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Homewood Suites by Hilton Hartford Downtown

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Homewood Suites by Hilton Hartford Downtown
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393 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Van Alstyne, Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The most outstanding feature of Homewood Suites Downtown Hartford is location. It is located within walkig distance of several good venues. It is about 10 or 15 minutes drive to West Hartford or an hour walk if you are up for it. Contributing to a great sleep, the hotel is exceptionally quiet and bed I had was very comfortable. The... More 

Helpful?
Thank Isaac B
Hartford downtown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay in Hartfords downtown Homewood suites. My dogs did too. The check in folks were very helpful and the room was very comfy and quiet. I would definitely recommend it to travelers with dogs (or without- I didn't see any other guests with pets and mine were quiet)

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Frederick M
Melbourne, Australia
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a King Studio Suite which had plenty of room and was very comfortable – bed was super comfortable. As the lobby was being renovated the free breakfast was on the 2nd floor. Choices for breakfast were cheese omelette, meat patties, potato wedges, porridge, cereal, yogurt, fruit juice, bread, buns, tea & coffee. Plenty of choices to eat.... More 

Helpful?
1 Thank TravelPlanner2000
New York, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This facility is shabby and not fit for human habitation. They couldn't pay me enough to stay here. Steer clear. Dirty. Smelly. Dusty. Curtains don't close. Hard to sleep. Quality of bedding is awful, only closet is in the bathroom, no hooks anywhere. Cheapest grade of everything.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David S

Travelers are raving about these Hartford hotels

Secaucus, New Jersey
1 review
2 of 5 stars Reviewed August 22, 2016

My team and I stay in the downtown Hartford area every year for the dragon boat festival. The location is convenient to the race site. First time I stayed at the Homewood Suites. Although the rooms were very nice, the service was terrible.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Danielle A
Management response:

Dear Danielle A, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 20, 2016 via mobile

I am writing this reveiw because its very important that where you choose to vacation its right and if its not somebody makes it right.on aug 12th 2016 i checked into this hotel at time it was being renovated however i couldnt tell well my welcoming was nice josh was very pleasant and let me know if i need anything... More 

Helpful?
Thank zrck
1 review
2 of 5 stars Reviewed August 10, 2016

I stayed here on a buisness trip 2 weeks ago and the customer service was terrible. When it comes to working with the guest,they're horrible. They were extremely incompetent the staff seemed very lathargic and inattentive. Bad experience and wouldn't recommend it for no one. It seemed like all of the staff members do is sit down.

Helpful?
Thank jake h
Management response:

Dear jake h, I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016

Nicely renovated downtown building located near business downtown district.All the super amenities were offered complimentary.Rooms were clean and was nicely spaced.Front desk was very responsive and helped us a great deal.

Helpful?
Thank donald w
Boca Raton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 9, 2016

Very disappointing, bedroom was too small, and dogs were barking in other guest rooms. My key did not work on several occasions and I had to find someone on the floor to allow me into the hall door and my room. Finding parking lot was confusing and lot was poorly laid out

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jay B
Management response:

Mr. Jay B Thank you for staying here at our property. We apologize for your experience and appreciate the feedback. More 

Harford, CT, United States
1 review
5 of 5 stars Reviewed August 8, 2016

Among the large known and more popular hotels in Hartford, CT. The Homewood Suites has been providing a wonderful experience for the traveler who wants to feel comfortable and relax after a meeting or event. Not many travelers are aware of this hotel and yet it always seems to be full. Once you stay here you will want to return

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Amy B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy our close proximity to the action of downtown Hartford, as well as the ease of traveling to Bradley International Airport, which is only 15 minutes away. We have all the comforts of home for your stay in Hartford, and our property is within walking distance to museums, nightlife and great restaurants. ... more   less 

Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum St, Hartford, CT 06103-2020
Location: United States > Connecticut > Hartford
Price Range: $169 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites
Hotel Style:
#4 Business Hotel in Hartford
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