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Holiday Inn Hartford Downtown Area

Traveler (52)
Room & Suite (17)
Dining (3)

About

#2 of 5 hotels in East Hartford
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
84Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
304Reviews
7Q+A
50Room tips
Traveler rating
  • 126
  • 82
  • 51
  • 25
  • 20
Time of year
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Popular mentions
Stayed for business purposes in May and was pleasantly surprised at how friendly and how accommodating the staff were. The room was clean, and the breakfast (for purchase) was good. They had a menu to select from as well if you didn’t want the $12.99 buffet. I’d go back next
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Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown Area
Responded 6 days ago
Dear Wendenf, Thank you so much for taking the time to post your review of your recent stay. There is nothing better for us than knowing you loved our Team. I can assure you that your comments will be shared with our Team and your words will serve as encouragement to continue offering great service. We look forward to having you back. Fondly, Mark Henshaw General Manager
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The hotel staff was helpful and friendly. The room was comfortable and spacious. We were there for several days for a conference and the facilities were adequate. The food served during the conference was adequate.
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+1
Now I understand this is not the Intercontinental or the Kimpton, but this is a hotel in need of euthanasia. One positive: Latoya at the front desk. Thank you Latoya. Yup it is down hill from here. The room is old. This is the "presidential suite" but Bill Clinton was just
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Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown Area
Responded 1 week ago
Hi there, MatthewDD_13! Thanks for choosing Holiday Inn Hartford Downtown Area for your lodging needs and for leaving us feedback. I know that you had issues with the TV. Also, I'm fully aware that the size and the overall condition of the room fell below your expectations. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for letting you feel otherwise. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. I am confident that the necessary steps will be made to avoid the same inconvenience upon your return. On a lighter note, I'm glad that the service of our staff met your expectations. Your feedback will definitely help us towards bettering our services and we hope to host you again soon. All the best, Peter J. Case Manager IHGService
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My family & I were in town for the weekend (March 23rd-24th) and decided to stay here as we've been here before & it was close to where were heading. We arrived late in the afternoon and decided to take a nap. While trying to doze off, our neighbors to the left (we were in room
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Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown Area
Responded Mar 29, 2019
Dear ellebee914, I can assure you that our Team follows our security procedures without regard to ethnicity. I am sorry that our security team had to deal with noise complaints after 1:00 am and you were not in agreement with our resolution. I encourage you to contact me directly if you would care to discuss this further. Best Regards, Mark Henshaw General Manager
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Visiting the area for the 2019 Connecticut Golf Show and this Hotel was the Host Hotel for the 2nd year. From the front desk to housekeeping my stay was wonderful. Kevin, front desk clerk checked me in and it seemly like he was there all the time, very efficient front desk
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Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown Area
Responded Mar 28, 2019
Dear Golgguymb, We can not thank you enough for your kind words. I can assure you that your comment with be shared with our entire staff and will serve as encouragement to continue offering the most friendly and efficient service to our fantastic guests! Please don't let the year pass to 2020's Golf show before coming to see us again. Fondly, Mark Henshaw General Manager
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Previous
PRICE RANGE
$99 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton hotel east hartfordsheraton east hartfordeast hartford sheraton
FORMERLY KNOWN AS
Hartford Plaza Hotel
LOCATION
United StatesConnecticutEast Hartford
NUMBER OF ROOMS
215
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