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Residence Inn Hartford Downtown

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942 Main Street, Hartford, CT 06103
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Residence Inn Hartford Downtown
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218 Reviews from our TripAdvisor Community

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Falls Church, Virginia
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are big and clean, but the front-desk wasn't very helpful or friendly. The $17 onsite parking fee seems excessive. Not a whole lot of good food options either. Average for a Marriott- could be a lot better.

Helpful?
Thank VAPilot
Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to complete a Trip Advisor review for my property. While your comment regarding the Front Desk is an isolated incident, I take this very seriously and have shared with my staff. It is our goal for each and every guest to depart the hotel extremely happy. I am very sorry that we did not... More 

Fordingbridge, United Kingdom
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 29, 2015

I stayed just one night at the Marriott Residence Inn, having arrived very late from a flight from the UK. I had a quick and easy experience with check-in and found my room to be large, clean and quiet - just what I needed after a long flight. I rested well in a huge room that was split over two... More 

Helpful?
Thank ChallengerSRT8
New Jersey
Level Contributor
205 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed December 1, 2015

The rooms are clean and large with a fully equipped kitchen. The location is convenient for Hartford attractions. Attached to the Inn are two bars. The only down side is the $17 charge for parking. I will definitely return next time I am in the area.

Helpful?
Thank Larry62NewJersey
Boston, Massachusetts
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 11, 2015

I stayed in a bi-level suite room and was shocked at the size of the room. Full kitchen with dishwasher and full sized appliances, dining room table, sofa/TV and lofted bed/bathroom area- must have been at least 700 square feet. So much space and clean with a comfortable bed. There is a guest parking lot behind the hotel for $17/day... More 

Helpful?
Thank Julia K
Naugatuck, Connecticut
Level Contributor
108 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

We stayed there for one night after a wedding reception just down the street. Getting there can be difficult if you are unfamiliar with Hartford. But once there we were pleasantly surprised. The rooms were very spacious, ours was on two levels. Quite nice for the price. They do not have their own restaurant though they do have a breakfast... More 

Helpful?
Thank Fred S
Milford, CT
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed October 26, 2015

Let me caveat this review by saying that I've stayed here before and had positive experiences. It's been a few years though, and my most recent stay was not positive at all. My wife and I spent one night here, we should have stayed at the Hilton down the street which is where we've stayed more recently and had very... More 

Helpful?
1 Thank dsr1122
Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to write this review for my property. Your response is extremely helpful and I appreciate both your positive and negative feedback. Please accept my sincere apology for the problems that you encountered at my hotel. I hope your next visit to Hartford brings you back to the Residence Inn. I would like to have... More 

New Orleans, Louisiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

I frequently travel to Hartford on extended business trips and the Residence Inn is my home away from home. The rooms are spacious and clean, and the hotel is within walking distance to several restaurants and bars. The big difference here compared to other hotels is the staff - service is tops! Every single person is warm, professional, and cares... More 

Helpful?
Thank Lo504
Lewes, Delaware
Level Contributor
1 review
5 of 5 stars Reviewed September 17, 2015

I travel frequently for a large, global corporation. I started an engagement several years ago in Hartford CT that has turned into a rather long effort. I started staying at the Residence Inn Hartford Downtown because of its great locations. It has a number of rooms that are just fantastic in size and design but I've stayed because of its... More 

Helpful?
Thank Bob D
Quincy, Massachusetts
1 review
4 of 5 stars Reviewed September 4, 2015

I recently stayed here for a 3 week visit and overall had a pleasant stay. After the first week I had a startling emergency in my room and Joel at the front desk was extremely calm and helpful while dealing with it. He was able to promptly move me to an upgraded room and assure me that the situation would... More 

Helpful?
Thank Allison M
New York City, New York
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 2, 2015

Nice downtown location, clean, front desk staff professional. Rooms are big - not your usual square new building - is inside an old downtown building; however, feels new and clean. Breakfast is pretty good. Right next to a great place to eat & have a drink (City Steam).

Helpful?
Thank Kathy G
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