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BEST WESTERN Hartford Hotel & Suites

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321 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Philadelphia
Reviewed September 5, 2015

Hotel was clean and updated. Fast check in, free breakfast. Great budget option on the way to Boston. Nice quality for the price; would definitely stay here again. I like this chain in general; each hotel is different and I've never had a bad experience.

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Thank b0nv0yage
Reviewed August 31, 2015 via mobile

Clean and friendly location very convenient to the highway. The room and bed were comfortable and well maintained. I only stayed one night and didn't get to enjoy the pool or whirlpool but they looked clean as well. This location offered a filling breakfast of pancakes, bacon, assorted bread items and oatmeal (don't be afraid of the pancake maker-it worked...

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1Thank Virginianon
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. I am glad you loved our hotel and were able to enjoy the amenities to make your stay comfortable and memorable. Thank you again for your review and allowing us to be your home...

Pasadena, United States
Reviewed August 26, 2015

I love coming to this hotel. The staff is like family and goes out of their way to make my stay the best. I travel nationwide and always look forward to coming back to this property. When I call them they respond using my name without me telling them who I am and that makes me feel like part of...

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Thank Floyd W
Jericho
Reviewed August 24, 2015

Excellent place to stay with spacious clean and comfortable rooms and a wide variety of breakfast items to choose from both hot and cold. The front desk service is always there to help and assist you. There is also an outdoor pool and exercise room for those people who would like to use it.

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Thank Larrry P
Poughkeepsie
Reviewed August 24, 2015

Flawless stay, everything was clean and orderly. Bed was super comfortable too. Of course there are better hotels available for more money but this one exceeded all of my expectations. This location was 2mi from my business trip destination and was $60 cheaper than another hotel of similar quality.

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Thank Peter O
Reviewed August 22, 2015 via mobile

Positives: - clean (and I check!) - decent price - HD TV with good channels - safe location - pleasant staff - decent breakfast - entirely smoke free hotel Negatives: - not very close to any restaurants, but short drive away - lights flickered in the bathroom - shower water got cold suddenly a few times during showering

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Thank Orbitm
Reviewed August 21, 2015 via mobile

I was here for 4 months the service was great the rooms were great an the staff was was amazing definitely would recommend this hotel an they have a shuttle that will take you anywhere in the city also since I was there so long an I had to keep extending my stay they were completely booked twice an they...

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Thank Dennis S
Hartford, United States
Reviewed August 19, 2015

The biggest complaint that I had with this hotel is that I could hear the front desk's phone ring all day and night. The breakfast was a disappointment. There were a lot of sweets. I was hoping to see more of a variety, perhaps some biscuits and gravy but instead there were a lot of pastries.

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Thank Augusta A
Brooklyn, New York
Reviewed August 18, 2015

Though I never write reviews, I was was very impressed by the wonderful accommodations and friendliness of the staff, and wanted people to know about them. The room was clean and everything in it functioned well; refrigerator, microwave and air conditioner, etc. The hotel has a pool and exercise room which were very good. Of interest is that they have...

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1Thank michael g
Reviewed August 18, 2015

a couple of my friends and I stayed here overnight so we could attend a concert located at Foxwoods resorts. The location was about an hour away from our destination which wasn't too bad. The rooms were clean and updated. The price was very reasonable. Staff was very accommodating, welcoming and kind. I would definitely stay here again and would...

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Helpful?
Thank Ololl
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Hartford Hotel & Suites in Hartford, CT is located just five - ten minutes from downtown and at the crossroads of New England - Routes I-91 and I-84. The hotel is conveniently located 1.5 miles from the Hartford Convention Center, and is near the CT Expo Center, XL Center, Downtown Hartford corporate offices, The Mark Twain House & Museum, XFINITY Theater, Six Flags(R) New England, Goodwin Park Golf Course, Wadsworth Atheneum, Hartford Hospital, and St. Francis Hospital are nearby as well, including Aetna(R), the University of Hartford, Trinity College and the Connecticut State Capitol building. Our patrons stay connected with business amenities like free high-speed, wireless Internet access and a business center. We also boast 943 square feet of meeting space, ideal for most meetings or events in Hartford, CT. Our hotel's location is a few miles from some of Hartford's most popular attractions. Take a tour through Hartford's many historic homes like the Harriet Beecher Stowe Center and The Mark Twain House & Museum. You can see contemporary and classic works of art at the Wadsworth Atheneum or spend the day outdoors at Bushnell Park. Let our hotel in Hartford be your home away from home. Join us each morning for a full hot breakfast buffet, enjoy a refreshing swim in our seasonal heated outdoor pool, relax in our indoor whirlpool or get an invigorating workout in our fitness center. The hotel is 100% non-smoking in all Guest rooms and Public areas. This Hartford, CT hotel's location near downtown Hartford makes us the ideal choice for both business and leisure travelers. We provide complimentary shuttle service to 7 miles radius within the greater Hartford area. Book your stay at the BEST WESTERN Hartford Hotel & Suites today! Must be 21 years of age to check-in. ... more   less 

Additional Information about BEST WESTERN Hartford Hotel & Suites

Address: 185 Brainard Rd, Hartford, CT 06114-2102 (Formerly Holiday Inn Express Hotel & Suites)
Location: United States > Connecticut > Hartford
Price Range: $99 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hartford Hotel & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hartford
Holiday Inn Hartford
Hotel Style:
#1 Best Value Hotel in Hartford
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hartford Hotel & Suites staff and other travelers.
6 questions
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Questions? Get answers from BEST WESTERN Hartford Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the 1st floor in the back & no noise background.”
 of 5 bubbles gpstubby, Aug 3, 2016 | Read review
“Please read my review for tips”
 of 5 bubbles sctredsoxone, Jul 18, 2016 | Read review
“Rooms in a different hotel a better choice if you want certainty of hot water”
 of 5 bubbles Marcc237, Apr 24, 2016 | Read review
“Room 127 was excellent.”
 of 5 bubbles karls928, Apr 2, 2016 | Read review
“don`t drink the lobby`s coffee eww (my opinion)”
 of 5 bubbles deond794, Mar 27, 2016 | Read review
5 of 5
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