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Holiday Inn Hartford Downtown Area

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Traveler (25)
Room & Suite (21)
Pool & Beach (4)
Overview
  • Excellent47%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible6%
Travelers talk about
“front desk”(64 reviews)
“room was clean”(20 reviews)
“shuttle service”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Hartford Downtown Area
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Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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271 results
Traveler rating
121
69
43
22
16
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LanguageEnglish
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121
69
43
22
16
Show reviews that mention
All reviewsfront deskroom was cleanshuttle servicechoose this hotelconvention centerthe hotel staffhartford downtownthe staff was friendly and helpfuleasy accessdefinitely stay here againfree shuttlefree breakfastconvenient locationterryedwardhighwaygm
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1 - 5 of 271 reviews
Reviewed 1 week ago via mobile

Stayed here twice in the last 2 weeks due to a family emergency. Very clean, comfortable, warm and inviting. The staff also go out of their way to welcome you and make sure you are set. Brandon greeted me both weekends and was upbeat and...More

Thank Pscyclist
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 1 week ago

Dear Pscyclist, It is so great to hear that our staff went above and beyond to ensure your comfort on both of your recent stays. We send positive thoughts for your family member during this hard time. We will be sharing your comments with our...More

Hotel's Favorite
Reviewed June 30, 2017 via mobile

Decent hotel with basic amenities. Staff was nice and friendly. Overall was a good experience staying here. Best part of the hotel facilities was the Shuttle service. Ṭim Parker, the driver was just too good. Always used to be on time and never made me...More

Thank nishant k
Reviewed 3 weeks ago

My overall stay was okay, nothing crazy. I liked my breakfast and lunch, my meals were generally fresh and tasty. The wifi could be better and some of the staff could be more enthusiastic when greeting. Not bad though.More

Thank chirstinamorell1979
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 3 weeks ago

Dear Christinamorell1979, Thank you for your candid review. We are so glad that you enjoyed our Food & Beverage so much during your stay. I am disappointed to hear that our Team was anything less than outstanding. I can also assure you that we share...More

Reviewed 3 weeks ago

Visiting Hartford, CT for Golf Show and this was the host hotel.. Very convenient location to the Hartford Convention Center and you can walk across the bridge.. Shuttle service is available Monday - Friday only...Breakfast buffet is available but not included in room. Rooms were...More

Thank Dick B
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 3 weeks ago

Dear Dick B, We are so excited to hear that your stay was outstanding. We especially appreciate you recognizing our excellent Housekeeping Team. Although we hope you return sooner, we look forward to seeing you for next year's show. Fondly, Mark Henshaw General Manager

Reviewed March 4, 2018

The accommodations are clean, comfortable and a great value... I would not recommend their restaurant though. Although I had a nice sleeping room, the meal I had for dinner was one of the worst ever. Grab dinner somewhere else.More

Thank JeffreyNaugle
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 4 weeks ago

Dear JeffreyNaugle, Thank you so much for your candid review. We appreciate you mentioning how clean and comfortable our facility was. I can assure that I have shared your comments with our Executive Chef and Food & Beverage Manager. We are disappointed to hear that...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Banquet Room
Room Service
Free Parking
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$100 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$100 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (25)
Room & Suite (21)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
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advajzer
March 8, 2016|
Answer
Response from Ty H | Reviewed this property |
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
0
Votes
Kristine B
October 16, 2015|
AnswerShow all 2 answers
Response from safe_foodforyou | Reviewed this property |
No shuttle to the airport. It's about a 30 minute ride. You could walk to XL center but I recommend you the the hotel shuttle.
0
Votes
Room Tips
"Find another hotel"
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"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
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