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Mystic Marriott Hotel & Spa

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Mystic Marriott Hotel & Spa
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791 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Kansas City, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 16, 2014 via mobile

Looking for a quick getaway they offered a package featuring a one-night stay, $100 spa credit, $100 dinner credit and bottle of champagne at a reasonable rate! Sounds good, right? WRONG! I requested an early check-in and called to confirm this was possible, however when I arrived (in middle of snowstorm) I was told I'd have to wait-- another THREE... More 

Helpful?
1 Thank Stephanie B
MysticM88, Manager at Mystic Marriott Hotel & Spa, responded to this review

Thank you for taking the time to notify us of your experiences at our hotel and we deeply appreciate all feedback we receive. We are so sorry to hear that you did not fully enjoy your stay with us it is our goal to strive and excel at offering all guests a wonderful stay. I completely understand your frustration and... More 

Bayside, New York, United States
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 15, 2014

Ued this as a base to visit Mohegan Sun, which is about half an hour away. The hotel has a lovely lobby which includes a Starbucks and a restaurant. The is also a Red Door spa adjacent to the lobby. We did not use the spa or health club, so I can't comment on those. The room was comfortable, standard... More 

Helpful?
Thank Larry B
Gaithersburg, Maryland
Level Contributor
126 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

The Marriott was lovely. We travelled with our adult children and they were given an adjoining room which was very convenient. The beds were comfortable and the room was very spacious. The staff was helpful and very pleasant.

Helpful?
1 Thank Carol0910
Wilbraham, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 10, 2014

I needed to get away for a day over the last weekend, so on February 8th, 2014, I booked a room with a whirlpool online and headed to Groton. This hotel was easily found right off of I-95, but far enough away from the highway that there wasn't any appreciable noise from the traffic. When I entered the hotel Bethany... More 

Helpful?
1 Thank Tim D
Needham, Massachusetts
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 10, 2014

We had a large family gathering at the Marriott Mystic Hotel. I can honestly say that the staff was the friendliest and most accommodating I have ever encountered. On top of that, the hotel is beautiful and in a great location. The in-house Starbucks is also a special treat. Only disappointments was the pillows and bed were not that comfortable.

Helpful?
1 Thank Keith L
Boston MA Area
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 9, 2014

I stayed in this hotel a couple of weeks ago for a dance competition. I have never stayed in a hotel that was totally unwilling to accommodate every single request I made. I specifically requested a room with 2 beds when I made the reservation - apparently there is a difference between "requesting" a certain type of room and "reserving"... More 

Helpful?
Thank Peter S
MysticM88, Director of Guest Services at Mystic Marriott Hotel & Spa, responded to this review

Thank you for taking the time and sharing your recent experience with the Mystic Marriott Hotel & Spa. You indicated in your review that your recent stay at the Mystic Marriott was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your... More 

East Hartford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 4, 2014

From check in to departure everything was outstanding. The welcome of Jen at check-in and her courteous attention throughout our stay put the service over the top, staff like her is a reason why guests become stockholders.

Helpful?
Thank Jon P
Arlington, Virginia
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 1, 2014

We are here for the Annual Catboat Association meetings, and we're glad the association chose this hotel. The meetings room are nice, and the pool is great for the kids. My ten-year old said "It does feel like a Marriott. This is wonderful." Breakfast buffet was afforable, and there were a lot of choices, but not great tasting. . .... More 

Helpful?
Thank Rose Mary G
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 28, 2014 via mobile

Marriott must add Boca Burgers to the Hotel Room Service Menu. Today, everyone is really into a delicious veggie burger or veggie cheeseburger, side of fries and a cheese quesadilla on the menu with the mac and cheese or pasta with garlic butter and mozzarella. Simply comfort foods for vegetarian palates.

Helpful?
Thank RAM266
Mystic, Connecticut
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed January 23, 2014

This is a nice looking property. Large , lots of conference space and a spa and restaurant. It was very busy when we were there and we didn't mind that part at all. We did mind though when we got to our room and could hear every conversation in the hallway and in the rooms on either side of us...all... More 

Helpful?
Thank Caroline C
MysticM88, Director of Guest Services at Mystic Marriott Hotel & Spa, responded to this review

Thank you for taking your time to provide us with your valuable feedback regarding your stay at the Mystic Marriott Hotel & Spa. We are focused on ensuring that we create wonderful memories for all our guests. The Octagon and The Octagon Lounge are geared to serve not only our hotel guests we also cater to the local patrons on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Marriott Hotel & Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Location: United States > Connecticut > Groton
Price Range: $191 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mystic Marriott Hotel & Spa 4*
Number of rooms: 285
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott
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