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Super 8 Cromwell/Middletown

Hotels.com$54*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Super 8 Cromwell\/Middletown
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53 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Start your review of Super 8 Cromwell/Middletown
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Reviewed 1 week ago

Long strand of Flamingo red hair found on the bathroom sink (My hair is brown with blond high lights- it wasn't mine). It was difficult for the front desk night personnel to understand English ( I speak English clearly). I repeated the name of the item I needed 3 times. I then spelled it once; the person still did not...

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Helpful?
Thank Margaret C
Greensburg, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed April 22, 2017

Have stayed here twice now, both times at the end of long drives to Connecticut for weddings. Have been pleased both times. Convenient location right off the interstate. Excellent value. Clean and comfortable room. Has become our go-to place to stay when visiting this part of Connecticut.

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Helpful?
Thank EZTravel99
About Hotel's Favorite Review
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Dear Eztravel99, Thanks for the Honest great review! we really appreciate guests like you, our renovated rooms on the 2nd floor are completed, so next time you come around you might just get one.

Honolulu, United States
Reviewed 1 week ago via mobile

There are room renovations on the second floor at this property- BEWARE to all that visit this MOTEL- you will be charged extra for a renovated room. But getting to the room in the un-renovated "rest of property" is a buzz kill at best. My greeting was less than stellar. But Wyndham (Super 8 is in their group) followed up...

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Helpful?
Thank Randolph A
Super8Mgt, Owner at Super 8 Cromwell/Middletown, responded to this review

Hello Randolph, upon investigating your complaint and reviewing our audio and video of the incident, the agent on duty offered a renovated room at additional $10. which you accepted. This is in contradiction of your written/oral complaint to corporate which you stated "Was forced into a renovated room" We provided our side of the case and have escalated it to...

Vtoraya Pyatiletka, Russia
Reviewed 2 weeks ago

They are in the process of renovating. The room was clean and newly renovated. The matress and pillows were comfortable; the electric wall heater/air condition worked well. The bathroom was immaculate. The public areas, lobby and foyer, were very nice. They were comfortable and niceley decorated. The breakfast area was also immaculate. there was more than enough food - juice,...

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Helpful?
Thank drctoolin
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Thank you! it was such a pleasure having you with us, the lobby and lower floor rooms will be renovated in the coming weeks. Come by and stay with us again! :)

Pittsfield, Massachusetts
Reviewed 4 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank Elizabeth Mei W
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Islandia
Reviewed 5 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank James M
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Dover
Reviewed April 17, 2017

Review collected in partnership with Super 8
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Helpful?
Thank Joseph G
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Middletown, Connecticut
Reviewed April 4, 2017

Got online 3 days ahead of time, ordered a room with a king size bed, got there and was told none available. Place was all around kinda of dumpy. Wasn't told ahead of time there was a $50 deposit I might be charged. Thankfully I wasn't. Little to low rent for my tastes, won't go back.

Review collected in partnership with Super 8
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Thank johnmF1349WY
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Dear John, we do apologize but it is clearly stated through all booking channels, and is stated in 5 different areas of the front desk of the extra hold. Most hotels follow this practice, and our owners have mandated this across the board for everyone regardless of who, how they book. Room types are ultimately requests, Instead of cancelling the...

Orrington, ME.
Reviewed March 26, 2017

We reserved a King bed but were given 2 queens. We were told there were no more Kings available.

Review collected in partnership with Super 8
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Thank C9005UBmarkb
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Hello, and thank you for the review. We are in the midst of renovation and are slated for completed May 2017. You had booked through a 3rd party, although the reservation itself is guaranteed the room type is ultimately a request. To Further Guarantee the room type its best to book directly with the hotel to assure your requests are...

Emmaus, Pennsylvania
Reviewed March 24, 2017

The beds are getting soft and lumpy...I felt I was sleeping on an angle and the blankets provided are not adequate for winter in CT and I should not have to ask for a warmer blanket and have to remake my bed.

Review collected in partnership with Super 8
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Thank timy384
Super8Mgt, Manager at Super 8 Cromwell/Middletown, responded to this review

Hello, it looks like you've stayed here in the past and another negative which seems to be an ongoing trend. The blankets we provide are to Super 8 Brand standards and requirement, no more, no less. Often times when personal items or a DND is in place the room cannot be serviced. When housekeeping is done for the day it...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Babysitting
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Super 8 Cromwell/Middletown

Address: 1 Industrial Park Rd, Cromwell, CT 06416-1031
Location: United States > Connecticut > Cromwell
Price Range: $57 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Cromwell/Middletown 2*
Number of rooms: 90
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Also Known As:
Super 8 Cromwell / Middletown Hotel Cromwell
Super Eight Cromwell
Cromwell Super 8
Cromwell Super Eight
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Questions & Answers

Here's what travelers have asked, with answers from Super 8 Cromwell/Middletown staff and other travelers.
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over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that is farther away from the highway.”
V9694XSmargaretc, 1 week ago | Read review
“Don't make reservations via booking.com!”
wildlifephotog, Mar 11, 2017 | Read review
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Hotels.com
$54* /night
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Prices are for 1 room, 2 adults
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