what makes it so awesome and the fact that it's been totally renovated on the inside. The rooms are amazing the floors in the bathroom are so beautifully done you can't tell if the floor is wet or dry because of the way it shines. There are so many pluses for the price. Be sure to... More 

Thank Tiffany S
Providence, Rhode Island
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 31, 2016

This has been a Red Roof Inn for about a month. It was formerly a LaQuinta. The first impression pulling into the parking lot was there were some nefarious characters hanging out at the entrance. Ok. Nothing big there. That happens in a lot of places. Walking into the lobby, it was large, well lit and clean. The front desk... More 

Thank John A
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear John A, Thank you for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be helpful. On the other hand, I sincerely apologize for any inconvenience you may have experienced due to the incident in our lobby. Let us assure you that we want nothing more than... More 

New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 12, 2016

I've worked in hospitality for the last 5 years and hotels for 2. I understand that people are humans and mistakes happen. But when a property makes this many errors in 12 hours I feel the need to tell others to set their expectations. Upon checking in I was told that my card would not be charged until I checked... More 

1 Thank Megan R
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear Megan R, Thank you for your feedback regarding your stay at Holiday Inn Express Hartford Downtown, CT. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, cleanliness and the fitness center. However, we’re sorry we fell below your expectation regarding customer service which was... More 

Travelers are raving about these Hartford hotels

New York City, New York
1 review
1 of 5 stars Reviewed May 6, 2016

I had bad experience twice regarding parking charges at this hotel. First, at hotels.com when I made the reservation, it said free-parking. However when I reached the hotel, they told me that there is NO free parking and hotels.com needs to update its database. Well, that is not my fault. I made the decision based on the info provided to... More 

Thank nycnomad2016
IHGService, Guest Relations Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Dear nycnomad2016, Thank you for your review regarding your recent stay at Holiday Inn Express Hartford Downtown, CT. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 27, 2016

I stayed at the Red Roof Plus recently for a business trip. I was a little concerned given the lack of recent reviews here. But then I found out that the hotel had been closed for a while due to damage and had just rebranded and reopened. The rate was much lower than other downtown hotels so I decided to... More 

Thank friedman29
i0498, General Manager at Red Roof PLUS+ Hartford Downtown, responded to this review

Sir, thank you for taking the time to write a review for our property. I am so delighted to hear that the staff and management made your stay memorable. As the newest hotel in Downtown Hartford we rely on our guest to help spread the good news about the Red Roof Plus Hartford Downtown. We believe in having the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

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Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The rooms at the 100% Smoke-Free Red Roof PLUS+ Hartford Downtown offer a completely remodeled and upgraded stay! This hotel is conveniently located near many great restaurants, such as Black Eyed Sally's-Southern Kitchen & Bar, Hot Tomato's Ristorante - Italian Fare and Parkview, Black Bear Saloon, The Tavern Downtown, and Agave Grill. Local attractions include Wadsworth Atheneum Museum of Art, Connecticut Science Center, XFINITY Theatre (formerly Comcast), The Mark Twain House, University of Hartford, Hartford Fairgrounds, Lutz Children's Museum, and Dinosaur State Park, all within 11 miles of the hotel! If you enjoy the excitement of casinos, Foxwoods Casino Resort and Mohegan Sun Casino are both just a thirty five minute drive from the hotel. Mystic Seaport: The Museum of America and the Sea in Mystic, Connecticut is the largest maritime museum in the world, and it is less than an hour away from this Red Roof PLUS+. The hotel is also located near corporations such as Met Life, Aetna, The Hartford, and Prudential. Union Station, which provides easy transportation including Amtrak and city bus service, is located within walking distance. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke-Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with a snack ready in your room! Red Roof PLUS+ Hartford Downtown is set in an amazing downtown location. The hotel is centrally located and close to restaurants, bars, transportation, and the beautiful Bushnell park. The hotel features free WiFi, two elevators, interior corridors, a fitness facility, and in-room safes. Complimentary coffee & tea are offered in the lobby and one well- behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Hartford Downtown

Address: 440 Asylum St, Hartford, CT 06103 (Formerly Holiday Inn Express Hartford-Downtown)
Location: United States > Connecticut > Hartford
Price Range: $101 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof PLUS+ Hartford Downtown 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Hartford Holiday Inn
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