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Quality Inn East Haven

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Quality Inn East Haven
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62 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Franseco is wonderful and kind, Very good service and very helpful. Will come back soon. The rooms were ok they could use a fridge and more towels. Pool should have later hours, would tell a friend to come stay here.

Helpful?
Thank ashleydeacetis
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear ashleydeacetis, Thank you so much for your review. I am glad you had a nice experience at our hotel. We will consider extending pool hours later than 8 pm. Extra towels are available at front desk. Just let us know and we will bring them to your room. I hope to see you again when you are back in... More 

South Plainfield, New Jersey
Level Contributor
116 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our expectations are not that high for the "Express" style motels, but we were pleasantly surprised by this Quality Inn. On the downside, the sign says that the rooms have been recently renovated - but we think the sign may have been up for some time. Not that anything was wrong exactly, but the renovations were already beginning to show... More 

Helpful?
Thank G M
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear GM, Thank you so much for your review. I am glad to know you enjoyed your stay. Please let us know if there is anything else we can do to make your next visit even more comfortable. Thank you again and hope to see you soon! Sincerely, Nishal D Manager More 

Goodyear, Arizona
Level Contributor
184 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here last night. Check-in was easy and the staff was efficient. The room and bathroom were very clean and the shower head was nice. Breakfast and coffee were good. If we are ever in the area again we wouldn't hesitate to stay here again.

Helpful?
Thank Rick H
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Rick H, Thank you so much for your positive feedback. I am glad that everything went well during your last stay at our hotel and that you liked our specious rooms, bathrooms as well as hot breakfast in the morning. We will be more than happy to welcome you back! Thank you again and enjoy rest of the summer!... More 

Alplaus, New York
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a renovated room (a banner advertised that all rooms had been renovated). The lobby was also renovated. The room was pleasant, with new furniture. (The renovation was a little inconsistent; the walls could have been a little fresher, and there was a cigarette burn in the coverlet, even though it was a non-smoking room.) Breakfast was free but... More 

Helpful?
Thank drmjd
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear drmjd, Thank you for your review. I have taken notes from your feedback and will share it with upper management to make improvements for our future guests. Please let us know if there is anything we can do to make your next stay even more pleasant and comfortable. Sincerely, Nishal D Manager More 

San Juan Cosala, Mexico
Level Contributor
253 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room wasn't clean and the neighborhood was sketchy. There was a lot of road noise. The internet did not work in the room. The breakfast was OK and I'm glad I was in the lobby early using the internet and ate before the rush of people. The breakfast space is too small for the number of rooms. I definitely... More 

Helpful?
Thank Dean H
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Dean H, I am very sorry that you did not enjoy your stay. Your feedback is very important to us and we will use your review to make improvements for our future guests. Thank you again for your review and we hope you give us one more chance to provide you a superior service. Sincerely, Nishal D Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I got out of work late and was so tired! At the desk was Francisco. He was great. I could not have asked for a more professional, helpful and polite young man. Thanks for making a hard day so easy at the end!

Helpful?
1 Thank Robin L
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Robin L, Thank you so much for your review. We are glad Francisco was able to provide you an excellent service and that you had a great experience on your recent stay. Thank you again for staying with us and we look forward to see you again in future! Sincerely, Nishal D Manager More 

Louisville, Kentucky
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I work as a chef at a four diamond hotel in Louisville, KY, and have been in the service industry for a very long time. That being said, I know what it takes to make a customer's stay away from home as comfortable as possible. This hotel is truly a bargain. The room I stayed in was impeccably clean and... More 

Helpful?
Thank LostProphet64
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear LostProphet64, Thank you so much for taking the time and write a very nice review for us! We are so glad that you found your home away from home! We look forward to see you again when you are back in New Haven. Sincerely, Nishal D Manager More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Recently refurbished, obviously well maintained too. Only place that allowed pets and under 100.00 a night. The usual amenities such as business section with computers and printers, breakfast and pool out front. Room was quiet and loved being on 1st floor and drive up to the room door. Isn't is odd that these places can put out decent food for... More 

Helpful?
Thank sdarcy55
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear sdarcy55, Thank you very much for your review. We are delighted to know you found our hotel the most affordable which includes free breakfast as well as pet friendly. Our staff is always happy to make each guest's stay most comfortable and pleasant. We hope to see you again in future when you are in the area! Sincerely, Nishal... More 

Parkersburg, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016

This property has been recently updated. I found the room large, carpet and bed new and staff helpful. It was a very pleasant surprise. The breakfast had eggs and sausage, waffle skillet, and choices of pastries. USA Today newspaper and coffee. Exercise room and common areas are clean. The location worked well for me.

Helpful?
1 Thank danettedniell
Nishal_QI, Front Office Manager at Quality Inn East Haven, responded to this review

Dear danettedniell, Thank you so much for your review! I am glad that you liked the location as well as the room. Please let us know if there is anything we can do to make your next visit even more comfortable. Thank you again and we look forward to see you again in future! Sincerely, Nishal D More 

Level Contributor
358 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed May 28, 2016

Our stay was very pleasant thanks to Roshani with her helpfulness and consideration. Our room was clean and a good size for two people. Quality Inn had been remodeled so it had a fresh look. The pool was open for the Memorial Day weekend. Since, it was 90 degrees that was a good thing. The breakfast with the waffle machine... More 

Helpful?
1 Thank yellowbirdVermont
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Hello yellowbirdVermont, Thank you so much for your review! I am delighted to know you enjoyed your stay with us and liked the breakfast selection as well as convenient location. Roshani is a gem of our front office team and she truly cares about our guests and their needs. Thank you again and I hope to see you in future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Quality Inn East Haven

Address: 30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Location: United States > Connecticut > East Haven
Price Range: $80 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn East Haven 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Quality Inn East Haven Hotel East Haven
East Haven Quality Inn
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