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    Best Western Hartford Hotel & Suites

    185 Brainard Rd, Hartford, CT 06114-2102
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    8/6/2017 8/7/2017
    $96
    $96
    $96
    Traveler (20)
    Room & Suite (7)
    Dining (2)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hartford Hotel & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Hilton Hartford
    1,087 reviews
    #2 of 12 hotels in Hartford
     
    Red Roof PLUS+ Hartford Downtown
    44 reviews
    #8 of 12 hotels in Hartford
     
    Radisson Hotel Hartford
    435 reviews
    #5 of 12 hotels in Hartford
     
    Hartford Marriott Downtown
    698 reviews
    #1 of 12 hotels in Hartford
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (382)
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    There are newer reviews for Best Western Hartford Hotel & Suites
    See the most recent reviews

    11 - 15 of 370 reviews

    Reviewed 2 weeks ago

    Our check in was great with Jose. He helped us with a better rate than I had found (a first for me). He helped us with dinner ideas and we decided to go next door to Chowder Pot from his recommendation. It was amazing! The...More

    Review collected in partnership with Best Western
    Thank Tammy D
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 2 weeks ago

    Dear Tammy, Thank you for visiting the Best Western Hartford Hotel & Suites. I am very pleased to hear that our team exceeded your expectation and will let Jose know of your compliments. We are very pleased to be of service. We are looking forward...More

    Reviewed 2 weeks ago

    Many of the patrons staying there were very shadey! I do not recommend this hotel for a family! Please do your homework before booking! I'm sure other best westerns are better! The location and other patrons made it creepy!More

    Review collected in partnership with Best Western
    Thank melissagT3892ZG
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 2 weeks ago

    Dear Melissa, Thank you for your detailed and candid review on TripAdvisor. Though it is never pleasant to read a review where we did not live up to the expectations of our guests, this feedback does help us to refocus and improve our service levels...More

    Reviewed 3 weeks ago

    Good staff, solid breakfast and a great bed. A positive experience. Was there for a family member's birthday party celebration. The staff were great and I got some gym time in as well. The decor was measured but definitely value for money.

    Review collected in partnership with Best Western
    Thank WAChanner
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 2 weeks ago

    Dear guest, Thank you for your staying with us our Best Western Hartford Hotel & Suites, we are glad that you have enjoyed your stay with us. Sincerely - General Manager

    Reviewed 3 weeks ago

    Staff was helpful even though we were checking in after midnight. The coffee machine was out of decaf and the staff insisted on replenishing the coffee even though I said it wasn't necessary she said it needed to be done anyway.

    Review collected in partnership with Best Western
    Thank Jnette407
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 2 weeks ago

    Dear guest, Thank you for your staying with us our Best Western Hartford Hotel & Suites we are glad that you have enjoyed your stay with us. Sincerely - General Manager

    Reviewed 3 weeks ago

    Room service was not consistent. Beds not made on 1 day of a 6 day stay. Complimentary breakfast was about average juice machine was out of orange juice and eggs were in shout supply. Overall it was an OK place to stay.More

    Review collected in partnership with Best Western
    Thank Y9862HKjimc
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 2 weeks ago

    Dear guest, Thank you for your detailed and candid review on TripAdvisor. Though it is never pleasant to read a review where we did not live up to the expectations of our guests, this feedback does help us to refocus and improve our service levels...More

    Hilton Hartford
    1,087 reviews
    #2 of 12 hotels in Hartford
     
    Red Roof PLUS+ Hartford Downtown
    44 reviews
    #8 of 12 hotels in Hartford
     
    Radisson Hotel Hartford
    435 reviews
    #5 of 12 hotels in Hartford
     
    Hartford Marriott Downtown
    698 reviews
    #1 of 12 hotels in Hartford
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Dry Cleaning
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $103 - $160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Hartford
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 129
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Hartford Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Hartford
    • Also Known As
    • Holiday Inn Express Hotel And Suites ,
    • Holiday Inn Express Hotel Hartford ,
    • Holiday Inn Express Hartford ,
    • Holiday Inn Hartford
    Add Photo Photos
    Traveler (20)
    Room & Suite (7)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (20)
    Bathroom (4)
    Nearby
    Sponsored by:
    Hilton Garden Inn Hartford South/Glastonbury
    520 reviews
    2.29 miles away
     
    Homewood Suites by Hilton Hartford South-Glastonbury
    401 reviews
    2.36 miles away
     
    Hampton Inn & Suites Hartford/East Hartford
    698 reviews
    2.11 miles away
     
    Econo Lodge - East Hartford
    55 reviews
    1.80 miles away
     
    Nearby Restaurants
    Costa Del Sol Restaurante
    150 reviews
    .51 miles away
    Carbone's Restaurant
    144 reviews
    .71 miles away
    The Flying Monkey Grill & Bar
    17 reviews
    .77 miles away
    Chowder Pot IV
    301 reviews
    .06 miles away
    Nearby Attractions
    Webb Deane Stevens Museum
    37 reviews
    1.57 miles away
    Wadsworth Atheneum Museum of Art
    407 reviews
    2.10 miles away
    Wethersfield Library
    9 reviews
    1.58 miles away
    Wethersfield Museum
    7 reviews
    1.66 miles away
    Ask a question
    Questions & Answers
    June 24, 2017|
    Answer
    Response from JHBrewer | Reviewed this property |
    Sorry, I didn't ask. But you might. (Why ask ME?)
    0
    Votes
    Jessica D
    October 29, 2016|
    Answer Show all 6 answers
    Response from Claudia E | Reviewed this property |
    no
    1
    Vote
    Baguul
    January 27, 2016|
    Answer Show all 2 answers
    Response from Bill G | Reviewed this property |
    Same...Sorry, I don't know the answer to that question. Call hotel, I'm sure they would be able to help. FYI My daughter forgot her winter coat in her hotel room closet. They were very helpful to find, and quickly shipped... More
    0
    Votes
    Room Tips
    "Rooms facing the back and not on the first floor are best."
    Read review
    "We were on the 1st floor in the back & no noise background."
    Read review
    "Please read my review for tips"
    Read review
    "Rooms in a different hotel a better choice if you want certainty of hot water"
    Read review
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