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Mystic Marriott Hotel & Spa

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#2 of 14 Hotels in Groton
GreenLeadersBronze level
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1 room 2 adults 0 children
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Mystic Marriott Hotel & Spa
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847 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Worcester, Massachusetts, United States
Reviewed 3 days ago NEW

Stayed for 6 nights for a convention and I was very impressed with the service. Every single employee I encountered made eye contact and smiled. They all said have a great day. Room was nicely cleaned everyday. Starbucks was accommodating to our group and even opened early so we could get coffee before leaving for the day. Waite staff during...

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Helpful?
1Thank Wendy C
Springvale
Reviewed 1 week ago

Very nice property. Very cheerful and helpful staff. The room was nice and comfortable and quiet. I had hoped to use the exercise room but we overslept each morning. There were 3 elevators and you didn't have to wait long for one. I have been at other hotels were the wait is excruciating. The food at the conference was good.

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Helpful?
Thank Jack M
North Haven, Connecticut
Reviewed 2 weeks ago via mobile

I recently stayed at the Mystic Marriott for business. I stayed for 2 nights in a King room & then I came back again & stayed 3 nights in a room with 2 double beds. The hotel is absolutely gorgeous! The rooms are very nice as well as clean & the staff is very helpful & friendly! The beds were...

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1Thank cbbct
MA
Reviewed 3 weeks ago

Our room was on the 5th (of 6 floors). It was large, clean, quiet, had quiet a/c and looked as if it were recently redecorated; actually, the whole hotel looked that way. We ate at both the bar and at the restaurant. We had not intended to eat "hotel food" on this trip, but we found that the menu, meal...

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Thank DUXBAY
Reviewed 4 weeks ago via mobile

Our stay was fantastic. From Jennifer at the front desk who checked us in and later sent us a bottle of champagne to celebrate, to Shawn the bellman who ran our shuttle to Mohegan & gave us directions around town, the service was top notch. Drinks at the lobby bar were great and the bartender very knowledgable. Our room was...

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Thank Elaine W
Colorado Springs, Colorado
Reviewed January 14, 2017

The management and staff are very nice at this hotel. The restaurant has good food and there is a nice bar area. We were also there for a reception in the ballroom and the hotel chef/staff served some very good food. Our bed was comfortable and room location was quiet. Stopped by the Spa and purchased some items on sale....

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Thank Susan A
New York City, New York
Reviewed December 31, 2016

This was our second visit. This time we celebrated my husband's retirement. Corinne Sabilia, the front office manager, was very accommodating in regards to meeting our special requests prior to our arrival. She is an excellent ambassador for the Marriott brand. The junior suite was great. Two separate rooms with plenty of space; bathroom much larger than in standard rooms;...

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Thank LoyalCancunFan
San Diego
Reviewed December 27, 2016 via mobile

Looked forward to staying at this Marriott while visiting family in the area. We stay in Marriotts wherever we go and this one is really nothing special. Not bad, but it doesn't have anything to give reason to want to stay here vs. the many other hotels just up the street (which are walkable to shopping and dining). Got the...

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1Thank Catsandbear
Corinne S, Front Office Manager at Mystic Marriott Hotel & Spa, responded to this review

Dear Catsandbear, Thank you for your feedback about your recent stay at the Mystic Marriott Hotel and Spa. I apologize that your experience with the concierge lounge was not up to your, or our, expectations. I would love to speak to you regarding your stay so I can get more information to effectively follow up with the appropriate departments to...

pjpowers82
Reviewed December 12, 2016 via mobile

I stayed here for 3 days for a work conference. The staff was friendly, small snafu with the water heaters during our stay but that was just one day. The food was pretty good, the bar staff was friendly Short drive to a lot of locations like Mystic downtown, aquarium, casino, etc.

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Thank pjpowers82
Massachusetts
Reviewed December 11, 2016

I initially gave this hotel a three-star rating with discussion of its positives and negatives. At the time of my review, I saw that the hotel management had a perverse way of responding to negative Trip Advisor reviews by ignoring guests’ concerns and complaints and citing only the positive aspects of their statements. Of course, management did exactly that with...

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Helpful?
Thank Duxburygirl
Elizabeth B, Director of Operations at Mystic Marriott Hotel & Spa, responded to this review

Dear Duxburygirl, Thank you for your review for the Mystic Marriott. I apologize if my response was not satisfactory. Unfortunately I can not look into this matter further as I do not have any of your information due to this being a social media review. If you would like to discuss this matter further please feel free to reach out...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Marriott Hotel & Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Location: United States > Connecticut > Groton
Price Range: $140 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mystic Marriott Hotel & Spa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott
Hotel Style:
#1 Green Hotel in Groton
#2 Business Hotel in Groton
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Questions & Answers

Here's what travelers have asked, with answers from Mystic Marriott Hotel & Spa staff and other travelers.
5 questions
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Questions? Get answers from Mystic Marriott Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms facing the interstate might have road noise.”
 of 5 bubbles DUXBAY, 3 weeks ago | Read review
“Ask for River view”
 of 5 bubbles Duxburygirl, Dec 11, 2016 | Read review
“Room above the 2nd floor and away from the elevator.”
 of 5 bubbles JIMBOBOB32, Oct 19, 2016 | Read review
“high room for view”
 of 5 bubbles jjannuke, Oct 18, 2016 | Read review
“Geta room on the higher floors”
 of 5 bubbles jrodenhausen, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question