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Mystic Marriott Hotel & Spa

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625 North Road (Route 117), Groton, CT 06340
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771 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Los Angeles, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location, close to main highway and charming seaside Town of Mystic. All the staff are very friendly and helpful. Steve who works in the lobby lounge is a well seasoned traveler and has great suggestions for the area. Also close to Bluff Point Park which has beautiful walking trails that lead to a scenic coast line. Highly recommend this... More 

Helpful?
Thank Hasenberg2011
New York City, New York
Level Contributor
145 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I last reviewed this hotel back in 2013 and after re-reading my review, I need to now temper the review with some disappointment that the hotel really has not undergone any noticeable renovation since that time. It is still a very nice place to stay and you feel that you are in a lovely upscale hotel (weekends are very busy... More 

Helpful?
Thank rhkfreespirit
New York City, New York
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We checked into the Mystic Marriott for a fun wedding weekend. The pictures online looked gorgeous, in reality, it's just "meh", your typical Marriott at a higher price. At check-in not only were we not greeted nicely ("may i help you" in flat tone and no smile), we were extremely disappointed to find our King room was not available, despite... More 

Helpful?
Thank ashleye54
Elizabeth B, Director of Operations at Mystic Marriott Hotel & Spa, responded to this review

Dear ashleye54, Thank you for bringing your experience to our attention and sharing such candid feedback. We deeply regret that you encountered such challenges during your stay. Please know that we took actions to resolve these issues. We hope that we have the opportunity to accommodate you in the future. Feedback from guests like yourself is what makes us better.... More 

NEW JERSEY
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We decided to stay at Mystic Marriott Hotel & Spa to celebrate our 23rd wedding anniversary from Sun-Mon. We are Elite Platinum customers and received a text on Saturday that said "check in now to access your Elite benefits" So I checked in for the next day and requested early checkin. We arrived earlier that morning and tried to check... More 

Helpful?
Thank Celeste P
Jericho, New York
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Promises aren't kept. I was promised a connecting room to help with our sons young family. They ended up on the other side of the hotel in the middle of a block of wedding guests. 2:30AM my son called security to break up a loud party in the room next door. 45 minutes later with constant door slamming it was... More 

Helpful?
Thank annlwilliam
Elizabeth B, Director of Operations at Mystic Marriott Hotel & Spa, responded to this review

Dear annwilliam, Thank you for taking the time to speak with me about your recent stay at Mystic Marriott Hotel & Spa. While it was disappointing to hear that your stay with us fell short of your expectations, I am grateful I was able to connect with you through email. I hoep to be able to host you again in... More 

Vernon, Connecticut
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed overnight at this property so that we could catch the early ferry over to Block Island. The hotel itself is beautiful. When we checked in, they had given away our king size bed, so we got stuck with a queen room which they promised was an upgraded room since their queen rooms are normally just double beds. The... More 

Helpful?
Thank Sheary M
Elizabeth B, Director of Operations at Mystic Marriott Hotel & Spa, responded to this review

Dear Sheary M, Thank you for taking your time to provide us with your valuable feedback with regard to your stay at the Mystic Marriott Hotel & Spa. We were pleased to hear your experience with the restaurant team was so positive. I do apologize for any inconveniences you encountered with your guest room keys. I would love to discuss... More 

New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my husband and our two young children over the 4th of July weekend. It was a three-nights spontaneous get-away for the family and we found this hotel pleasant and very customer-oriented. The staff was quick to respond to particular requests; such as unclog a bathroom sink in the bathroom in the pool area and... More 

Helpful?
Thank Susan F
New York
Level Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family bonding in Mystic Connecticut . I chose Mystic Marriott Hotel . But it's almost a disappointment after what an unfortunate incident happened in the hotel that was experienced by the entire hotel occupants . It was not handled accordingly , but , in fairness , the hotel manager tried to recuperate what a moral damaged it... More 

Helpful?
2 Thank NycVen13
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After a horrible experience with two hotels this past weekend, we booked here for a night. I was in town for a baseball tournament with my 16 year old son. It was pricey, more than I would generally spend for a tournament weekend...but, proved to be well worth it. This hotel epitomizes luxury. It was impeccably clean. The staff at... More 

Helpful?
Thank Heather D
Cape Cod, Mass.
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Although technically not in Mystic, the hotel is located directly off the highway in Groton and it's an easy drive into downtown Mystic for restaurants, shopping and area attractions. The hotel is a typical Marriott...large, well appointed rooms, but the biggest attraction for us was the Red Door Spa, located right inside the hotel. We'd been there several times before... More 

Helpful?
Thank judytravel
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Marriott Hotel & Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Location: United States > Connecticut > Groton
Price Range: $202 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mystic Marriott Hotel & Spa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott
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