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Courtyard Hartford Cromwell

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Courtyard Hartford Cromwell
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186 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Atlanta, United States
Reviewed 2 weeks ago

Not much to say other than the young lady at the front desk was extremely rude. Given the vast amount of choices I think there are other places in the area for a similar price. Property was decent otherwise.

Thank Michael F
CYCromwellMgr, General Manager at Courtyard Hartford Cromwell, responded to this review

Dear Michael F, Thank you for taking the time to write a review on TripAdvisor about your recent stay at the Courtyard by Marriott, Cromwell. I have read through your comments and would like to apologize for the experience you encountered with the front office associate. I can assure you that this is not typical service that we practice and...

East Hartford, Connecticut
Reviewed January 8, 2017 via mobile

I was trapped in a snowstorm on my way to work and I had no choice but to stay overnight at a hotel. I had the option of a motel across the street and the courtyard, so my choice was a given. I booked through Orbitz in the parking lot and walked through the entrance to check in. Both of...

Thank Penny0323
Bronx, New York
Reviewed November 27, 2016

While visiting historic sites and regional theater in Hartford area I found this location about 20 minutes from central Hartford. Clean, well managed hotel right off the highway. 24 hour front desk, free WIFI, mini fridge in the room, flat screen TV with clean working remote. Small menu cafe in lobby with burgers and some small main dishes. Comfortable sitting...

Thank whitwins
Reviewed November 15, 2016

Was not that busy, but still seemed to be a problem for 2 people to deal with the bar/restaurant (maybe 10-12 people in the area, not all trying to order) Food is extremely expensive for what you get; quality is very low. Sure, they had a trainee, but the other person seemingly in charge spent more time on the phone...

Thank Brownmike
CYCromwellMgr, Operations Manager at Courtyard Hartford Cromwell, responded to this review

Dear Brownmike, Thank you for taking the time to review your recent stay with us at the Courtyard Hartford Cromwell. I want to truly apologize for the experience you had during your stay. Our goal is to provide each guest with a memorable experience and unfortunately we seem to have fallen short. I am so sorry that this was the...

Canton of Basel, Switzerland
Reviewed November 1, 2016 via mobile

Everytime I stay at this hotel I feel like home. Staff is so nice and treats you like an old friend. Very convenient on having a Starbucks corner close to the lobby. I really recommend ! Next time you will be in Cromwell / Middletown stay at this wonderful place !!!!!

Thank IvanFuruya
Florence, CO
Reviewed October 12, 2016

I spent a week here doing work in the local area. It is a typical nice Marriott property. Staff was friendly and helpful. An in-house "bistro" serves breakfast and sandwiches ($$$). Rooms were well appointed and Internet worked well. Bathroom was showing a little wear and tear. Fo the most part the room was very quiet. However, my room faced...

Thank BackRoadBruce
Glassboro, New Jersey
Reviewed September 11, 2016

Great location near Hartford, freshly updated common area with updated bistro bar. Pleasant stay with safe, plentiful parking not too far off of the highway. The staff was super friendly and on-line check in was a breeze. Room was quiet and clean without any complaints from anyone in our party. Would stay here again.

Thank JoeFlacco_NJ
Baltimore, Maryland
Reviewed September 8, 2016

This is a larger Courtyard Hotel with a very nice common area and good service. Guest rooms were a good size with comfy beds and in a quiet area. The pool and fitness center seemed nice, however I did not use them. I will return when in the area.

Thank lovetennis99
New York City, New York
Reviewed August 28, 2016 via mobile

Stayed here overnight in order to visit The Essex Steam Train. I was impressed with the staff both front desk and at the Bistro. Common areas are lovely, fireplace outside and comfortable Bistro area with bar and light fare options, hotel is in walking distance to Chili's, McDonald's, Burger King, yogurt place, etc... Rooms are average, simple... unremarkable but clean...

Thank Sandienyc
Kristen P, Manager at Courtyard Hartford Cromwell, responded to this review

Thank you for taking the time to comment on our Courtyard by Marriott. We take great pride in our service and our team works hard to provide memorable stays. We are thrilled you enjoyed our outdoor space as the Courtyard area Is great outdoor space to sit and unwind while staying with us. We hope you were able to take...

Reviewed August 27, 2016

Checked in with the Marriott app, notified when room was ready, easy! Very friendly and polite staff. Stayed in king room with sofa. Room was modern and very attractive, had a refrigerator, bright bathroom, large closet, desk, TV, and coffee maker. Bed was great, pillows were fluffy and plentiful. Very convenient to I-91 and Route 9, Chilis adjacent, other restaurants...

Thank Vermont95
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  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard by Marriott hotel in Cromwell is the perfect hotel when visiting Cromwell, Hartford and surrounding Central CT towns like Middletown, Berlin, and Rocky Hill. Located midway between Boston and New York and convenient to Bradley Airport, our hotel is a hub for corporate, group and leisure travelers in the Hartford area. ... more   less 

Additional Information about Courtyard Hartford Cromwell

Address: 4 Sebethe Drive, Cromwell, CT 06416
Location: United States > Connecticut > Cromwell
Price Range: $135 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hartford Cromwell 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard Hartford Cromwell Hotel Cromwell
Courtyard Cromwell
Cromwell Marriott
Cromwell Courtyard
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Hartford Cromwell staff and other travelers.
1 question
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Questions? Get answers from Courtyard Hartford Cromwell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book a room on the top floor away from the elevator”
JoeFlacco_NJ, Sep 11, 2016 | Read review
“We stayed on 3rd floor, overlooking back parking lot. Quiet.”
  • Looking from window towards bathroom.
  • Room looking toward window - curved sofa (pulls out) with ottoman, side table. Also desk and cha
  • Spacious, bright bathroom (tub shower combo)
Vermont95, Aug 27, 2016 | Read review
“Pick a room not facing courtyard. Late night party gets noisy. Or join them!”
ArubaConsultant, Aug 4, 2016 | Read review
“Third floor rooms 318 or 320 for light sleepers”
jackson55555, Jun 27, 2016 | Read review
“Ask for a quiet room (they are marked outside the rooms) and back. But just by askiing for high and quiet, we were helped .”
viaggiatrice333, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question