Hotel Hi-Ho
4180 Black Rock Tpke, Fairfield, CT 06824-1844
Lowest prices for your stay
$129
Free cancellation until 03/31/23
$129
Free cancellation until 03/31/23
No prepayment needed
$130
$109
Hotels.com$129
Travelocity$129
ZenHotels.com$130
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (171)171
Room & Suite (44)
Dining (29)
About
#2 of 3 hotels in Fairfield
Location
4.4
Cleanliness
4.5
Service
4.1
Value
4.1
Hotel Hi-Ho is a recently restored Hi-Tech Hotel located in Fairfield, Connecticut. The iconic property, built in 1960, offers purposefully-designed guest rooms, stylish social spaces and destination dining at on-site restaurant Barcelona Wine Bar. With complimentary amenities including in-room WiFi, Roku Streaming Services, and parking right off the scenic Merritt Parkway at Exit 44 , Hotel Hi-Ho provides guests an elevated hospitality experience amidst one of Connecticut's most bustling communities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Restaurant
Non-smoking hotel
Express check-in / check-out
Room features
Air conditioning
Iron
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Contact
4180 Black Rock Tpke, Fairfield, CT 06824-1844
Getting there
Rental CarsSee all Fairfield rental cars
348Reviews6Q+A72Room tips
Reviews
Traveler rating
- 187
- 79
- 29
- 24
- 29
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Hotel was a great value for the quality but my motel room on the hotels front side faced a rock quarry and the jackhammering started at 7:30 am every morning except thanksgiving day. I recommend a room in the back which may be less noisy. As a single woman I would have felt safer with a 24 hour person on site at night. At night there is no lobby person and like a motel, the rooms doors faced the walkway. I had no security issues though during my 4 night stay. However, the rooms themselves are excellent with nice towels and huge bathroom and nice bedding. Very high quality at a low price per night. Daily maid service.
Read more
Date of stay: November 2022Trip type: Traveled solo
Room Tip: Ask for room on back side of hotel facing trees instead of rock quarry.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great style, wonderful coffee, super soft towels and bedding. The rooms are small but comfortable. The staff are very hospitable- but not always available. There is some noise from the traffic, and the changing door code everyday was a little bit of a hassle, but I would have expected to pay double.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca H, Marketing at Hotel Hi-Ho
Responded Sep 30, 2022
Thank you for your five star review! We are so happy to hear you had a great stay and loved the property! We hope to see you again soon next time you are in the Fairfield area!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Higherend Motel, certainly not a hotel. We had a terrible noisy room 311 with a constant generator type loud noise. Called their number [nobody on premise] with no result nor any sympathy. They don't care once they have your money. Stay away !
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca H, Marketing at Hotel Hi-Ho
Responded Sep 30, 2022
Thank you for your feedback. We're sorry to hear that your stay didn't go as expected. We can assure you that this isn't the normal experience for our guests, as we always aim to provide exceptional customer service. We hope you decide to give our property another chance if you happen to return to the Fairfield area in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Advertised as high speed internet and the internet connection was horrible. The TV went out around 9pm and never came back on. And there is absolutely no cell service in the room. Don’t waste your money on this place.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rebecca H, Marketing at Hotel Hi-Ho
Responded Sep 30, 2022
Thank you for your feedback. We're sorry to hear that your stay didn't go as expected. We can assure you that this isn't the normal experience for our guests. We hope you decide to give our property another chance if you happen to return to the Fairfield area in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I tried to do the online check in and it wouldn’t work. I called their phone number and was on hold for 15 mi items. The operator told me that he fixed the issue and I should go check in online. It gave me an error and told me to visit the front desk. Which doesn’t exist. I called back and no one ever answered. I contacted Hotels.com and they called and no one ever answered. I booked a different hotel and Hi Ho refused to refund my money.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rebecca H, Marketing at Hotel Hi-Ho
Responded Sep 30, 2022
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We can assure you that this isn't the normal experience for our guests, as we always aim to provide exceptional customer service. We hope you decide to give our property another chance if you happen to return to the Fairfield area in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I stay here every year as we head down south with our brother who lives on the Norwalk/Westport line. We also like eating at the Barcelona Wine Bar which is on the first floor. My only complaint was that we were closer than usual to the Merritt Parkway . Next year I will call directly to see if we can book the room furthest from the Merritt. I am always happy that someone took the time and money to refurbish this hotel.
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Hensey, Marketing at Hotel Hi-Ho
Responded Jun 13, 2022
Thank you for your great review! We are so happy to hear you had a great stay and look forward to your return next year!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm writing this review for those of you who are concerned about the bad reviews of this hotel. Everyone in my party thought this hotel was perfectly fine. A week or so before my stay I had to alter my reservation, and did so over the phone with a person who was very helpful and professional, and also asked if I wanted the two rooms to be next to each other (they were). The online check-in process was seamless - nothing unexpected, no unexpected charges whatsoever. The room was very clean and quite comfortable. I didn't hear any noise from either the road or the restaurant. I had a good night's sleep. My sister was staying in the room next door, and neither of us could hear the other one's TV or anything. This hotel was very convenient for a family gathering, and I would absolutely stay there again. It is not fancy, but it is absolutely fine. One thing I would agree with is the heater is extremely loud.…
Read more
Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Ask for a room in the back to be away from the restaurant.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Hensey, Marketing at Hotel Hi-Ho
Responded May 25, 2022
Hi Lara, Thank you for your superb review! We are happy to hear you had wonderful stay! We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm a local resident and sent family there who were in town for a family event. We had to pick them up after they checked in because the room was damp, smelly, had bugs and was gross. We tried to contact the hotel and were routed to their other hotel, the person was unhelpful. They then charged the card on file for incidentals for her entire stay even though she checked out early and never actually stayed even one night never mind two. Very disappointing experience.
Read more
Date of stay: March 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rebecca Hensey, Marketing at Hotel Hi-Ho
Responded May 25, 2022
Thank you for the review. We're sorry to hear that your stay didn't go as expected. This is surely an unfortunate series of events, and we can assure you that this isn't the normal experience for our guests. Please read some of our other great reviews and reconsider us in the future. Best, Hotel Hi-Ho
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a dirty, run down place. I just want to warn people who like clean, safe, peaceful motel rooms- don’t stay here. My husband and I came to visit my granddaughter who lives 10 mins away so I thought it would be a convenient stay. We walked into the room, the tiny room was filled with a king size bed which left us little to walk and a tiny little pleather chair in the corner. Upon entering the room it smelled liked it had been sprayed with a deodorizer. Which actually reeked of pot I guess from neighbors. The carpets are worn and dirty. And splatters if toothpaste on the bathroom wall. The do not disturb hanger was dirty and looks like it had been in the parking lot. Eww, safe was broken so we took our valuables with us. The heater/fan was loud and cold when it first comes on and because of the small rooms you are forced to sleep next to it. Too cold not to have a heater on. So we tried to block the fan with a pillow block. Durning the night we were kept up by our neighbors partying and screaming. We left as soon as we could 8:30am and they were still going at it. Air brakes on truck and noise from the highway and the mere fact that it is hard to find a parking spot when the restaurant is open. Well I have just never had a worse experience. I want my money back, it was that bad. But all I am going to get is , we are sorry and hope you give us a second try. I would like it if you reach out to me and make it right. I did talk with someone on the phone but there was not any thing done about the loud patrons next door. By the way a luxury king you would think it would have a microwave or refrigerator. That’s my bad. Claiming to be a luxury hotel is their bad!…
Read more
Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Rebecca Hensey, Marketing at Hotel Hi-Ho
Responded Feb 23, 2022
We sincerely apologize that your stay fell short of your expectations. Here at Hotel Hi-Ho we take guest feedback very seriously. We can assure you your experience was certainly a one-off incident, as we are committed to consistently meeting & surpassing our guests' expectations. We would appreciate the opportunity to discuss your review in further detail. When you have a minute, please reach out to the Manager on Duty directly at 203-259-5264 or stay@hotelhiho.com, as we would love a chance to address your concerns in regards to your most recent stay. Thank you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As parents of a SHU student, we decided to give this motel a try. It was close to the university, looked like it had a nice vibe, and to spite the $50 extra incidentals charge (which baffles me, after seeing very few incidentals at all during my stay) the rate was fair. Pros: Clean, comfortable bed, fairly easy check-in. Cons: Loud street traffic all night, loud heater/ac unit (had to turn it off to sleep=no heat/November, noise outside room until late (patrons from bar), no chair or place to sit, and charged a deposit that exceeded the cost of our stay and as of a day after departure has not been credited. Oh, and our maid knocked on the door at 8:30 am. Yikes! We will not return. We typically stay at local major hotel chains and will return to those on our next stay in the area. It may cost a few extra dollars but it now seems worth it.…
Read more
Date of stay: November 2021
Value
Location
Service
Room Tip: Room 217 (Avoid - Noisy)
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rebecca Hensey, Marketing at Hotel Hi-Ho
Responded Nov 22, 2021
We're sorry to hear that you weren't satisfied with your stay. Please know we always aim to provide the best experience possible to all of our guests. Our incidental policy is in fact a standard practice amongst almost all hotels. It is simply an authorization, not a payment, that is released upon check-out if no additional fees are added to your stay (i.e. cleaning fees, damage fees, etc.). We recommend contacting your bank directly if the authorization has yet to be released after your check-out date, as the timing of the release is dependent on each individual bank. We thank you for your feedback and hope you give us a second chance the next time you are in the Fairfield area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$122 - $160 (Based on Average Rates for a Standard Room)
LOCATION
United StatesConnecticutFairfield
NUMBER OF ROOMS
40
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL HI-HO $106 ($̶1̶3̶9̶) - Prices & Reviews - Fairfield, CT
Frequently Asked Questions about Hotel Hi-Ho
Which popular attractions are close to Hotel Hi-Ho?
Nearby attractions include Beardsley Zoo (4.6 miles), Fairfield Theater Company (4.3 miles), and Fairfield Museum and History Center (4.5 miles).
What are some of the property amenities at Hotel Hi-Ho?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Hi-Ho?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Hotel Hi-Ho?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hotel Hi-Ho?
Conveniently located restaurants include Ralph N Rich's, Barcelona Wine Bar, and Super Duper Weenie.
Which languages are spoken by the staff at Hotel Hi-Ho?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Hi-Ho?
Many travelers enjoy visiting Westport Museum for History & Culture (6.2 miles), Academy Hill (7.5 miles), and Stratford Historical Society Capt David Judson House (7.5 miles).
Is Hotel Hi-Ho accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.