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    Best Western Hartford Hotel & Suites

    185 Brainard Rd, Hartford, CT 06114-2102
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    8/6/2017 8/7/2017
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    $96
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    Traveler (20)
    Room & Suite (7)
    Dining (2)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hartford Hotel & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Hilton Hartford
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    #2 of 12 hotels in Hartford
     
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    44 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (383)
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    1 - 5 of 371 reviews

    Reviewed 2 days ago

    An unassuming hotel right across the road from an equally unassuming little general aviation airport, right off I-91 - who would think it would be as nice as it is. Terrific staff, good pre-made hot breakfast items, even a decent pancake dispenser! Clean, very comfortable,...More

    Review collected in partnership with Best Western
    Thank E. A. A
    Hotel's Favorite
    Reviewed March 18, 2017 via mobile

    Wow! Love this hotel! From the moment we arrived Erin at the front desk couldn't have made us feel more welcome!we had driven many many hours and got in very late. There was an entrance closer to our room then the lobby but no luggage...More

    1  Thank Melina K
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded March 19, 2017

    Dear Melina, Thank you for visiting the Best Western Hartford Hotel & Suites. I am very pleased to hear that our team exceeded your expectation and will ensure to let Erin know of your compliments! We are very pleased to be of service. We are...More

    Reviewed 1 week ago

    I stayed here unexpectedly for a few times. Every time the staff remembered me and were professional and friendly. I was fortunate enough to be helped by Erin numerous times. She is such a great asset to the team!

    Thank vsegura825
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 1 week ago

    Dear Guest, Thank you for your staying with us at our Best Western Hartford Hotel & Suites.We are glad that you have enjoyed your stay with us and will share your compliments with Erin and the rest of our staff. Sincerely - General Manager

    Reviewed 1 week ago

    Aqused of smoking in room By rude staff then worked it out with staff and still charged $250 Tried calling every day for a week and no reply from manager Non hotel folks with many kids at the pool and spa was dirty waterMore

    Review collected in partnership with Best Western
    Thank jeanZ6138XZ
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 1 week ago

    Thank you for your review on TripAdvisor. Though it is never pleasant to read a review where we did not live up to the expectations of our guests, this feedback does help us to refocus and improve our service levels and attention to detail. Please...More

    Reviewed 2 weeks ago

    I paid for a king room and ended up with a queen size bed. towels were not changed when I called and the wifi there was not good. However, it was a few nights and i had service in the area. I would personally not...More

    Review collected in partnership with Best Western
    Thank Starr G
    Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 1 week ago

    Thank you for your review on TripAdvisor. This feedback does help us to refocus and improve our service levels and attention to detail. Sincerely - General Manager

    Hilton Hartford
    1,089 reviews
    #2 of 12 hotels in Hartford
     
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    44 reviews
    #8 of 12 hotels in Hartford
     
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    437 reviews
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    Hartford Marriott Downtown
    701 reviews
    #1 of 12 hotels in Hartford
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Dry Cleaning
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $103 - $158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Hartford
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 129
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Best Western, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, Agoda and HotelQuickly so you can book your Best Western Hartford Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Connecticut >
    • Hartford
    • Also Known As
    • Holiday Inn Express Hotel And Suites ,
    • Holiday Inn Express Hotel Hartford ,
    • Holiday Inn Express Hartford ,
    • Holiday Inn Hartford
    Add Photo Photos
    Traveler (20)
    Room & Suite (7)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (20)
    Bathroom (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    June 24, 2017|
    Answer
    Response from JHBrewer | Reviewed this property |
    Sorry, I didn't ask. But you might. (Why ask ME?)
    0
    Votes
    Jessica D
    October 29, 2016|
    AnswerShow all 6 answers
    Response from Claudia E | Reviewed this property |
    no
    1
    Vote
    Baguul
    January 27, 2016|
    AnswerShow all 2 answers
    Response from Bill G | Reviewed this property |
    Same...Sorry, I don't know the answer to that question. Call hotel, I'm sure they would be able to help. FYI My daughter forgot her winter coat in her hotel room closet. They were very helpful to find, and quickly shipped... More
    0
    Votes
    Room Tips
    "Rooms facing the back and not on the first floor are best."
    Read review
    "We were on the 1st floor in the back & no noise background."
    Read review
    "Please read my review for tips"
    Read review
    "Rooms in a different hotel a better choice if you want certainty of hot water"
    Read review
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