We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
If I were to choose two words to describe the premises it would be outdated and unsanitary.The moment I arrived on the floor in which by room was located I was immediately overwhelmed by the smell of urine - and the smell surrounded me from...More
Thank Helen W
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded yesterday
Dear Helen W,
Thank you so much for taking the time to provide this necessary feedback. I am sorry you were disappointed by the physical appearance of the hotel. Many components of the property including the lobby, meeting spaces, guest room corridors, and fitness center...More
I have been coming here for about a year now on business and can't say enough great things about this hotel and its incredible staff. Everyone here has been here a long time and work together as a family - and it's this family environment...More
Thank Jim D
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 5 weeks ago
Dear Jim D,
Wow! Thank you for the incredibly kind review. It will be my pleasure to share your comments with our team. Our main priority is to create a home away for home for our each guest. It looks like from your comments that...More
Always come here just to get away with my husband and we always have such a comfortable stay ! Very clean rooms, very friendly staff. Wonderful place to stay. Nice location if you have a car to get around.
Friendly staff, clean rooms, great service. Staff recognizes me when I return. Restaurant and room service food is great. Convenient parking and hotel shuttle. Location within walking distance of many restaurants and the Xcel center
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Do not hold your event at this Hilton. It will be your worst nightmare! I had my wedding reception at Hilton Hartford in August and it is the most regret we have - choosing to hold our reception here! It was a disaster! Unfortunately, I...More
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 1 week ago
Our hotel prides itself on providing the best hospitality to all of our customers and certainly, all of our couples on their special day. To this point, we worked with this couple when they expressed concerns about their contract. We worked to amend, accommodate and...More
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area ...Moresports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.