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Best Western Hartford Hotel & Suites

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Traveler (31)
Room & Suite (26)
Dining (10)

About

Location
Cleanliness
Service
Value
The BEST WESTERN Hartford Hotel & Suites in Hartford, CT is located just five - ten minutes from downtown and at the crossroads of New England - Routes I-91 and I-84. The hotel is conveniently located 1.5 miles from the Hartford Convention Center, and is near the CT Expo Center, XL Center, Downtown Hartford corporate offices, The Mark Twain House & Museum, XFINITY Theater, Six Flags(R) New England, Goodwin Park Golf Course, Wadsworth Atheneum, Hartford Hospital, and St. Francis Hospital are nearby as well, including Aetna(R), the University of Hartford, Trinity College and the Connecticut State Capitol building. Our patrons stay connected with business amenities like free high-speed, wireless Internet access and a business center. We also boast 943 square feet of meeting space, ideal for most meetings or events in Hartford, CT. Our hotel's location is a few miles from some of Hartford's most popular attractions. Take a tour through Hartford's many historic homes like the Harriet Beecher Stowe Center and The Mark Twain House & Museum. You can see contemporary and classic works of art at the Wadsworth Atheneum or spend the day outdoors at Bushnell Park. Let our hotel in Hartford be your home away from home. Join us each morning for a full hot breakfast buffet, enjoy a refreshing swim in our seasonal heated outdoor pool, relax in our indoor whirlpool or get an invigorating workout in our fitness center. The hotel is 100% non-smoking in all Guest rooms and Public areas. This Hartford, CT hotel's location near downtown Hartford makes us the ideal choice for both business and leisure travelers. We provide complimentary shuttle service to 7 miles radius within the greater Hartford area. Book your stay at the BEST WESTERN Hartford Hotel & Suites today! Must be 21 years of age to check-in.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
36Car recommended
Grade: 36 out of 100
21Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
471Reviews
69Photos
8Q+A
32Room tips
Traveler rating
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Popular mentions
No cameras so when the police came it was nothing they could do, how can a hotel not have cameras that doesn’t make any sense. Very dangerous location I would never recommend this place. If your reading this stay far away
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Review collected in partnership with Best Western
Hotel's Favorite
I'm going to be honest -- I was a little hesitant at first about all the online reviews suggesting this hotel (in Hartford!) was worth almost 5 stars across various rating sites ... but I'm definitely giving it 5 stars! The staff were fantastic -- friendly, with big welcoming
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Response from Lindsey S, General Manager at Best Western Hartford Hotel & Suites
Responded 3 weeks ago
Hello, Wow that is some review thank you so much for taking the time. We do our best to ensure every stay is the best and I am so happy we were able to deliver this to you. Thank you again and if you are in the area we cannot wait to welcome you again! My best, Lindsey
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It was fantastic! I would stay here again when I come back to Hartford, Connecticut!! The staff was amazing! The rooms were clean! Breakfast was good every morning. For an affordable hotel, I truly have no complaints!
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Review collected in partnership with Best Western
Response from Lindsey S, General Manager at Best Western Hartford Hotel & Suites
Responded 3 weeks ago
Hello, Thank you so much for your fantastic review I am so happy you enjoyed your stay with us. We will see you again soon! My best, Lindsey Struck
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This is an older facility that could use some significant sprucing up - the hallways are really depressing. They appeared to be working on one of the two elevators as it was blocked off by a piece of plywood. Our room was clean and the bed was comfortable. Breakfast was
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Response from Lindsey S, General Manager at Best Western Hartford Hotel & Suites
Responded 3 weeks ago
Hello, Thank you for your survey response. I certainly thank you for your feedback. Our hallways will be renovated and elevator has been repaired I apologize for them being down during your stay but I hope you will come back and take a look at the new improved look. I thank you again for staying with us and hope to see you again soon. My best, Lindsey Struck General Manager
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We very much enjoyed our stay at Best Western in Hartford. Easy access to parkways and short drive to downtown. Good breakfast and amenities. Would recommend this hotel to those that are looking for a comfortable hotel in Hartford.
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Review collected in partnership with Best Western
Response from Lindsey S, General Manager at Best Western Hartford Hotel & Suites
Responded 3 weeks ago
Hi Diane, I thank you very much for choosing to stay with us and even more for the amazing review. We look forward to hosting you again! My best, Lindsey
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Photo provided by managementBest Western Hartford Hotel & Suites
Deluxe room
Photo provided by managementBest Western Hartford Hotel & Suites
Junior Suite room
Room
Pubic Hair
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123456
Our pool closes the Wednesday follow Labor Day weekend. We hope to see you anyway!
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Do you allow dogs?
No they do not.
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no
1 vote
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Same...Sorry, I don't know the answer to that question. Call hotel, I'm sure they would be able to help. FYI My daughter forgot her winter coat in her hotel room closet. They were very helpful to find, and quickly shipped it back to us. They are all about the service there...
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Management reserves the right to refuse to provide accommodation to persons less than 21 years of age unless accompanied by a parent. We do allow 18 years and above for active-duty Military personnel with correct identification.
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12
"Most rooms that we walked by on the lower level smelled like pot, try to ask for a non-smoking area."
"Rooms facing the back and not on the first floor are best."
"We were on the 1st floor in the back & no noise background."
"Please read my review for tips"
"Rooms in a different hotel a better choice if you want certainty of hot water"
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PRICE RANGE
$97 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel hartfordholiday inn express hotel and suitesholiday inn express hartfordholiday inn hartford
FORMERLY KNOWN AS
Holiday Inn Express Hotel & Suites
LOCATION
United StatesConnecticutHartford
NUMBER OF ROOMS
129
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