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Mystic Marriott Hotel & Spa

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#2 of 14 Hotels in Groton
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Mystic Marriott Hotel & Spa
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848 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Severna Park, Maryland
Reviewed July 21, 2014

Don't be fooled by the name of the hotel. It's located in a secluded area just off of I95 in Groton, about 10 minutes from Mystic Seaport, but its a beautiful Marriott property. Despite a weekend calendar that included 7 weddings during the weekend of our stay, the staff was prompt and attentive. This was our second stay at the...

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Helpful?
Thank shelda g
Stamford, Connecticut
Reviewed July 17, 2014

Good gym, nice updated property restaurant has good food great staff Roger and Amy always attentive and great attitude they work the bar always enjoy dinner at the bar Breakfast buffet at this hotel is also. Very good and complimentary for platinum members

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Helpful?
Thank Rockrimmonroad
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear rockrimmonroad, Thank you for your review of the Mystic Marriott Hotel & Spa. I am pleased you were happy with the fitness center and the overall property, and that you had the chance to take advantage of the breakfast buffet. I am also glad you enjoyed your experience at Octagon, and I will pass along your comments to Roger...

Farmington, Michigan
Reviewed July 17, 2014 via mobile

Even though it was a one stay this hotel was a high end, luxurious, very comfortable, super friendly staff and service. Entrance is grand and amenities were very good. Restaurant was high quality and really enjoyed the environment.

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1Thank jcarb19
Darien, CT
Reviewed July 17, 2014

As a longtime Marriott Rewards member, I am regularly upgraded and usually enjoy excellent service at Marriott properties. I have stayed at the Mystic Marriott many times, and previously wrote a favorable review. But during my most recent stay, July 7 and 8, there was a noticeable falling off. Although I was upgraded to the concierge floor, there is no...

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Helpful?
Thank 8MoonRiver
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear 8MoonRiver, Thank you for taking the time to review your stay here at the Mystic Marriott Hotel & Spa. During the time of your visit, we had been trying out new processes for the concierge lounge. The first attempt, the one in question, was not successful. We now have a schedule and menu that is favorable to guests and...

Hebron
Reviewed July 16, 2014

We stay at this hotel every year while on our vacation in the Northeast. I am happy to say that this property is exceptional. We have come to know the staff and they are truly like family. The hotel is very clean and the atmosphere is very inviting and luxurious. We get the upgrade for our family of 5, as...

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Thank Theresa A
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear Theresa, Thank you so much for your amazing review of the Mystic Marriott Hotel & Spa! I am so pleased you and your family enjoyed every aspect of your time here. Thank you for all of your positive comments, including your kind words about Amanda and myself. We are looking forward to your future stays, and will continue to...

Illinois
Reviewed July 15, 2014

Being a Marriott Rewards Member, I try to be brand loyal. In town to drop of son at the CGA and needed a 1 night stopover before moving family of 4 to the Residence Inn. Arrived at 11:00pm and checked in with ease. No baggage help at that hour or valet, but no big deal. Place was hopping b/c of...

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2Thank jserna20
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear jserna20, Thank you for taking the time to share some positive feedback on your stay at the Mystic Marriott Hotel & Spa. I am delighted to hear that your check-in process went smoothly and that you were satisfied with our clean, spacious rooms. I’m also glad you enjoyed the wide variety of foods that we offer for our delicious...

Tarpon Springs, Florida
Reviewed July 10, 2014

I was able to stay at this hotel on a business trip. The staff is well trained and very attentive to each hotel customer. It is like staying at a resort property. The best part is the award winning restaurant and lobby bar. The Happy Hour is one of the highlights of staying here. Rooms are very clean and modern....

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Thank Jetty_Jeff
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear CRACKER_JEFF, Thank you for taking the time to write a wonderful review of your stay here at the Mystic Marriott Hotel & Spa. I’m so glad you had the chance to experience Octagon Steakhouse, and that you enjoyed happy hour at the lounge. I am also delighted you found our rooms to be very clean and modern. I look...

Wiscasset, Maine
Reviewed July 8, 2014

Disappointing. Very disappointing. We stayed here a few years ago and it was outstanding. Great service. Great location. Everything worked. This time... not so much. First, tried printing out some email from the lobby workstations. Tried one, then the other, then the third. Nothing. Finally, someone comes out to the front desk from the back office and says the printer...

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2Thank Fish4Stripers
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear Fish4Stripers, Thank you for taking the time to write about your experience here at the Mystic Marriott Hotel & Spa. We recognize the importance of replacing items in a timely manner. During the time of your stay, a printer had been ordered, and is now installed and working properly. In regards to your comment about the trays, room service...

Philadelphia, Pennsylvania
Reviewed July 8, 2014

We stayed here one night while touring area colleges. It is a beautiful hotel with a grand entrance. The staff is friendly and helpful. There is a Starbucks in the lobby and a hotel/bar. We watched the World Cup while grabbing a snack at the bar/pub which is family friendly. The food was good. The room was impeccably clean with...

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Thank Kelly M
Cromwell, Connecticut
Reviewed July 7, 2014

I booked a room here for 2 nights in a king size bed and when I checked in was given a small room with 2 double beds. They told me they were unable to change the room as everything was booked ( however I knew the hotel was not booked as some people in the wedding I was attending cancelled...

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3Thank Mary M
WHGGuestService, General Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear Mary M., Thank you for taking the time to review your stay here at the Mystic Marriott Hotel & Spa. We appreciate guest feedback as it helps us to continuously improve. I understand how you feel regarding your room reservation. Please be advised that the room sizes are the same whether it be a king size bed or two...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Marriott Hotel & Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Location: United States > Connecticut > Groton
Price Range: $139 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mystic Marriott Hotel & Spa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott
Hotel Style:
#1 Green Hotel in Groton
#2 Business Hotel in Groton
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Questions & Answers

Here's what travelers have asked, with answers from Mystic Marriott Hotel & Spa staff and other travelers.
5 questions
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Questions? Get answers from Mystic Marriott Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms facing the interstate might have road noise.”
 of 5 bubbles DUXBAY, 3 weeks ago | Read review
“Ask for River view”
 of 5 bubbles Duxburygirl, Dec 11, 2016 | Read review
“Room above the 2nd floor and away from the elevator.”
 of 5 bubbles JIMBOBOB32, Oct 19, 2016 | Read review
“high room for view”
 of 5 bubbles jjannuke, Oct 18, 2016 | Read review
“Geta room on the higher floors”
 of 5 bubbles jrodenhausen, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question