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BEST WESTERN Hartford Hotel & Suites

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BEST WESTERN Hartford Hotel & Suites
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302 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Aberdeen, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We came to the area to go to the Big E -New England States Fair . Hotel is away from the huslte and bustle of city -excellent service. fresh fruit and soy milk in addition eggs and sausage. cereal. good coffee - liked Keurig coffee maker in room. The bed was too soft for me. Very convenient trip to Bradley... More 

Review collected in partnership with Best Western

Helpful?
Thank Prima2014
New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was great for the price The service was great, the location excellent. I really felt that the check in staff was efficient and friendly. THe bed was very comfortable. We were only in Hartford for one night so this was fine. It's not the most luxurious place in the world but is perfect for one night.

Review collected in partnership with Best Western

Helpful?
Thank marguerite14
Dighton, Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is very clean. Rooms are large with great mattress. We had a king bed and a couch. Refrigerator and microwave. Hotel is non smoking which is great. Close to airport if you need that. Right off highway. Staff very helpful and professional. Cleaning staff wears uniforms. The breakfast was great. Fresh eggs and omelets. Multiple choices. Cereal, breads, fruit,... More 

Review collected in partnership with Best Western

Helpful?
Thank Susan S
Chester County, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The management of this hotel could not be nicer. Very professional and reasonable. I booked this hotel for several visits in a row for my son to use to study for Lsat exams while going to college. We asked for a quiet room each reservation and each time the hotel provided excellent accommodations. The hotel staff is friendly and wonderful.... More 

Helpful?
Thank Susan I
1 review
1 of 5 stars Reviewed 3 days ago NEW

Came in from travel 1:30 pm. laid on top of bed covers. My partner later got under the covers. About 2 hours of sleep and rubbing my couple of mosquito bites. I knocked something off me. hit on bed. After further investigation! BED BUGS in 1 minute we found at least 15 of them. The receptionist was very rude as... More 

Helpful?
Thank Darlene C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

While not where I thought it was, this hotel was very conveniently located near the airport and major highways. I was worried about finding a good place for dinner, but found a huge seafood place just across the parking lot. Great lobster rolls! The room was comfortable and quiet. The staff was friendly and helpful.

Helpful?
1 Thank Claudia E
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for taking the time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. General Manager More 

Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for business, and would definitely return another time. This place has THE most comfortable beds we've experienced; the rooms were clean and nicely furnished; breakfast had your typical hot/cold choices served in a comfortable front room. Easy access on/off the highway. Kevin takes great pride in his hotel and his community. He was very kind, hospitable, and... More 

Helpful?
Thank travelduo51
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your recent review following your visit to the BEST WESTERN Hartford Hotel & Suites. It is always a pleasure to receive compliments relating to our Hotel, Kevin, Maera, and Erin. I am very pleased that you enjoyed your stay with us. I hope that you visit us again soon, when we look forward... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I broke down here in Hartford CT and had a great stay. Accommodations were top notch and Erin the lovely young lady at the front desk is awesome. Very friendly and professional on every level. I most definitely wouldn't hesitate to stay here again. She was so nice I might have to come back for a visit. Thank you very... More 

Helpful?
Thank Darren D
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your recent review following your visit to the BEST WESTERN Hartford Hotel & Suites. It is always a pleasure to receive compliments relating to Erin and I am very pleased that you enjoyed your stay with us. I hope that you visit us again soon, when we look forward to welcoming you back... More 

Rahway, New Jersey
Level Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights and was very impressed. Rooms were, nice clean, and comfortable. Wi-fi was very good and this property is located in a quiet area. I would definately recommend this hotel to travelers alike.

Helpful?
Thank TOMMY C
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your kind note and for highlighting our service. It's a pleasure to see that you enjoyed our hotel. Thanks and all the best for you! General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very modern and clean. Our room was very clean & spacious. The beds & pillows are so comfortable. It even had a full size sofa (bed). The staff is friendly & hospitable. They have everything you need!

Review collected in partnership with Best Western

Helpful?
Thank marilyne762
Hartfordgm, General Manager at BEST WESTERN Hartford Hotel & Suites, responded to this review

Thank you for taking the time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Hartford Hotel & Suites in Hartford, CT is located just five - ten minutes from downtown and at the crossroads of New England - Routes I-91 and I-84. The hotel is conveniently located 1.5 miles from the Hartford Convention Center, and is near the CT Expo Center, XL Center, Downtown Hartford corporate offices, The Mark Twain House & Museum, XFINITY Theater, Six Flags(R) New England, Goodwin Park Golf Course, Wadsworth Atheneum, Hartford Hospital, and St. Francis Hospital are nearby as well, including Aetna(R), the University of Hartford, Trinity College and the Connecticut State Capitol building. Our patrons stay connected with business amenities like free high-speed, wireless Internet access and a business center. We also boast 943 square feet of meeting space, ideal for most meetings or events in Hartford, CT. Our hotel's location is a few miles from some of Hartford's most popular attractions. Take a tour through Hartford's many historic homes like the Harriet Beecher Stowe Center and The Mark Twain House & Museum. You can see contemporary and classic works of art at the Wadsworth Atheneum or spend the day outdoors at Bushnell Park. Let our hotel in Hartford be your home away from home. Join us each morning for a full hot breakfast buffet, enjoy a refreshing swim in our seasonal heated outdoor pool, relax in our indoor whirlpool or get an invigorating workout in our fitness center. The hotel is 100% non-smoking in all Guest rooms and Public areas. This Hartford, CT hotel's location near downtown Hartford makes us the ideal choice for both business and leisure travelers. We provide complimentary shuttle service to 7 miles radius within the greater Hartford area. Book your stay at the BEST WESTERN Hartford Hotel & Suites today! Must be 21 years of age to check-in. ... more   less 

Additional Information about BEST WESTERN Hartford Hotel & Suites

Address: 185 Brainard Rd, Hartford, CT 06114-2102 (Formerly Holiday Inn Express Hotel & Suites)
Location: United States > Connecticut > Hartford
Price Range: $115 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hartford Hotel & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hartford
Holiday Inn Hartford
Hotel Style:
#1 Best Value Hotel in Hartford
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