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BEST WESTERN Hartford Hotel & Suites

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BEST WESTERN Hartford Hotel & Suites
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278 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Wilmington, Delaware
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

First visited two years ago while the hotel was going under renovation. Visited again his year, renovation is complete and rooms are great! Very comfortable, clean, and modern! Our next trip through Hartford we will gladly stay here again.

Helpful?
1 Thank Brad P
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. General Manager More 

manchester nh
Level Contributor
275 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for the weekend. I was very happy with how clean the hotel was and how friendly the workers were. I was there for a softball tourney and there were other team staying at the hotel. I would give one bit of huge advice though... if you do not like kids, then ask if there are any teams staying... More 

Helpful?
Thank sctredsoxone
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us. Thank you again and hope to be able to welcome you back soon! General Manager More 

Melbourne, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent a comfortable night at this hotel en route to Pennsylvania. The room was large, very clean and the bed was extremely comfy! Huge props to Myra and Kevin at the front desk; they seemed genuinely interested in us as customers, and were keen to engage in conversation about what brought us to Hartford, and tips about the best... More 

Helpful?
Thank La_tiburona
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for taking the time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. I’m very excited to share your comments with my team and let them know that their efforts have not gone unnoticed. Thank you again for your feedback and allowing us to be your home away... More 

Quincy, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was spacious and clean. The hot tub and pool were a nice added bonus. The breakfast was decent with fresh fruit options. The free shuttle to the concert venue was great! And the staff were friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank 48leahd
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us. Thank you again and hope to be able to welcome you back soon! More 

Greenville
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was spacious and clean well worth the price. Would stay there again Had no issue with service, pool and spa were clean. Also had a pavilion for the guest to use with grill. Not far from restaurants and stores. I would recommend this hotel if your traveling to Hartford or the surrounding area.

Review collected in partnership with Best Western

Helpful?
Thank Martin J
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us. Thank you again and hope to be able to welcome you back soon! General Manager More 

Swedesboro, New Jersey
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We could not get a good quality of sleep here because kids were staying here from a couple of sports teams. It was very noisy and not the best stay, The rooms were smaller than other Best Western properties we have stayed at. 1 computer was broken in business center

Review collected in partnership with Best Western

Helpful?
Thank Larrybbwadmirer
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement... More 

New York City, New York
Level Contributor
225 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

So, on the plus side: a great hot breakfast and very friendly staff. I was disappointed by a couple of things room-wise. They were mostly good but there was, let's say, a housecleaning oversight in my first room. The suite to which I was upgraded was great, except for abundant, loud and repetitive noise from the ice machine on the... More 

Helpful?
Thank RoadTripToSFO
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. More 

Hartford, CT
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean room, friendly staff, easy access from highway, close to restaurants. Nice pool, whirlpool, and gym. Service is consistent and efficient. Parking and gym are free. This was my 4th visit. I would go again.

Review collected in partnership with Best Western

Helpful?
1 Thank TheWorldInTime
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your kind note and for highlighting our service. It's a pleasure to see that you enjoyed our hotel. Thanks and all the best for you! General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great little hotel. Great free breakfast, clean, comfortable room, pleasant employees, clean and well kept. The pool and hot tub were wonderful! It was very close to the Xfinity center where we were going. They told us there was a free shuttle but we didn't use it.

Helpful?
Thank A TripAdvisor Member
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us. Thank you again and hope to be able to welcome you back soon! General Manager More 

Level Contributor
117 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent Saturday night here with my daughter while in town for a softball tournament. Overall not a bad place, wouldn't be on the top of (or on) my list if I were going on vacation. But it is very convenient for us and close to the softball fields. The room was clean, which is the most important thing for me.... More 

Helpful?
Thank Mike Z
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Hartford Hotel & Suites in Hartford, CT is located just five - ten minutes from downtown and at the crossroads of New England - Routes I-91 and I-84. The hotel is conveniently located 1.5 miles from the Hartford Convention Center, and is near the CT Expo Center, XL Center, Downtown Hartford corporate offices, The Mark Twain House & Museum, XFINITY Theater, Six Flags(R) New England, Goodwin Park Golf Course, Wadsworth Atheneum, Hartford Hospital, and St. Francis Hospital are nearby as well, including Aetna(R), the University of Hartford, Trinity College and the Connecticut State Capitol building. Our patrons stay connected with business amenities like free high-speed, wireless Internet access and a business center. We also boast 943 square feet of meeting space, ideal for most meetings or events in Hartford, CT. Our hotel's location is a few miles from some of Hartford's most popular attractions. Take a tour through Hartford's many historic homes like the Harriet Beecher Stowe Center and The Mark Twain House & Museum. You can see contemporary and classic works of art at the Wadsworth Atheneum or spend the day outdoors at Bushnell Park. Let our hotel in Hartford be your home away from home. Join us each morning for a full hot breakfast buffet, enjoy a refreshing swim in our seasonal heated outdoor pool, relax in our indoor whirlpool or get an invigorating workout in our fitness center. The hotel is 100% non-smoking in all Guest rooms and Public areas. This Hartford, CT hotel's location near downtown Hartford makes us the ideal choice for both business and leisure travelers. We provide complimentary shuttle service to 7 miles radius within the greater Hartford area. Book your stay at the BEST WESTERN Hartford Hotel & Suites today! Must be 21 years of age to check-in. ... more   less 

Additional Information about BEST WESTERN Hartford Hotel & Suites

Address: 185 Brainard Rd, Hartford, CT 06114-2102 (Formerly Holiday Inn Express Hotel & Suites)
Location: United States > Connecticut > Hartford
Price Range: $112 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hartford Hotel & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hartford
Holiday Inn Hartford
Hotel Style:
#1 Best Value Hotel in Hartford
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