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Hilton Hartford

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Hilton Hartford
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912 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

I definitely expected more in an Hilton. The rooms were outdated, room doors have a good inch to inch and a half gap between floor to bottom of door. You could hear every conversation walking down the hallway as well as every dog barking that was staying on the same floor. Room and bathroom needs major updates. For a Hilton... More 

Helpful?
Thank Carissa L
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Carissa L, Thank you for taking the time to share your experience with TripAdvisor. Please know that it is our number one priority to ensure our guests have an exceptional experience. I truly regret this was not the case during your recent stay. Please accept our apology. Upon your next trip, I welcome you to contact our Front Office... More 

Beacon Falls, Connecticut
2 reviews
3 of 5 stars Reviewed October 27, 2015

The phone did not work and the internet was extremely slow. The food in the restaurant was over priced and took over an hour between when the food was ordered and when the food was delivered. The waitress did not askl to see what see could do. We had to call her over at least 4 times.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 867bak
College Point, United States
1 review
5 of 5 stars Reviewed October 27, 2015

I found the hotel to be wonderful the staff was friendly, helpful and available at all times. I found the room to be clean and it had a very comfortable bed. There were many different amenities & I had a wonderful time

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carol T
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Carol T, Wow! I am grateful that we were able to create a wonderful experience for you during your recent stay. Thank you for your sharing your comments. We look forward to your next stay with us. Warm Regards, Ron Wichowski General Manager More 

East Stroudsburg, Pennsylvania
1 review
5 of 5 stars Reviewed October 23, 2015

Spent the weekend at this hotel...I would recommend it to anyone. Very close to all attractions and restaurants. The gentlemen Mo at the reservation desk was a absolute doll. He was very helpful and nice. He was actually working the whole time we were there. I was surprised at the amount of time he worked. Great Job MO!!!!!!!!!

Helpful?
Thank Theresa R
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Theresa R, On behalf of Mo and the rest of my dedicated staff I would like to thank you for your positive comments. We are fortunate to have an ideal location and are happy you have chosen our hotel for your stay. We will be awaiting your return. Warm Regards, Ron Wichowski General Manager More 

St. Petersburg, Florida
2 reviews
3 of 5 stars Reviewed October 23, 2015

I paid more than $300 a night to stay here. Nice property no doubt. Nice room, no question. But wait forever for an elevator. Two days in a row, no cabs outside-wait some more. 7:30am, ONE person at front desk with a line of people trying to check out. (hotel sold out) The hotel actually rented out its pool one... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Al T
Cincinnati, Ohio
Level Contributor
304 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed October 22, 2015

We stayed at the Hilton thinking it was a level or two above a Hamptn Inn. It was not. The room wasn't much bigger. The bathroom was small and needed updating. The air conditioning blew very cold air or was off...No in between. The room decor was tired. We paid more and felt like we received less.

Helpful?
1 Thank LibbyH1
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear LibbyH1, Please know that our number one priority is to have each guest feel valued and comfortable during their stay with us. I truly regret that this was not the case for you. We hope to have the chance to accommodate you in the future so we are able to show you the service you deserve and we are... More 

New York, United States
1 review
3 of 5 stars Reviewed October 19, 2015

While the staff at the front desk was great, the hotel itself had issues. First of all, we had to wait over an hour to check in. Secondly, when we attempted to use the hotel shuttle to return to the hotel, we ended up having to spend money on a cab and waiting over an hour. The room itself left... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Holli H
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Holli H, I would like to take a moment to express my regret that you had a less than satisfactory experience during your recent stay. Please know that our primary objective is to create a comfortable environment for each and every guest. We strive to have each of our guests feel "home away from home" and are disappointed this was... More 

Dawsonville, United States
1 review
5 of 5 stars Reviewed October 19, 2015

The rooms are very clean. Carpet, beds and bathroom finishes are very clean. All the staff is very accommodating and the food is excellent. Very close to our corporate office and shuttle service is very reliable and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patty B
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Patty B, I am grateful that we are able to provide you with clean and comfortable accommodations. The dependability of our transportation is something we take pride in and appreciate the acknowledgment. We look forward to your next stay. Warmest Regards, Ron Wichowski General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed October 18, 2015 via mobile

Our school hosted two High School Class Reunions at The Hilton Hartford this weekend. The reunion co-chair commented that choosing the Hilton was the best decision they could have made. The Catering Director, Joann Sullivan, was professional from the minute we booked, to the months of planning the details, and then delivered personalized service to both groups on the day.... More 

Helpful?
Thank A TripAdvisor Member
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear TripAdvisor member, Thank you for sharing your kind words with the TripAdvisor community. Joann and Luis continually go above and beyond to ensure their guests have a memorable and extraordinary experience. I have let them know that their efforts are being recognized and appreciated by our guests. We were happy to be able to take part in your High... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 14, 2015

A nice one night stay in Hartford. This location was a nice, trendy, convenient, clean downtown hotel. This hotel is located next to the Hartford convention center. A parking garage is attached to the hotel, the $18/day a night parking was not welcomed but expected as a low rate in any city. The rooms were very nice and clean. I... More 

Helpful?
Thank Migs41
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Migs41, Thank you for your kind review. I am very happy we were able to provide you with comfortable accommodations. We are very lucky to have an ideal location and appreciate you sharing your review. Kind Regards, Ron Wichowski General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull St, Hartford, CT 06103-1115
Location: United States > Connecticut > Hartford
Price Range: $145 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels, Hotwire, Orbitz, Odigeo and Travelocity so you can book your Hilton Hartford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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