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Hilton Hartford

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Traveler (116)
Room & Suite (64)
Dining (12)
Overview
  • Excellent42%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible4%
Travelers talk about
“xl center”(105 reviews)
“front desk”(195 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,256)
Filter reviews
1,240 results
Traveler rating
492
393
201
94
60
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LanguageEnglish
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492
393
201
94
60
Show reviews that mention
All reviewsxl centerfront deskthe executive loungehartford stagerestaurant staffroom servicebeds were comfortablebusiness tripconvenient locationdunkin donutsdowntown areashuttle serviceconvention centerparkingmodebbiebistro
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1 - 5 of 1,240 reviews
Reviewed 2 days ago

If I were to choose two words to describe the premises it would be outdated and unsanitary.The moment I arrived on the floor in which by room was located I was immediately overwhelmed by the smell of urine - and the smell surrounded me from...More

Thank Helen W
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded yesterday

Dear Helen W, Thank you so much for taking the time to provide this necessary feedback. I am sorry you were disappointed by the physical appearance of the hotel. Many components of the property including the lobby, meeting spaces, guest room corridors, and fitness center...More

Hotel's Favorite
Reviewed August 13, 2018

I have been coming here for about a year now on business and can't say enough great things about this hotel and its incredible staff. Everyone here has been here a long time and work together as a family - and it's this family environment...More

Thank Jim D
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 5 weeks ago

Dear Jim D, Wow! Thank you for the incredibly kind review. It will be my pleasure to share your comments with our team. Our main priority is to create a home away for home for our each guest. It looks like from your comments that...More

Reviewed 2 days ago via mobile

Always come here just to get away with my husband and we always have such a comfortable stay ! Very clean rooms, very friendly staff. Wonderful place to stay. Nice location if you have a car to get around.

Thank amberlindsay08
Reviewed 1 week ago

Friendly staff, clean rooms, great service. Staff recognizes me when I return. Restaurant and room service food is great. Convenient parking and hotel shuttle. Location within walking distance of many restaurants and the Xcel center

Review collected in partnership with Hilton Hotels & Resorts
Thank ckc1158
Reviewed 1 week ago

Do not hold your event at this Hilton. It will be your worst nightmare! I had my wedding reception at Hilton Hartford in August and it is the most regret we have - choosing to hold our reception here! It was a disaster! Unfortunately, I...More

Thank ramamoosam
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 1 week ago

Our hotel prides itself on providing the best hospitality to all of our customers and certainly, all of our couples on their special day. To this point, we worked with this couple when they expressed concerns about their contract. We worked to amend, accommodate and...More

View more reviews
About
Description
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area ...More sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Photos
Traveler (116)
Room & Suite (64)
Dining (12)
Pool & Beach (6)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
VTang01
August 29, 2018|
AnswerShow all 5 answers
Response from Carlos O | Reviewed this property |
Parking garage is the basement of the hotel and the arena is across the street :)
1
Vote
k22Massachusetts
November 15, 2017|
AnswerShow all 4 answers
Response from Felix I | Reviewed this property |
no, I've stayed here several times and have never had a room with a microwave.
0
Votes
Room Tips
"They have quiet floors, club level floors and an amazing fitness facility on the 5th floor"
Read review
"Use the hilton app!"
Read review
"no preference"
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"The rooms are practically identical. There are designated "quiet" floors as well."
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