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Crowne Plaza Danbury

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Crowne Plaza Danbury
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Windsor Locks, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were in NY for a party and made reservations so we did not have to drive all the way home. Check in was smooth and friendly!! Room was spotless and comfortable! We went down for an appetizer and a drink and the bar was awesome. Breakfast was delicious!

Helpful?
Thank Iceman06096
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hello Iceman06096, Thank you for staying with us and for taking the time to leave us a review! We're very happy to hear you had an overall great time with us. Thanks for all the kinds words as well. We look forward to serving you again soon! More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Not really happy with this stay. The queen beds, are really "double" beds passed off as queen. We did have a nice dinner on the restaurant, but our breakfast omelet yes cost us more than our dinners! We initially chose this property because of the on site restaurant, but felt disappointed when we left. They do have bellhop service in... More 

Helpful?
Thank Hazel O
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hello Hazel, Thank you for taking the time to review your stay with us. We are sorry to hear you were unhappy with your stay. We also would like to apologize for the misinformation on our Double Room. If you know where that was listed, I can update the information in order to prevent this confusion in the future. We... More 

Scranton, Pa.
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at the Crown Plaza in Danbury. The hotel is beautiful .....very cheerful at check in and room was very nice. They were sold out the night I stayed. The bar restaurant has changed names but the service is only marginally better. With the amount of business people at hotel, and we invited... More 

Helpful?
Thank Scrantongolfnut
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hi Scrantongolfnut, Thank you for staying with us and for taking the time to share your experience. We're glad the front desk staff and room were to your liking. We are sorry for the service in the restaurant and will relay the message to the waitstaff. We hope to show you our improvements during your next stay. See you soon. More 

Columbus, Ohio
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Property is nice and clean with comfortable rooms. Two downsides to the visit lowered my rating. The third day of the stay our room had not been cleaned by 4:30 pm. At that point we asked for clean bath linens. They showed up while we were at dinner and left the old, dirty linens sitting there and still didn't clean... More 

Helpful?
Thank mugg7
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Thank you for taking the time to review your stay with us. We're sorry to hear that your stay was less than satisfactory. We have logged your notes and they will get looked at by the appropriate hotel staff. Thank you for staying with us and we hope to show you our improvements during your next stay. See you again... More 

Montrose, Pennsylvania
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

but not on the outside of the hotel. We were planning to use a coupon from the hotels coupon book, coupon said Southbury Plaza Hotel. Couldn't find it, finally called. Young man behind the desk informed me it was the Crown Plaza. Okay, we were there. He accepted the coupon, got a rate of $69.99 instead of regular price of... More 

Helpful?
Thank jktran
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hi jktran, I believe this review was meant for Southbury Plaza Hotel. We have not recently gone through a name change here in Danbury. If you ever need a place to stay in Danbury though, you know where to look. Have a great day! More 

New York City, New York
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dashing from an uncommonly long week of off-site work upstate NY to a wedding in Connecticut, I started to run out of steam. Was luckily able to snap up a room for the night in Danbury. Not a place high on many people's lists of "must-sees," I would have been perfectly happy for adequate. This property was really lovely, though.... More 

Helpful?
Thank Evan F
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hello Evan F, Thank you for staying with us and for taking the time to review your experience. We're happy to hear that we surpassed your expectations and were able to supply you a comfortable place to rest after a long week. Thank you for all the kind words and we look forward to serving you again, if you find... More 

Sydney, Australia
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unsure how this hotel can offer such nice rooms for the low price. We travel on a budget, but on occasion we will pay a bit more for the higher-end (business-type) hotels. This was a great room, though for some reason we were given one for handicapped people. All we had to do, though, was remove the seat in the... More 

Helpful?
Thank Melissa G
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hello Melissa G, Thank you for choosing Crowne Plaza Danbury and for taking the time to review your experience. We are pleased to hear that your room was comfortable, and that you enjoyed our newly-renovated exercise room as well as the breakfast buffet (it is apple smoked bacon!) We will relay the lotion comment to housekeeping, but feel free to... More 

Stormville, New York
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at the Crowne Plaza a few times and never had a bad experience. The rooms are all spacious, updated and clean. The staff are all friendly, helpful and accommodating. Rates extremely reasonable and the hotel is conveniently located right off of I84.

Helpful?
Thank Michelle A
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hi Michelle A, Thank you for staying with us here at Crowne Plaza Danbury and for leaving such a kind review. We're glad that you've had good experiences each time you've stayed with us, and we thank you for being a loyal customer! We'll see you again soon. More 

Glastonbury, Connecticut
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel the same day we were traveling through American Express. Price was reasonable. Didn't check in until around 10:30pm. Attendant at desk was like a one-arm paper hanger, answering phones and her walkie-talkie. She was handling it all but seemed she could have had help. She was slightly short to the guest she was on the phone with,... More 

Helpful?
Thank susan f
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hi susan f, Thank you for choosing Crowne Plaza Danbury and for taking the time to review your stay with us. We're happy to hear your stay was overall a pleasant one, but are sorry about the disruptive neighbors. Your suggestions will help us become the best we can, and we hope to show your our improvements the next time... More 

Brewster, United States
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a weekend away. I can honestly say that the beds were very comfortable. The a/c was definitely a positive. Problems I had with this hotel were as follows: 1. They don't have mini-fridges and microwaves - this was a downside for us because we like to have cold drinks and something we can heat up. Called the... More 

Helpful?
Thank Christine G
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

Hello Christine G, Thank you for taking the time to review your stay with us. We're sorry to hear that your stay was less than satisfactory. We have logged your notes and they will get looked at by the appropriate hotel staff. Thank you for letting us know of your dissatisfaction, as it is our duty to make sure we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This fully remodeled 243 room hotel features coffee makers, iron & ironing board, oversized desk with ergonomic chair, high speed internet access, two line telephone and iHome Docking Stations, 42 or 37 inch flat screen TV's and HD TV stations. Our elegant and chic guest rooms combined with our 9 meeting rooms and three ballrooms with a total square footage of 26,000 makes this the perfect selection for business or pleasure. The hotel also features an indoor pool and fitness center. Enjoy Ridgebury Café for breakfast and Hat City Tavern for an exceptional dining experience and drinks, as well as the availability of room service. Why stay anywhere else when our Shuttle will transport you to nearby corporations and attractions? ... more   less 

Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Rd, Danbury, CT 06810-5128
Location: United States > Connecticut > Danbury
Price Range: $103 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury
Hotel Style:
#8 Business Hotel in Danbury
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