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Hartford Marriott Downtown

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Room & Suite (78)
Dining (14)

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About

#2 of 12 hotels in Hartford
Location
4.4
Cleanliness
4.5
Service
4.4
Value
4.0
GreenLeaders Silver level
Hartford Marriott Downtown is a luxury hotel interconnected to the Connecticut Convention Center. This Hartford hotel offers a unique setting for meetings, wedding receptions, and special events.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking garage
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
961Reviews13Q+A100Room tips
Traveler rating
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Stephen D wrote a review Sep 20
54 contributions3 helpful votes
Stayed here a couple nights for a conference around the corner. It's a great neighborhood right next to the Science Center and the UConn campus. The property and staff were all top notch. 5/5 recommend. The staff and service really sets this property apart! I want to mention and specifically thank operations manager Ana Schonrog. She was exceptionally accommodating and responsive in deftly taking care of an issue. Thank you! We visited in late September. Checkin was a breeze, and staff happily brought us extra towels, etc. Clean, spacious room on the concierge floor. Excellent location in close proximity to food and drink. The area is great to walk around. The free concierge breakfast was excellent. Definitely a step above! I also want to give a special thanks to the bartenders. They were kind and attentive. We will see you again!
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wjgood wrote a review Jul 2023
Mississauga, Canada98 contributions82 helpful votes
Stayed there recently prior to a business conference elsewhere in CT for the rest of the week and I've never been to Hartford before. Selected this hotel as it appeared to be one of the nicer and more modern hotels in the area and easy transfer to transfer BDL airport. The hotel overall is quite nice, with a good sized lobby and nice hotel bar. Staff here are also very friendly. What brings this hotel down to an average review is the rooms themselves. While bright and the room decor is fine, there were multiple spots of peeling wallpaper, the bed sheets should have been thrown out with stained spots I didn't notice until late at night and a real poor quality toilet that was badly chipped and marked. In short, room maintenance and upkeep is in dire need at this property.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina Fleming, General Manager at Hartford Marriott Downtown
Responded Jul 31, 2023
Dear Valued Guest, Thank you for offering feedback on your recent stay. We are so sorry that you experienced anything less than an excellent stay with us! I have shared your feedback with all appropriate members of our leadership team in an effort to avoid issues like these in the future. We certainly hope to be able to host you with us in the future. If there is anything further we may do at this time, do not hesitate to reach out to me directly. Most Sincerely, Tina Fleming General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alielmoali wrote a review Jul 2023
Connecticut57 contributions17 helpful votes
I have traveled all over and this Marriott was wonderful. Clean, well maintained and up to the old school Marriott standards! I am from the hartford area and was staying locally, so I understand it’s quiet downtown after 7pm. Some may not love that aspect. Little to be found in the area. Two times to note, valet is stand alone and not managed by Marriott but very efficient with the pro park text feature and the Starbucks opens later than ideal but not for most business travelers!
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mo1279 wrote a review Jun 2023
Dallas, Texas13 contributions29 helpful votes
Don't assume that a confirmed reservation here means you actually have a room at this hotel. They might place you at a different hotel in the city. - I booked my room weeks in advance and confirmed my reservation the day of since I was arriving late. When I arrived, they told me the hotel was booked and that they could no longer honor my reservation. - They handed me a piece of paper directing me to Candlewood Suites. No apologies, no offer for transportation to the next hotel, no consideration to let me know before I arrived. They did cover the cost for Candlewood one night, parking at Candlewood (it's already free), and one phone call (??) but told me I needed to return to their hotel the next day. - When I asked if I could arrive early (around 8-10 AM) to transfer hotels or at least check-in/drop off my luggage, they told me 'yes'. - I called to confirm the next morning before heading over and she told me I was misinformed, that no rooms would be available until 1, non-negotiable. Because of work commitments - I couldn't get there at 1. Their proposed solution was that I work from the Starbucks. - When I expressed frustration and called to cancel my reservation for the next night (I just stayed at Candlewood instead so I wouldn't need to move luggage), the individual at the front desk hung up on me. Throughout the process, they acted as if I was being unreasonable to expect a room (that I reserved and confirmed same-day by phone) to be available and that I should be appreciative that they at least found me a room someplace else. I have never had an experience with a hotel before where the staff was so dismissive, rude, unaccommodating, and inconsistent for a problem they created.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Stay someplace else if it's important you have a hotel room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jay77019 wrote a review May 2023
Houston, Texas114 contributions39 helpful votes
Wonderful experience from beginning to end. Brittany and Daniesha greeted us with smiles and quickly engaged us with information about the hotel and features. Good restaurants within a blocks walk. Spa inside was fantastic (ask for Lisa). Valet service was stellar (love the texting feature for service).
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Date of stay: April 2023Trip type: Traveled with friends
Room Tip: Neighborhoods around the downtown area are a bit rough but we had no major issues downtown...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thomas P wrote a review Apr 2023
1 contribution
Had a conference in Hartford and stayed here. The room was fine; clean, climate controlled, but the staff really impressed me. I had to put together a document at the last minute, with no resources other than my laptop. I tried using the business center, but after the first 15 minutes, was unable to log back in. as it was 11:00 PM there were no Kinko's open in town, so two young ladies at the front desk, Reiny and Daneisha, took it upon themselves to help me organize and print out my materials. Over the course of the evening, they took my emails, printed off lots of pages and helped me put it all together. I couldn't have done it without them! Thanks ladies, you did great!
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KMC wrote a review Apr 2023
Richmond, Virginia359 contributions231 helpful votes
From the back office to check-in, housekeeping, valet and all the people in between, such great care was given. Thanks to the Hartford Marriott Downtown team for an excellent stay. The rooms are modern, incredibly clean, and comfortable. Exceptional service and hospitality!
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anita H wrote a review Mar 2023
2 contributions2 helpful votes
I want to compliment Susan Sinha. She cleaned my room very good. Willing to help me! Very nice and sweet person! Whatever I needed, she was willing to please me. So for her manager Tina, keep in mind she is amazing! Thanks By the way, the hotel very good as well.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Terri L wrote a review Mar 2023
1 contribution
Hotel is nice. Front desk is ok, Gretchen was great! Chenice (I am not sure how to spell her name) has the worst attitude & is very rude. I don’t think she understands that her job in hospitality literally means to be hospitable. She does not represent the brand as a luxury hotel. You would think this was a Motel 6 or Super 8, with the way she acts.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tina Fleming, General Manager at Hartford Marriott Downtown
Responded Mar 10, 2023
Dear Valued Guest, We are so sorry that you had any sort of negative experience while staying here with us! We very much appreciate your feedback, and we will review with our front office associates as a means to improve our service offerings. We are so happy to hear that you had a great experience with Gretchen, and we will be sure to give her your feedback! If there is anything further with which we may assist, please do not hesitate to let us know. We hope to be able to host you here with us again! Sincerely, Tina Fleming General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ClaireBurnett wrote a review Feb 2023
Farmington, Connecticut27 contributions10 helpful votes
I would like to commend the service of desk personnel, Sam Robinson and India. I asked for their assistance with a business center request this past weekend during the CT Garden and Flower Show and they could not have been more pleasant or helpful. Their assistance was appreciated and noted. From a grateful past guest! Many thanks!!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$289 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hartford marriott downtown hotel hartford, marriott hartford
LOCATION
United StatesConnecticutHartford
NUMBER OF ROOMS
409
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HARTFORD MARRIOTT DOWNTOWN - Updated 2023 Prices & Hotel Reviews (CT)

Frequently Asked Questions about Hartford Marriott Downtown
Which popular attractions are close to Hartford Marriott Downtown?
Nearby attractions include Wadsworth Atheneum Museum of Art (0.2 miles), Connecticut Science Center (0.06 miles), and Connecticut's Old State House (0.2 miles).
What are some of the property amenities at Hartford Marriott Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hartford Marriott Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hartford Marriott Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hartford Marriott Downtown?
Conveniently located restaurants include The Capital Grille, Bear's Smokehouse BBQ, and Vivo Seasonal Trattoria.
Are there opportunities to exercise at Hartford Marriott Downtown?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hartford Marriott Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Hartford.
Are any cleaning services offered at Hartford Marriott Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hartford Marriott Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hartford Marriott Downtown?
Many travelers enjoy visiting The Mark Twain House & Museum (1.7 miles), Harriet Beecher Stowe Center (1.6 miles), and Connecticut's Old State House (0.2 miles).
Does Hartford Marriott Downtown have any great views?
Yes, guests often enjoy the river view available here.